Old Infirmary

Lovely experience! Vintage style house, clean and got everything we need.

Lovely studio, close to city centre

the place is stunning, decor and room really was brilliant. in the centre of town too which was great as i was in a meeting not too far away. It is right next to the loading bay of Asda so I can understand what other reviews say but if you are up at a normal time it isnt an issue.

Kudos to whoever took the photos cos the Rooms look nothing like that! Stained carpets, grubby paintwork everywhere- really needs some attention, tiny shower, horrible pillows, if you want to stay behind An Asda loading bay where you can hear everyone walking around due to the creaking floor boards ( and yes , I get it it’s an old building !) then this is the place for you. Usually stay at No 12 apartments when in Worcester for work and it’s a different class. I will await a sarcastic comment as everyone else who has dared to criticize has got instead of an acknowledgment that if needs work desperately

A lovely historical place to stay convenient to the train stations and the attractions in the city centre of Worcester. We stayed in the Fleming room on the ground floor. Ear plugs were provided which were useful. The delivery bay for Asda is near by, and they did have an early delivery.

The shower was good. The bed was comfortable and clean. The throw on the sofa hid its poor stained condition and it was not comfortable. Different sized wine glasses were provided. A tea towel was provided. There was no draining board, so the tea towel was needed to stand the washed items on and was not available to dry up. The carpet was stained. No welcome pack was provided (described on the website). The housekeeper said she could only get some items, so there was no point, as people would only complain. There were plenty of tea bags. 5 servings of milk were provided for 2 people for a 4-day stay. Minimal cutlery and crockery were provided (a single side plate and 2 dinner plates), not adequate to cut up rotisserie chicken. There wasn't a spare knife to butter bread. There was salt but no pepper. The kettle (for hot plate) had no whistle. No microwave instructions were provided and the housekeeper supplied a copy for a different microwave. The small rubbish bin had no extra bin bags and no instructions for disposing of extra rubbish. We provided initial feedback (requested by *******). The housekeeper (Laura) contacted us and addressed some of our concerns. When challenged on the assorted wine glasses, she replied guests just steal things, so there was no point in providing matching ones. She said one tea towel was provided, as guest leave the washing up for her to do. We feel we were misled by the description of this as being a "luxury serviced studio apartment".

Such a lovely place to stay. Modern amenities whilst preserving the old charm. Easy parking andceasy access to the city centre.

Apartment was very comfortable and well furnished. Did experience some noise from the Asda loading bay and the AC generator. However accom was value for money

First impression of the building was very nice as it’s in a nice renovated condition. Access is very easy with the code provided. Parking was also fine. When I entered the room there was an odd odour coming from the sink, I could only best describe it as a strong bad breath smell. I let the owner know who told me they were aware and had already put drain blocked down the sink after the last guest had poured chip fat down the sink. Unfortunately the smell did not go during our stay even after the sink being run for ours. It ruined the overall experience and the I got told ‘it definitely doesn’t smell’ by the cleaner. I feel we should of been offered a different room