Protea Hotel Windhoek Fürstenhof

Beautiful room and its close to central window.

Excellent service staff are great and helpful. nothing was too much to ask

Google review summary 3.8 517 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 3/5 · 108 reviews  Trip.com 3.5/5 · 21 reviews  Protea Hotel Windhoek Fürstenhof 3.5/5 · 20 reviews Reviews Write a review All Wellness (12) