Hampton by Hilton Hotels in Xi＇an

From the moment we arrived, we were impressed. The staff was incredibly helpful and friendly, going above and beyond to ensure our stay was comfortable and enjoyable. The room itself was impeccably clean and well-maintained. It was a true haven of relaxation after a busy day exploring the city. Another big plus was the hotel's willingness to accommodate our late check-out request. This flexibility was greatly appreciated, especially after a long trip. The hotel's location is also unbeatable. Situated in the heart of the city, we were within walking distance of many of the city's main attractions.

This hotel has complete facilities, the customer service team responds promptly, and the room is very clean. The environment is good, very close to the Tang Dynasty City that Never Sleeps, the service staff is very nice, patient, meticulous and considerate

The environment is quiet and peaceful, away from the hustle and bustle of the city. The lobby on the first floor is a bit small, but the green plants are very good, low-key and warm. The room is spacious and bright, with a reasonable layout. The night light and soft pillows beside the bed make people feel very considerate. The hot water in the bathroom is available as soon as it is turned on. There are many bus routes around, and you can walk to the busy commercial street, which is a one-stop solution for eating, drinking and having fun. If there is not enough drinking water in the room, call the front desk and it will be delivered immediately. The staff will also take the initiative to ask about needs and help solve problems. It is recommended to stay.

The hotel hardware is like a fast hotel, and the room decoration is also fast hotel style. The 2nd to 7th floors are not hotels, but other companies. The room rate during the May Day holiday is more than 700 (usually around 400), and I think the room rate of around 400 is more appropriate. The biggest hardware problem of this hotel is that there are relatively few elevators, only three elevators (and they have to be shared with other companies below the 8th floor). It takes a long time to wait for the elevator during peak hours, which is very frustrating. The elevator problem also reflects the problems of hotel management. For example, during the morning meal peak or when there is a wedding, the hotel should anticipate that customers are nervous about taking the elevator, and should adopt the hotel staff elevator to change the passenger elevator (at this time, it is not a dedicated elevator for employees, but employees should be prohibited from cleaning and transporting items during peak hours); the fire escape stairs to each floor are open (instead of locking the door for safety reasons), especially the stairs to the restaurant floor on the 8th floor. The safety door should be opened (if safety issues are considered, the hotel can send security guards to be on duty and check the room card before passing; or use the room card to enter and post reminders in conspicuous places). I just can't wait for the elevator. I can't open the safety door from the safety passage stairs to the 8th floor and can't get to the 8th floor. I have to climb the stairs to the original floor to continue waiting for the elevator. At that time, my mood collapsed. The front desk greeted and greeted, and there was a return visit afterwards. It was not bad. The breakfast was rich and the taste was average. It is recommended to add some local special snacks.

前台Joy服務非常到位，有求必應，事事有迴應真的超級加分，每一個問題都處理，服務很周到，細節滿分。下次還來！

Facilities: Hampton by Hilton Xi'an Chanba is strategically located. It is quiet in the bustle, bustling when you go out, and quiet when you enter, especially if you are driving your own car from out of town and come to the hotel (the nearest distance from the Xingyuan South Toll Station to the hotel is only 4.6 kilometers) Enjoy your trip without any traffic jams! Everyone understands, friends! Hygiene: The staff are serious and responsible. After all, the hotel management level is quite high as it just opened this year. There is no need to worry about hygiene😓 Environment: The environment is good. You can take a look at the real pictures of the relevant hotels. Service: There are robots for food delivery, hotel exclusive parking spaces, conference rooms, gyms, and laundry facilities! In particular, the hotel's sound insulation effect is very good, and electric curtains are standard! I also booked the Hampton by Hilton Xi'an Chanba through (Ctrip.com). I felt it was safe, clean, hygienic, and the service was good, so I extended my stay for a few more days! Something as good as Ctrip needs to be shared! I hope it can help friends who are traveling to Xi'an!

I am very impressed with the exceptional service provided by Aira at the front desk. Due to a last-minute decision to arrive in Xi'an a day earlier, we had to make four bookings for two rooms for a total of five nights. Aira kindly made special arrangements to ensure that we would not have to change rooms during our stay, which was greatly appreciated. After spending one night in the double bed room, we realized that the bed was too small for my husband and me, as we are accustomed to a larger bed. Without any hesitation, Aira promptly assisted us in changing to a room with two single beds, as the double bed rooms were fully occupied at that time. We are truly grateful for her assistance and thoughtfulness in accommodating our needs.