SureStay Plus by Best Western Windsor
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1 night
1 room, 2 adults, 0 children
All properties in Windsor
SureStay Plus by Best Western Windsor
2530 Ouellette Ave, Windsor, Ontario, N8X 1L7, Canada
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We Price Match
Highlights
Delicious breakfast
Ideal location
Free parkingAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areasFree
Smoking area
Conference room
All amenities
Property Description
Hotel opening September 2025! Windsor Awaits. Minutes from the casino and university.Welcome to our SureStay Plus by Best Western Windsor, conveniently located off Highway 401 just a few minutes from the Detroit River waterfront. Our hotel offers affordable accommodations with easy access to the regions top attractions, including Caesars Windsor Hotel and Casino and the University of Windsor campus.Amenities to smile about. Start your day off with a free breakfast of cereal, fruit, yogurt, and more along with hot items like waffles. Stream your favorite shows from the comfort of your room with free Wi-Fi. We also offer free large-vehicle parking to make your arrival simple.While youre here explore the University of Windsor and Caesars Windsor Casino. Cheer on the Lancers at the University of Windsor, just minutes away. Be a part of the action at Caesars Windsor Casino with poker and live entertainment. Go shopping at Devonshire Mall and Windsor Crossing Outlet Mall. Joe Louis Arena and Detroits waterfront are just five miles away.
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7.5/10
It fine and meet our expectations
All 113 reviews
Surroundings
Airport: Windsor International Airport
(10.2 km)
Train: Windsor
(6.6 km)
Train: Historic Essex Railway Station
(24.7 km)
Landmarks: Body Massage Therapy
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
King Studio Suite
Bedroom 1:1 King bed
Has window
Non-smoking
Check Availability
Deluxe Room With Two Queen Beds
2 Queen bed
Has window
Non-smoking
Check Availability
6
1 King Bed Suite With Jetted Bathtub Wifi Microwave Refrigerator Non Smoking
1 King bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Microwave
Check Availability
4
1 Queen Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Suite-2 King Beds, Non-Smoking, 2 Room, Sofa, Microwave And Refrigerator, Wi-Fi
2 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Connecting rooms
Check Availability
5
2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Connecting rooms
Check Availability
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Guest Reviews
7.5/10
113 reviews
- Cleanliness7.7
- Amenities7.0
- Location7.8
- Service7.5
Average for similar properties in Windsor
Review summary
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Location: Convenient location, close to Detroit-Windsor tunnel, Costco Windsor, airport, train station, and next to Tim Hortons(based on 4 reviews)
Guest User
October 18, 2025
The housekeeping service was disappointingly bad. The room has no towels when I checked in at 3pm and I called the reception to inform the problem and requested for the towels, but it took more than 2 hours for the towels to be delivered to my room. Moreover, the hotel requires a deposit of CAD200.00 when you checked in, which is not a common practice in most hotels. Although the hotel will refund to you the deposit upon check out if your deposit is in cash but if you use a credit card, you have to wait for 5 to 7 working days before you will receive your refund.
Guest User
April 28, 2025
The location was great - very close to the Detroit-Windsor tunnel. Staff was nice and welcoming. Would not recommend this hotel if you are a light sleeper. The walls are not well insulated and the infrastructure is old so you hear everything...creaky pipes, other hotel guests. The room itself was comfortable and newly renovated. The breakfast options were ok. Overall, the hotel was fine, you get what you paid for.
SBakall
December 31, 2024
We came for one night to shop Costco Windsor and then head back to the US. Location was convenient, hotel was quiet, Not many people were checked in the night we were there. Check in was fast and convenient. The only downside was there was no elevator so we had to walk upstairs to our room with all of our luggage. When we got there, the room was adequate and the bed was comfortable. Breakfast the following morning was pretty basic. We had toast with peanut butter and jelly, always a safe option. The best part of this hotel is that it is located immediately next door to Tim Hortons. Price was good and I totally would stay here again when I need to come back to shop Costco again.
AlexCraig
February 25, 2024
Welcome service with Tim Horton coffee next door.
Quiet location with shopping mall and restaurants nearby. Great place to stay. Easy access to airport and train station. Near cross border to Detroit US.
Guest User
April 23, 2024
Rooms are extremely dirty, service is zero!
Guest User
June 16, 2024
It fine and meet our expectations
M327759****
September 2, 2024
這裏麪各方面都挺好啊。唯一遺憾的是早餐還是太簡單了一些。
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Wei Tsen Chen
June 1, 2024
服務很好很客氣，就是早餐單調了一點，沒有雞蛋沒有肉沒有沙拉。。。
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Services & Amenities
Most popular business facilities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areas
Free
Smoking area
Conference room
Multi-function room
Business center
Fax/copying service
Gym
Conference room
Multi-function room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Business services
Postal service
Multi-function room
Conference room
Fax/copying service
Business center
Front desk services
24-hour front desk
Wake-up call
Express check-in and check-out
Luggage storage
Languages spoken
English
Food & drink
Lobby bar
Public areas
No smoking in public areas
Smoking area
Vending machines
Health & wellness
Gym
Accessibility
Stair-free main entrance
Safety & security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineFull English/Irish
Opening hours [Mon - Fri] 06:30-09:30 Open
[Sat - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 200.00 (approx. SAR 534.78) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1990
- Number of Rooms: 4
Phone:+1-519-9661860
Email:reception.surestay@gmail.com
Hotel opening September 2025! Windsor Awaits. Minutes from the casino and university.Welcome to our SureStay Plus by Best Western Windsor, conveniently located off Highway 401 just a few minutes from the Detroit River waterfront. Our hotel offers affordable accommodations with easy access to the regions top attractions, including Caesars Windsor Hotel and Casino and the University of Windsor campus.Amenities to smile about. Start your day off with a free breakfast of cereal, fruit, yogurt, and more along with hot items like waffles. Stream your favorite shows from the comfort of your room with free Wi-Fi. We also offer free large-vehicle parking to make your arrival simple.While youre here explore the University of Windsor and Caesars Windsor Casino. Cheer on the Lancers at the University of Windsor, just minutes away. Be a part of the action at Caesars Windsor Casino with poker and live entertainment. Go shopping at Devonshire Mall and Windsor Crossing Outlet Mall. Joe Louis Arena and Detroits waterfront are just five miles away.
Frequently Asked Questions
What’s the cancellation policy at SureStay Plus by Best Western Windsor?
The cancellation policy at SureStay Plus by Best Western Windsor depends on your room type and booking terms.What’s the cancellation policy at SureStay Plus by Best Western Windsor?
What are the check-in and check-out times at SureStay Plus by Best Western Windsor?
Check-in at SureStay Plus by Best Western Windsor starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at SureStay Plus by Best Western Windsor?
Is breakfast available at SureStay Plus by Best Western Windsor?
Yes, SureStay Plus by Best Western Windsor provides breakfast. Options include Full English/Irish. Is breakfast available at SureStay Plus by Best Western Windsor?
Are pets allowed at SureStay Plus by Best Western Windsor?
No, pets are not allowed at SureStay Plus by Best Western Windsor.Are pets allowed at SureStay Plus by Best Western Windsor?
How do I get to SureStay Plus by Best Western Windsor from the nearest airport?
The nearest airport is Windsor International Airport, located about about 14 mins from hotel by car (10.2 km) away.How do I get to SureStay Plus by Best Western Windsor from the nearest airport?
About This Property
| Nearest Airport | Windsor International Airport |
|---|---|
| Distance to Airport | 10.22KM |
| Nearest Train Station | Windsor |
| Distance to Train Station | 6.64KM |
| Average Price From | SAR456 |
| Hotel Star Rating | 2 |