HERMITAGE

HERMITAGE Reviews

HERMITAGE

West Pedestrian Street Building E, Yanta District, Xi'an, Shaanxi, ChinaSee Hotel Details
HERMITAGE
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Guest Reviews

9.4/10
Outstanding
1272 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1272)
Positive reviews(1251)
Reviews with photos/video(675)
Well designed(277)
Friendly front desk staff(128)
Close to scenic area(94)
Well decorated(89)
Excellent afternoon tea(59)
Offers pick-up/drop-offs(47)
Garden view(40)
Excellent room layout(28)
Negative reviews(21)
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Oct 2024
Couples
7 review
9.0/10
Great
Posted on Feb 8, 2025
This hotel is a beautiful gem tucked away on a side street but perfectly located for Xi’an sightseeing. The room and bathroom was very spacious and the bed was super comfortable. The low level lighting in the hotel gives a romantic feeling. The staff were friendly and accommodating although it seemed that they were not accustomed to getting many foreigners staying at the hotel. The only negative is that the hotel does not have a dining area which means that the breakfast is served in an adjoining restaurant. It is a set menu of Chinese options and although tasty the change in atmosphere and decor between the boutique design hotel and the restaurant is disappointing. Stay at the hotel and get breakfast elsewhere is my suggestion.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的青睞與細緻評價!得知您對酒店的地理位置、房間設施以及浪漫氛圍感到滿意,我們由衷高興。對於之前早餐安排在合作餐廳給您帶來的體驗落差,我們深表歉意。當時酒店廚房和早餐廳尚在施工,如今早餐廳已正式投入使用,能為您提供更具酒店特色的用餐體驗。我們也在不斷提升接待國際友人的服務能力,讓每一位客人都賓至如歸。期待您再次入住,感受我們的全新變化!
Sayora
Queen Room
Stayed in Aug 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Sep 29, 2024
Loved this hotel. Excellent location and helpful staff. The only thing to be aware of is there is no driveway. You’ll need to walk 5 min to get a taxi. The best advice from someone in the reviews was to pin the Xi’an Westin hotel and take an easy 5 min walk on the paved footpath. The staff helped me with my luggage when it was heavily raining today on my way to the airport.
Response from Property: Thank you for your five-star review. Xiaozhi serves every guest with care, so that you will not feel lonely even in a strange city. We wish you a happy life and look forward to meeting you again.
Justin Wong
Queen Room
Stayed in Aug 2024
Couples
4 review
10.0/10
Outstanding
Posted on Sep 13, 2024
This hotel is located right beside the Yanta temple. It is kind of difficult to locate. Location is behind Chagee. If you are bringing huge luggae, be sure to stop at the correct drop off point. I would suggest to pick up/ drop off at Westin Xian. Its a 5m walk but the way is flat. So you can just pull you luggage. Hotel interior is design with sophisticated class. Its a stone throw away from the happening places.
Response from Property: 【近噴泉❤近地鐵口❤近大雁塔】非常感恩收到您的五星好評,小執將一如即往的保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨,期待着您的再次光臨,祝您生活愉快,充滿喜悦!
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 19, 2025
Thank you very much for Xiao Du's reception. It was very comfortable. I traveled to so many places, but this hotel made me feel the most comfortable. I stayed in Shi 05. You can directly see the Big Wild Goose Pagoda from this room. Breakfast can also be delivered to the room. It is very rich and the point is that it is delicious!! Big pieces of beef and very tender. There is iced Americano every day, and it is free. It is really amazing. It would be great if all tourist places had such a good hotel.
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6/16
Response from Property: 時光煮雨,華隨蕭默,心有千千結,獨有小樓望古塔。得您如此讚賞,執隱珍惜最真的感情,感受最近的幸福,享受最美的心情。我們不忘初心,讓我們的服務永遠暖心,永遠温暖,我們的真誠永遠不變!我們是24小時管家服務,謝謝您對管家小杜服務的認可,執隱庭院酒店會讓所有家人們有更多美好的回憶!祝您西安之旅開開心心快快樂樂!
