Starway Hotel (Wuhan Tianhe Airport T3 Terminal)

Starway Hotel (Wuhan Tianhe Airport T3 Terminal) Reviews

Starway Hotel (Wuhan Tianhe Airport T3 Terminal)

2F, East side of Tianhe Airport Transportation Center, Huangpi District, Wuhan, Hubei, ChinaSee Hotel Details
Starway Hotel (Wuhan Tianhe Airport T3 Terminal)
Starway Hotel (Wuhan Tianhe Airport T3 Terminal)Starway Hotel (Wuhan Tianhe Airport T3 Terminal)Starway Hotel (Wuhan Tianhe Airport T3 Terminal)
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1 night

Guest Reviews

9.5/10
Outstanding
2279 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2279)
Positive reviews(2229)
Reviews with photos/video(614)
Easy to get around(276)
Close to airport(255)
Large rooms(252)
Friendly front desk staff(196)
Delicious breakfast(191)
Quiet & comfortable(158)
Perfect for business trips(72)
Has rooms for families(15)
Negative reviews(50)
Vanessa
Business 2-bed Room
Stayed in Apr 2025
Family
14 review
10.0/10
Outstanding
Posted on May 26, 2025
Hotel is conveniently located from immigrations ~3-4 minutes. Airport shops were also open relatively early, so can get breakfast. It’s clean, and staff were helpful in telling us how to get to the city. Would recommend this place.
Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們酒店並抽出時間分享如此暖心的點評！您對酒店地理位置、衞生環境以及員工服務的認可，讓我們倍感榮幸！便捷的交通和優質的服務是我們一直努力的方向，很高興能為您的旅程帶來便利與美好體驗。得知您在清晨也能輕鬆買到早餐，開啟元氣滿滿的一天，我們由衷開心！期待未來能繼續為您提供貼心服務，無論何時歸來，這裏永遠是您旅途中温暖的港灣！祝您生活愉快，萬事順遂！
Ziwen
Superior Queen Room
Stayed in Apr 2025
Couples
6 review
10.0/10
Outstanding
Posted on May 26, 2025
The location of the hotel is amazingly convenient, inside of the Terminal 3 at Tianhe airport. The staff were really helpful. Teng Da kindly helped us with room upgrade and we had a really nice night of sleep before a long flight. 
Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的高度評價！得知您對酒店優越的地理位置和貼心的服務感到滿意，我們倍感榮幸。騰達能為您的旅程增添一份美好，我們深感欣慰，員工的專業與熱情是我們引以為傲的服務標準。首次成為我們的會員可以享受會員折扣哦。能在您長途飛行前提供舒適的休憩之所，助力您以飽滿的精神開啟旅程，是我們的榮幸。期待未來還有機會為您提供更優質的服務，祝您旅途順遂，生活愉快！
Guest User
Business Queen Room
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 18, 2025
Highly recommended. Location is perfect, service is great. Room is spacious and clean. Front desk is greatly helpful. Will stay again.
Response from Property: Dear Guest:Hello! We sincerely appreciate your high praise and strong recommendation! We are delighted to know that you are satisfied with the hotel's excellent location, high-quality service, and the spacious and clean rooms. In particular, we feel honored that the attentive assistance of our front desk staff has left a deep impression on you. Your recognition is the greatest driving force for us to move forward. All our staff members are looking forward to serving you again. May every one of your future trips be smooth and enjoyable, and we are always here waiting for your return!
TAN CYN
Business 2-bed Room
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on Apr 8, 2025
Very good and convenient . Just in the airport. Very comfortable.
Response from Property: Dear guest, we are overjoyed to read your concise but highly approving comment! Our hotel's unique location inside the airport is designed to provide the utmost convenience for travelers like you who are always on the go. Coupled with the comfortable environment, we are truly delighted that you are satisfied with your stay. We look forward to your next journey. We will still be here waiting for you, ready to continue providing you with this comfortable experience.
Guest User
Family Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 22, 2024
The hotel is wonderfully located just a short walk outside exit 6 of wuhan tianhe international airport arrival hall. And connected to the airport metro line 2 making it a wonderful place to stay for a layover.
Response from Property: Dear Xingyou, thank you for choosing Xingcheng Wuhan Tianhe International Airport T3 Terminal Hotel. It's really hard to get your comments, but Xiaocheng will not stop. He will definitely work harder so that you can see a better side of us next time you go home. - Positive Xing Xiaocheng
Surewin Chang
Family Room
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Nice room. Big and clean. Suitable for family and when arrive Wuhan almost midnight. Breakfast delicious especially 牛肉面。🙂
Response from Property: Xiao Cheng thanks friends from afar for their sincere praise and recognition. In fact, the beauty of travel lies in integrating into a strange city to pursue true freedom and spiritual relaxation, enrich our life map, and meet a better self. Thank you again for your enthusiasm and trust. May our future reunion always be as warm as the spring breeze and as leisurely as the fragrance of flowers!
Guest User
Business Queen Room
Stayed in Oct 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Dec 3, 2024
This hotel is superb and very convenient! I got upgraded from 23m to 40m! For free! Staffs are friendly and all the amenities are made available!
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. Xiaocheng will continue to have good quality and more perfect service as always. Thank you for your support and love. We look forward to your next visit. I wish you a happy day!
Guest User
Business 2-bed Room
Stayed in Feb 2025
Couples
34 review
8.5/10
Very Good
Posted on Mar 26, 2025
Nice convenient hotel
Response from Property: Dear guests:Hello! We are truly grateful to see that you gave us the comment of "a nice and convenient hotel" and rated us 4.2 points. Convenience is the kind of stay experience we have been striving to create for everyone. Whether it is the superior geographical location of our hotel, which makes it easy for you to travel around, or the efficient and smooth check-in and check-out procedures, we hope to help you save time and make your journey more comfortable. Although there is still room for improvement to reach the full score, we are comprehensively reviewing the details of this service。
Guest User
Family Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 10, 2025
Enjoyed staying there, comfortable, convenient- on the second floor of the airport and takes the elevator to the 4th floor for checking in, no stress to get to the airport.  The breakfast was good!  Also, the 2nd floor has many food choices to select from.
Response from Property: 尊敬的賓客：您好！您的讚賞讓我們倍感榮幸，星程機場酒店為每一位入住的客人提供舒適、優越的環境和服務是我們的宗旨、非常感謝您百忙之中抽出事假給我們留下寶貴的評論，我們還會繼續努力的，用心服務好每一位客人，期待與您的下次相遇哦！
Guest User
Superior Queen Room
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on Apr 7, 2025
Basic but clean, rooms were large enough and the internal facilities were all there in working order, the walls were a little thin and we could here what was going on next door, the breakfast was basic but enough choice so there was enough to eat.
Response from Property: 尊敬的客人：您好！非常感謝您抽出寶貴的時間為我們留下如此詳盡的評價。您的反饋對我們來説至關重要。看到您認可我們酒店的整潔、寬敞的房間以及齊全且運轉正常的設施，我們由衷地感到欣喜。這是我們團隊成員辛勤努力的成果，能得到您的肯定，着實讓我們覺得一切都很值得。與此同時，我們也注意到了您提到的牆壁隔音效果不佳的問題。對於由此給您帶來的不便，我們深表歉意。關於早餐，我們很高興它滿足了您的基本需求，助力您開啟了充滿活力的一天。我們一直都在思考如何進一步豐富菜品的種類並提升品質。今後，我們會根據客人的建議不斷進行調整和優化，努力為您帶來更多美味和驚喜。再次感謝您的支持與包容。我們期待您的再次入住，屆時您將能體驗到我們改進後的服務。星程酒店將始終熱忱歡迎您的歸來！
Brian
Superior Queen Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 22, 2025
The staff allowed us to store our luggage while we took the subway into town. They helped with the route!! Top notch service!!
Response from Property: Seeing your praise, Xiaocheng's heart is warm. Thank you for choosing and staying in our hotel. Your affirmation is our greatest gain!!! Xing Xiaocheng will continue to work hard to improve the service. We look forward to your next visit and wish you a happy life!
TJPiano
Deluxe Double Room
Stayed in Jul 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Aug 5, 2024
The hotel was very clean, quiet and comfortable. Check in was smooth, and they gave me a snack bag when I told them i needed to leave before the restaurant opened. (Even though I hadn't signed up for breakfast.) I opted for a room that was not the smallest, and it was really quite roomy, with a door to a little extra area where the window is. There's a free washer and dryer, though I only used the dryer. (The washer automatically dispenses soap, and I didn't want to chance getting unwanted detergent scents.) Above all the location was ideal: walk from the front door across a walkway to the airport.My room looked across to the passenger unloading area. Be aware that there is almost no signage leading to the hotel. Cars arriving to the airport must go to the very back of the parking area nearest the ride hailing area, at which point you will finally see the hotel. From inside the airport, signage is equally sparse. Go to Exit 6 of the arrivals floor and exit there. Once you actually cross the walkway you'll see a tiny hotel sign.. (See the pictures.) But it is worth looking for.
Response from Property: Thank you for your support and love for Xiaocheng. The vast sea of people will meet you. I have to say that this is a kind of fate, so fate can not be sought. Meeting is a lifetime. Starting from the hotel, not just the hotel, don't forget the original intention, you can always! The stars are everywhere. I hope there is a starway in the cities you pass by, which can give you a warm harbor!
XK99
Business Queen Room
Stayed in Dec 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jan 27, 2025
Provided excellent service. They went above and beyond to help me arrange my transportation into the city, and it was greatly appreciated!
Response from Property: Dear guests, thank you for your recognition of our service. Every need of guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip. Xiaocheng can create a more perfect service for you.
Zhiquan Brian
Business 2-bed Room
Stayed in Dec 2024
Travel with friends
5 review
9.5/10
Amazing
Posted on Jan 19, 2025
Convenient location. Big and clean hotel rooms. The staff is very nice, friendly and helpful. Will go again if I visit Wuhan again.
Response from Property: 尊敬的賓客：您好！即使不是5分，依然感謝您的點評！不知是我們哪裡做得不夠好還是您不小心少點了一下下，我們深感自責，同時也給我們敲響了警鐘，時刻提醒自己要取長補短，也滿懷期待您的下次蒞臨，見證星小程的各項提升，希望終能獲得您5分的認可！
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Solo travelers
24 review
10.0/10
Outstanding
Posted on Jan 13, 2025
Unexpectedly very good for airport hotel. Very clean and neat. They also had free laundry machine that you can use.
Response from Property: Dear guests, thank you for your recognition of our service. Every need of guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip. Xiaocheng can create a more perfect service for you.