Guiyang Grand Cross Plaza Atour Hotel

Guiyang Grand Cross Plaza Atour Hotel Reviews

Guiyang Grand Cross Plaza Atour Hotel

1F, Block B, Summit International Building, No.1 Zhonghua Middle Road, Yunyan District, Guiyang, Guizhou, ChinaView Hotel Details
Guiyang Grand Cross Plaza Atour Hotel
Guiyang Grand Cross Plaza Atour HotelGuiyang Grand Cross Plaza Atour HotelGuiyang Grand Cross Plaza Atour Hotel
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Guiyang Grand Cross Plaza Atour Hotel Guest Reviews

4.8/5
Excellent
2924 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2924)
Positive reviews(2885)
Reviews with photos/video(462)
Friendly front desk staff(290)
Easy to get around(243)
Delicious breakfast(177)
Located downtown(161)
Large rooms(129)
Convenient for shopping(129)
Perfect for business trips(74)
Nice elevator(32)
Negative reviews(39)
Anonymous User
Superior City-view Double Room
Stayed in Sep 2024
Other
36 review
1.0/5
Posted on Oct 18, 2024
They won't help you use the app to call the car. So end up calling the taxi outside
Response from Property: Dear Sir, hello. I would like to explain to you that the partner we just received did not understand your need to take a taxi through the application due to their limited English proficiency. We apologize for this inconvenience, but our partner has repeatedly confirmed with you whether you need to take a taxi and has taken you outside to take a taxi. We are concerned about any communication issues and have informed the taxi driver of your destination. We apologize for not meeting your expectations this time. We wish you a pleasant journey
Guest User
Superior City-view Double Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
I had a wonderful time here. Although most of the staff don’t speak English, they tried their best to make my stay as comfortable as possible and had at least one English speaker onsite. The hotel room itself is fantastic, clean and spacious. The showers water pressure was AMAZING. Location is perfect, right in the city center. I would definitely stay here again next time I’m in Guiyang.
Response from Property: Dear Duo friend, hello. Thank you very much for your evaluation of the hotel. We hope that our warm service and comfortable rooms can leave a wonderful memory for your journey. We look forward to meeting you again and wish you a wonderful journey.Reply by: Assistant General Manager - Yue Shan
Guest User
Superior City-view Double Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 7, 2024
located at central area, very convenience to major spots, nice front desk service, very comfortable pillow and bed.
Response from Property: Everything about this season is just right, as evidenced by your five-star rating of our service. Behind our relentless pursuit of quality and unwavering dedication to excellence, our goal is simply to lead the way!
Guest User
Superior City-view Double Room
Stayed in Sep 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Great location, fantastic service & best of all free laundry which was a God send for long haul travellers! Free supper was so good!
Response from Property: Dear Duo friend, hello.Thank you so much for sharing your wonderful experience at our hotel and for leaving such a positive review on our service! Your satisfaction is our greatest motivation，We are thrilled to hear that you appreciated our hotel's excellent location, fantastic service, and especially the complimentary laundry service, which you found to be a godsend for long-haul travelers. It's truly our pleasure to provide you with such conveniences.Moreover, we are delighted that you enjoyed our free dinner. We strive to offer high-quality dining experiences for our guests, and your recognition fills us with encouragement，Thank you again for your five point review.Looking forward to your next visit and wishing youa happy life
kitty2945
Executive City-view Twin Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The service from the front desk staff. On the day I checked in, my luggage's wheel fell off. I informed the front desk staff about the problem. After that, the hotel's technician came to fix the luggage. Contacting for travel information was also responded enthusiastically. The breakfast was delicious. The hotel is located in a location surrounded by restaurants. There is a convenience store in front of the hotel. The room is good. On the day I checked out, it was raining. The front desk staff helped call a taxi and helped drag my luggage to the car. I took a photo of my name because he was the one who helped me since the day I checked in.