Anonymous User
Queen Room
Stayed in Mar 2025
Couples
1 review
9.7/10
Amazing
Posted on Apr 18, 2025
Meet the elegance of Big Wild Goose Pagoda, stay at Zhiyin and feel the extraordinary appointment❤️ 👋My dears, I recently found a treasure hotel in Xi'an - Zhiyin🏨, I must share it with you😁 📍 Golden location, enjoy the charm of the ancient city👍 Its location is excellent, close to Big Wild Goose Pagoda, and it takes only a few minutes to walk to this iconic building in Xi'an. Standing in the room, through the window, the majestic figure of Big Wild Goose Pagoda is in full view, and the shock is beyond words. Moreover, the hotel is only 100 meters away from the bustling Datang Never Sleeps City. When you have fun in Datang Never Sleeps City and feel the wonderful sparks of the collision between Tang Dynasty culture and modern trends, you don’t have to worry about the long journey. You can easily return to the warm hotel in a few steps. There are also many famous attractions such as Da Ci'en Temple and Datang Furong Garden in the surrounding area, which are super convenient for travel🥳 🚗 Intimate service, exclusive parking convenience‼ ️ Taking into account the travel needs of guests, the hotel has specially set up exclusive parking spaces. Friends who drive here don’t have to worry about parking problems at all, adding peace of mind to your journey❤️ 🏯 Ancient courtyard, a poetic habitat😁 The environment of the hotel is full of ancient and elegant charm. Stepping into the courtyard, it seems to travel through time and space back to ancient times. The simple buildings and exquisite garden sketches, every detail reveals a strong cultural heritage. Here, you can stroll in the courtyard, feel the breeze on your face, listen to the birds singing, and enjoy a rare quiet time. The interior design of the room is equally amazing. It is named after natural elements, water, light, stone, valley, scenery, and fog. Each room creates a unique atmosphere. The decoration style is simple but elegant, and the combination of beige and gray tones gives people a warm and comfortable feeling. The facilities and equipment are also very complete, with soft bedding, smart home appliances, and thoughtfully prepared small cans of tea, drip coffee and Xi'an's special drink "Bingfeng", making your stay here comfortable and pleasant😍 💁♀️The hotel's service is also very thoughtful. From the warm reception at the front desk to the thoughtful service after check-in, the staff can always respond to your needs in time, making you feel the warmth of home❤️ Come to Xi'an, choose Zhiyin Hotel, find a quiet place in the bustling city, and deeply experience the unique charm of this ancient city. My dears, you must try it🎉 #Xi'an Tourism #Zhiyin Hotel #Hotel next to Big Wild Goose Pagoda #Ancient Style Environment #Quality Service
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6/19
Response from Property: 親愛的賓客:您好!非常感謝您如此用心且熱情的分享!能被您稱作“寶藏酒店”,我們倍感榮幸與欣喜!您細緻入微的描述,將酒店的每一處特色都生動展現,彷彿讓更多朋友身臨其境般感受到了這份美好,真的太感謝啦!很開心您喜歡我們絕佳的地理位置,能讓您輕鬆飽覽大雁塔風光、暢玩周邊熱門景點;專屬停車位能為自駕的您帶來便利,也是我們一直努力做到的。看到您對古風庭院、特色客房以及暖心服務的喜愛,我們更是充滿動力,那些精心佈置的細節、準備的特色飲品,都是希望為您打造獨一無二的入住體驗。您的認可就是我們前行的最大動力!期待未來能繼續在執隱與您相遇,為您創造更多美好回憶!誠邀您隨時回家,我們在這裏靜候您的再次光臨!
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 21, 2025
The hotel is located in the Tang Dynasty City That Never Sleeps scenic area. Vehicles are not allowed to enter. The staff came out warmly to greet us and help with our luggage. We walked to the hotel very quickly. The hotel has a beautiful and comfortable environment, is clean and sanitary, has good sound insulation and provides comfortable sleep. The breakfast was exquisite and delicious. The tea and drinks provided by the hotel are also very good and cheap. The service staff was very considerate and friendly. Thanks to Xiao Huang and Xiao Du for receiving us! A great accommodation experience!
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! It is our honor that the front desk staff can provide you with thoughtful and considerate service! Thank you again for your comprehensive evaluation of the hotel. Your satisfaction is the greatest encouragement to us. We will continue to urge the team to maintain high standards and provide meticulous service to every guest. We look forward to meeting you again and bringing you a better stay experience!
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Apr 2025
Business travelers
38 review
10.0/10
Outstanding
Posted on May 19, 2025
This quietness makes the blooming and falling of flowers less sad. The aroma of hand-ground coffee in the hall is alluring. There are walls but it is not oppressive, like a maze or a bubble. Come and go without a trace
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Response from Property: Dear distinguished guest, thank you very much for your recognition of our hotel. We are honored to receive your praise. We will continue to maintain our enthusiasm and strive to make every guest have a home-like experience. We look forward to your visit again! I wish you a happy life!
