Best customer service I've ever received from manager Lorna. Helpful, friendly, professional. Her staff team were also great. Lovely, well cooked food. Fab power shower, comfortable bed, portable fan in the wardrobe. As well as an iron & ironing board. Room & bathroom were very clean, as was the pub & restaurant areas. Situated in a great location, close to Worcester Cathedral, all the shops/restaurants/bars and 5-10 minutes walk to the river and to the canal too. We parked in King Street Car park a couple of minutes walk from Ye Olde Talbot. The building is old & quaint. It is a little tired in parts and the staff are aware it needs updating - however the customer service, comfy bed, power shower, cleanliness, location & good food outweigh this and we will definitely return.