Yuexiang Light Residence Hotel (Jingkai Wanda Plaza High-speed Railway Station Branch) Reviews

Response from Property: Dear, first of all, thank you for your satisfaction with the hotel and your recognition of the service! It can be seen that you are very satisfied. Did you accidentally slip your hand and fail to fully charge the little stars? Hehe! Xiao Yueyue will continue to work hard to strengthen the service concept of the hotel! It is bound to allow more guests to better feel the sincere service of the hotel! Thank you for choosing Yuexiang Qingju Hotel, and look forward to your visit every time!

Response from Property: [❤Toujing Cityscape❤] On the way, there is always the warmth of encounters. It is our luck to meet you. Thank you very much for your valuable comments in your busy schedule. Your praise is the driving force for us to continuously improve our services. Yuexiang · Qingju Hotel is located at Jingkai Wanda Plaza High-speed Railway Station. It has a beautiful environment, and the passenger products are changed every day, and the transportation is convenient. Looking forward to your next stay. All the staff of Yuexiang · Qingju Hotel wish you good health and smooth work.

Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our hotel clean, our service satisfactory, and our location convenient, especially with its proximity to shopping areas and public transport.Your satisfaction is our ultimate goal, and we are thrilled that we were able to meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback is a testament to our efforts.We hope to have the opportunity to welcome you back in the future and continue to exceed your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us.Thank you once again for choosing our hotel, and we wish you all the best.

Response from Property: [❤Early check-in❤] On the way, there is always the warmth of encounters. It is our luck to meet you. Thank you very much for your valuable comments in your busy schedule. Your praise is the driving force for us to continuously improve our services. Yuexiang · Qingju Hotel is located at Jingkai Wanda Plaza High-speed Railway Station. It has a beautiful environment, and the passenger products are changed every day, and the transportation is convenient. Looking forward to your next stay. All the staff of Yuexiang · Qingju Hotel wish you good health and smooth work.

Response from Property: Thank you for taking the time to share your feedback about your stay with us. We're sorry to hear that your room didn't meet your expectations in terms of size and cleanliness, and that the TV was not functioning properly. We understand how important it is for guests to have a comfortable and enjoyable stay, and we apologize for any inconvenience this may have caused you.Regarding the room size and the photos, we apologize if there was a misrepresentation. We strive to provide accurate and realistic images to reflect the actual condition of our rooms, but we understand that sometimes expectations may differ. We will take your feedback into consideration and work on improving our photo representation.We're glad to hear that the late checkout was a positive aspect of your stay, and we appreciate your mentioning our proximity to the railway station as a convenient location.Your feedback is valuable to us, and we will use it to make improvements to our services. We continuously work on enhancing the cleanliness and maintenance of our rooms, and we will ensure that all TVs are in proper working condition.We hope that despite the issues you encountered, you were able to enjoy your stay to some extent. Thank you for choosing our accommodation, and we wish you a pleasant journey ahead. If you have any further concerns or need assistance, please don't hesitate to reach out to us.

Response from Property: Dear Guest,We are thrilled to hear that you provided feedback regarding your previous stay, and we are grateful for the opportunity to have addressed your concerns. We are pleased to know that, upon receiving your feedback, we were able to accommodate you in a room with a toilet that does not have look-through glass, ensuring your privacy and comfort.Your satisfaction is our top priority, and we are committed to continuously improving our services based on guest feedback. We appreciate your trust in us and for giving us the chance to make your stay more enjoyable.We hope that your experience in the new room was to your liking and that you were able to relax and enjoy your time at our hotel. We look forward to welcoming you back in the future and providing you with an exceptional stay.If you have any further comments or need assistance with anything, please do not hesitate to contact us.Thank you once again for choosing our hotel, and we wish you all the best.

Response from Property: Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a good sleep and found our front desk crew member to be accommodating, kind, and friendly. It is always our goal to provide excellent service and ensure that our guests feel comfortable and well-assisted during their stay.We appreciate your kind words and recognition of our staff's efforts. We will certainly share your feedback with the team, as it is motivating to hear that we are meeting our guests' expectations.If there is anything else we can do for you in the future, or if you have any further suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back and providing you with another memorable stay.Thank you again for choosing our hotel, and we hope to see you again soon.

Response from Property: 您好，非常感謝您如此細緻入微的點評，承蒙厚愛不勝欣喜！悦享輕居酒店位於經開區萬達廣場正對面，周邊出行方便，餐食豐富，真正的做到了一應俱全。感謝您對我們房間的滿意，我們一直站在顧客的角度出發，為您考慮到每一處細節所需。靜待與您再次相會悦享輕居酒店！祝您身體安康，幸福美滿！

Response from Property: Dear guest, thank you very much for your appreciation of our hotel's location! We are delighted that you find our geographical location both excellent and convenient. This is indeed a major highlight of our hotel, as we have always been committed to providing guests with the best accommodation experience and a convenient surrounding environment. Your satisfaction is our greatest motivation, and we hope you will choose our hotel again to continue enjoying our superior location and other thoughtful services. Thank you again for your support and affirmation!

Response from Property: Thank you very much, the recognition of the hotel, your certainly is the driving force of our continuous progress, I hope you in the hotel and Xinjiang spent a happy day. And look forward to your check-in again. Cheyenne

Response from Property: 【❤交通便利❤】相信生命中的每一次邂逅都來之不易，我們更珍惜每一次的相遇為您提供優質高效的服務體驗，悦享輕居酒店位於經開萬達廣場高鐵站，周邊配套設施齊全，交通便利， 很高興在分別之後還能為您帶來美好的回憶，我們真誠的期待您的再次光臨 。

Response from Property: Dear, first of all, Xiao Yueyue, on behalf of Yuexiang Light Residence Hotel, sincerely apologizes to you for your poor experience of this stay! Sorry that you did not leave a good impression of your stay! Seeing the problems you reported, dear, all the room areas and facilities of the hotel are truly displayed on our external network, so you can rest assured. For the problem of small room space you mentioned, we suggest that you can upgrade to experience other room types in our house next time! As for the problem of water leakage in the bathroom you mentioned, you should contact our staff as soon as you find it. We will have a professional maintenance master to deal with it. According to the situation, we will also adjust and negotiate with you to change the room, but you have to say it here. If you don’t mention the problems you encountered, we can’t deal with it for you in the first time, right! Of course, based on the dissatisfaction with the above accommodation mentioned by the dear, Xiao Yueyue will also truthfully feedback to the relevant management departments of the hotel and optimize the areas that can be optimized. Thank you for your valuable suggestions! Yuexiang Light Residence Hotel has always been adhering to the spirit of making changes if there is any, and is committed to the work philosophy of doing all the requirements for guests to stay! I sincerely apologize to you again!

Response from Property: Thank you for your evaluation of our hotel. Maybe this stay did not make you 100% satisfied, so you gave us 1 point of room for improvement. Xiao Yueyue will continue to urge all hotel staff to strengthen our service awareness and constantly optimize ourselves. We also hope that every guest can see our efforts and strive to win your 5-star satisfaction when you come next time. Thank you for choosing to stay at Yuexiang Qingju. I wish you good health and a worry-free life!

Response from Property: Dear, hello! First of all, thank you very much for your recognition and evaluation of the hotel. The service you mentioned is the basic service of our hotel. Yuexiang Qingju Hotel will try its best to meet the needs of every guest who comes to the store. This is the basis of our opening of the store. Yuexiang Qingju has always been committed to the service concept of sincerity and supremacy! Thank you for choosing Yuexiang Qingju. I look forward to your next visit and wish you a happy life!