Hahahahakunamatata
Guestroom - Double Occupancy (Double Bed)
Stayed in Apr 2025
Family
11 review
10.0/10
Outstanding
Posted on May 21, 2025
This trip to Xi'an was a great experience staying at Zhiyin Hotel! The room is in an excellent location. You can enjoy the magnificent view of Big Wild Goose Pagoda by just opening the window. When the lights come on at night, you can look through the window at the brightly lit ancient pagoda, and the atmosphere is immediately maximized! The hotel is only a few minutes’ walk from the Tang Dynasty City that Never Sleeps. There are many delicious foods around, making it very convenient for sightseeing and food hunting. I would also like to praise the service staff Xiao Du, who was warm, considerate and professional, and thoughtful throughout the whole process. He also thoughtfully prepared exquisite afternoon tea when we checked in. The tea snacks were both beautiful and delicious, and instantly dispelled the fatigue of the journey. After checking out, the hotel found that I had forgotten some clothes in the room. Xiao Du immediately helped me pack them and send them by express, saving me the trouble of running back and forth. The attention to detail is reflected in this treasure hotel. I highly recommend it.
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this warm review! We are honored by your recognition of the room features, thoughtful service and hotel location! We are lucky that our unique location next to the Big Wild Goose Pagoda can add convenience and beauty to your journey! Your satisfaction is our driving force. We will continue to maintain high standards and look forward to meeting you next time to bring you a more unforgettable stay experience! I wish you a happy life and all the best!
Guest User
Yinyu Shi · Pita Twin Room
Stayed in Apr 2025
Couples
7 review
10.0/10
Outstanding
Posted on May 19, 2025
Welcome treatment: The hotel is close to the pedestrian street, so when I got outside, I called the front desk, and soon two waiters came to meet us, helped us carry our luggage into the hotel, and brought us ice drinks because the weather was very hot. Environment: The hotel is divided into several different themes, we stayed in "Stone". After looking at several rooms, the overall style is simple yet stylish. Because I didn’t want to schedule my trip too full, I took a stroll around the Big Wild Goose Pagoda in the morning and then returned to the hotel to take a rest. Sitting cross-legged on a mat and drinking tea, because it is close to the pedestrian street, looking at the bustling crowd outside the window and the Wild Goose Pagoda not far away, it seems like I have found a quietness away from the hustle and bustle. Take the elevator from the second floor to the first floor and walk a few steps through a bamboo forest to reach the pedestrian street, where there are all kinds of shops and even an authentic Shaanxi restaurant. If you encounter any problems during your stay, you can contact the housekeeper or the front desk at any time and they will help you. Since there is no need to clean the room, mineral water will be quietly placed at the door every day. Even the waiters passing by will nod, smile or greet customers softly, making people forget the fatigue of the journey. In short, the stay experience was perfect 💯, the service throughout the whole process was not excessive, enthusiastic and thoughtful, and I will give priority to coming here next time I travel to Xi'an.
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming experience! We are honored and delighted to see that you highly recognize our service, environment and geographical location. The enthusiastic reception of the waiters, the attentive service of the butler team, and the quiet atmosphere of the Wild Goose Pagoda and the street view outside the window will add comfort to your journey, which is our greatest wish! We hope that next time you come to Xi'an, we can still be your warm home during your journey and create more beautiful memories for you! I wish you a happy life and all the best!
Wuqipinwei
Queen Room
Stayed in Apr 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 20, 2025
It is only 5 minutes away from the subway to the Big Wild Goose Pagoda Scenic Area. It is very convenient to go anywhere. There is a fountain and Big Wild Goose Pagoda at the door. It is very convenient to walk a few steps to the Tang Dynasty City that never sleeps. If you are tired, you can come back to rest at noon and continue shopping in the afternoon. It is also very comfortable to live!
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6/8
Response from Property: Thank you for your five-star review! We are honored to make your journey in the Big Wild Goose Pagoda Scenic Area so convenient and comfortable! From the 5-minute access from the room to the subway, the fountain and Big Wild Goose Pagoda that can be seen when you open the window, to the Tang Dynasty City that can be reached on foot, we carefully selected the location in the hope of saving time for every guest. Knowing that you can come back to the hotel at any time to take a rest, recharge your energy, and continue to explore the beauty of Chang'an, the joy of this thoughtful recognition is indescribable! We look forward to creating a unique travel experience in the ancient capital for you when you come again next time!
