JW Marriott Hotel Xi'an Southwest Reviews

Great hotel, fantastic view from the studio room. There were an abundance of choices at the breakfast as well as staff who were at service to make it an unforgettable stay.

The studio king room is spacious & clean. The hotel is beautifully designed. Check in was fast but no one help us with our luggages upon arrival at the lobby.

It is a great hotel opposite of a long park. The room was spacious and very nicely decorated. With a huge tub and great shower. Also the bar and sofa added positively. The hotel has one of the best breakfast buffets we have ever experienced. The gym has new equipment and an indoor swimming pool. Unfortunately it does not have a sauna and a hot tub. The nearest subway station is about 1.2 kilometers away from the hotel. If you are planning to come to Xi’an, please consider staying at JW Marriott.

I was able to stay in a clean and friendly environment.

My family and I had a wonderful stay in this hotel when we visited Xi’an in March 2024. The Studio twin room we stayed in was bigger than our expectation and the kids loved it. Cleanliness is top notch. I’m really nit-picking here but I think it would be nice if there was an option for the bathroom blinds to make it darker for when you want to wake up late as the morning light could be a little disturbing. There’s a park next to the hotel with running tracks. There’s a mall about 2 mins walk from the hotel which has different food/restaurant options such as Burger King, KFC apart from Chinese restaurants. Our flight was rescheduled and was delayed a few hours. I requested for a late check out(beyond the regular late check out) they agreed without any hesitation. I have seen several hotels which look quiet impressive in the pictures but disappoint when you actually get there. This is not one of those. The hotel is as good as it looks in the picture if not better. Will definitely stay here again if I ever visit Xi’an again.

Nice and modern hotel. Got upgraded to a corner studio room which was huge and very nice. Location is in the business district so a bit further to the sightseeing spots, but not very far.

let me first start by saying this hotel was way above my exoectations. they have beautiful set up and the art is nice. I was blown away at the top notch quality service provided by this location. if I ever come back I would book again. Ann was very proactive with checking up on our needs and Klose Li helped us when we were leaving. room was spacious and relaxing as well.

Nice city view with friendly staff

One of the best hotel I stay in China will definitely come back .

Good service, amazing staff

good！

Very good

Lisa.

I was very impressed by the experience of staying at JW Marriott Xi'an High-tech Zone. The hotel is located in the heart of Xi'an's bustling business district, with a very advantageous location and convenient transportation. It is one of the best services I have ever experienced after staying in so many hotels! Especially Manager Etta, her professionalism and enthusiasm touched me deeply. Not only did she help me complete the check-in procedures quickly, but she also asked me about my subsequent arrangements and provided me with a lot of practical suggestions. During my stay, I encountered some minor problems that needed help. After contacting Etta, she always responded immediately and was meticulous. The hotel's rooms are also great, with complete facilities and comfortable bedding. The dining experience is also very good, with rich buffet and breakfast dishes. Whether it is the geographical location, design style, or service quality, JW Marriott Xi'an High-tech Zone has made me very satisfied. Special thanks to Manager Etta, her professionalism and enthusiasm and thoughtfulness added a lot of warmth and convenience to my stay this time. If I go to Xi'an again in the future, this hotel will definitely be my first choice!