Response from Property: Dear Duo friend, hello. Thank you very much for your recognition of the hotel service. We are also pleased to be able to repair your luggage. We look forward to your choosing Yaduo again and wish you a pleasant journey
Wongy
Family Friendly Room (2 beds)
Stayed in Mar 2024
Family
14 review
4.5/5
Great
Posted on Apr 6, 2024
Always a pleasure staying here. Every time we are in Guiyang we stay at the Atour property. It’s close to the train stations and also plenty of food options within walking distance.
Response from Property: Thank you very much for choosing us as always, and I hope to get your full five star review next time. Looking forward to seeing you next time. Have a nice trip. Responder: Assistant General Manager - Yueshan
Guest User
Jimu City-View Double Bed Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Centrally located. Opposite the Old Quarters and just opposite the glorious Food Street. So many food choices. We would like to thank one of the hotel staff, Ye Ting Ting for the excellent services rendered.
Response from Property: Dear Duoyou, hello. Thank you very much for recognizing our Tingting partner and making you feel warm in a strange city. Providing you with high-quality and thoughtful service is our responsibility. We hope you have a pleasant trip to Guiyang and look forward to your next stay. Respondent: Yue Shan, Assistant General Manager
Guest User
Executive City-view Twin Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Love the location, love the friendly staffs. Room is nice and clean.
Response from Property: Everything that belongs to this season is just right, just like your five point satisfaction with our service. Behind this relentless pursuit of quality and persistent pursuit, we are only leaders! Satisfaction is just the starting point. Next time you come to Yaduo at Guiyang Grand Cross Square, we will definitely surprise you!
Gim Sem
Executive City-view Twin Room
Stayed in Jul 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 22, 2024
Happy with our stay. location near to all commercials areas
Response from Property: Thank you very much for the guest officer's affirmation of Duoer, your recognition is the greatest encouragement to Duoer, Duoer is happy to see your affirmation, Duoer will make persistent efforts to provide better service, and look forward to your next meeting~
HAN
Superior City-view Double Room
Stayed in Dec 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jan 20, 2024
The first impression was very good because I could feel welcome from the lobby on the first floor. Naturally, the staff was friendly and could hear the questions correctly and quickly. The room was spacious and clean enough, and convenient with automated equipment.
Response from Property: Dear Duoyou, thank you very much for your perfect review. May happiness accompany you every day!We will continue to work harder and serve every Duo fan attentively. We look forward to your next stay.
Jazzylay
Executive City-view Queen Room
Stayed in Dec 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Hotel is located in the main shopping district. Many restaurants around the area. Hotel is quite new, clean and comfy.
Response from Property: Thank you for your love for Atour and we look forward to your next stay
Shing run
Executive City-view Twin Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Location is good it is right by the famous food streets 民生路 etc. Room is big, clean and breakfast has a decent selection. Will stay here again if i return to Guiyang in future.
Response from Property: Dear guest： thank you very much for your recognition of the hotel, and welcome to Guiyang again, wish you a merry Christmas in advance ~
Guest User
Executive City-view Twin Room
Stayed in Nov 2023
Travel with friends
5 review
4.0/5
Very Good
Posted on Jan 1, 2024
A great hotel at center. Serve cery good breakfast
Response from Property: Thank you for your recognition of the hotel, hope to get your five-star review next time, look forward to your next stay, wish you a pleasant journey ~
Anonymous User
Executive City-view Queen Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Clean, good location, good breakfast and service
Response from Property: Thank you very much for your recognition of the hotel. Looking forward to your next stay. Have a nice trip ~
Guest User
Family Friendly Room (2 beds)
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 30, 2024
okkkkkkkkkkkkkkkkk
Response from Property: 屬於這個季節的一切都是剛剛好，正如您對我們服務滿意的一個五分好評一樣 ，這份對品質不懈追求並執着追逐背後，我們衹做引領者！滿意衹是起點，歡迎您下次入住貴陽大十字廣場亞朵。