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Apr 2025
Family
5 review
10.0/10
Outstanding
Posted on May 15, 2025
The hotel in the scenic area is decorated in wabi-sabi style, which I personally like very much. The hotel is next to the Big Wild Goose Pagoda. It is a five-minute walk to the Tang Dynasty City That Never Sleeps, the North Square Music Fountain and Joy City. It is a fifteen-minute walk to the Twelve Hours in Chang'an. It is also not far from the Tang Paradise. The geographical location is excellent. The housekeeper Xiao Liu is attentive and considerate. He will ask about your preferences for the daily afternoon tea and send it to the room or courtyard. When checking out, he will help send your luggage to the taxi location. Since the hotel is in the scenic area, vehicles can only be parked at the entrance of the scenic area and then walk to the hotel. If you take a taxi, you can locate it at the notary office (Yanta West Road), which is very close to the hotel.
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Response from Property: “Know the future from the past, know the hidden from the visible”, if you do this, you can know it! Zhiyin Courtyard Hotel combines the overall structure of the building and refers to the designer's concept. The hotel environment is shaped by the undulating elements of "stone, water, light, and valley" in nature. Of course, it is especially suitable for taking pictures. The housekeeper was very happy to receive your praise. Zhiyin Courtyard Hotel is a hotel that has many tasteful guests like you, which can inspire us to keep improving on the road to becoming a hotel loved by guests. I wish you a happy life!
Guest User
Yinyu Xin · Premier Double Bed Room
Stayed in Apr 2025
Couples
4 review
10.0/10
Outstanding
Posted on May 5, 2025
Five-star recommendation! I came to Dayan Pagoda for May Day. The scenic area was inconvenient to access. I didn't expect the general manager of the hotel to pick me up on an electric bike and also prepared green bean soup to cool me down! The room is very beautiful, and it is very clean. The breakfast is rich and delicious. The hotel service is warm and thoughtful throughout the whole process. Xiao Du and Xiao Liu provide super good service. The experience is full. I will come again next time!
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6/8
Response from Property: Dear guests, thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Tuotuodittd
Hidden In The City·big Bed Room
Stayed in Apr 2025
Family
7 review
10.0/10
Outstanding
Posted on May 5, 2025
The hotel environment is very good. After getting off the subway, Xiao Huang from the hotel picked us up attentively. We checked in quickly. The location is very good and it is very convenient to go anywhere. There is also a delicious restaurant on the first floor. Every place in the hotel is a good place to check in. Thank you Xiao Liu and Xiao Huang for their enthusiastic service. I will patronize next time
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Response from Property: Dear customer, thank you for entrusting your leisure time to our hotel. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. It is our honor to serve you. "If you give me a peach, I will repay you with a jade", we will continue to serve you attentively as always and look forward to creating a warm and comfortable harbor for you again in the days to come. I wish you a happy life!
Xiaxiangxiang
Hidden In The Heart - Big Bed Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 3, 2025
The room is very distinctive, with Qin and Han style, or Japanese style, in short, it is quite Zen. The whole house is smart and controlled by Xiaodu Butler, which is very convenient. It's a pity that I arrived late and missed the afternoon tea, a little regret. Although the hotel is small, it is very popular for bookings, so it will be difficult to delay check-out during holidays. When traveling, you should control your time and avoid trouble. However, the hotel can store luggage, so you can store your luggage after checking out and going out to play. The service here is very good from catering to front desk, and the breakfast is also good, which is worth recommending.
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Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving such a thoughtful evaluation! We are delighted by your love for the Zen style of the room and the smart facilities throughout the house. It is our greatest satisfaction that the carefully crafted special space can bring you a comfortable experience! I'm really sorry about missing the afternoon tea! We hope that you will have more time next time. We will definitely reserve exquisite refreshments for you to make up for this wonderful time! In addition, thank you for your understanding of the tight room schedule during holidays. Your travel suggestions are also very thoughtful. We will optimize the process in the future and try our best to balance the needs of more guests. We are honored to provide you with luggage storage service! Your recognition of the catering, front desk service and breakfast is the greatest encouragement to the team! We will continue to uphold our original intention, provide more meticulous service and quality, and look forward to meeting you again to create a more perfect stay experience for you! I wish you a happy life and all the best!
Guest User
Duplex
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 2, 2025
The room facilities are complete and clean. The staff Xiao Huang and Xiao Liu who are in charge of us are very considerate and responsible. Very satisfied
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and taking the time to share this heartwarming review! We are very pleased to learn that you have approved of the room facilities and sanitary conditions; it is our honor that Xiao Huang and Xiao Liu can provide you with thoughtful and considerate service! Your satisfaction is the greatest encouragement to them. We will continue to urge the team to maintain high standards and warm every guest with meticulous service. We look forward to meeting you again and bringing you a better stay experience!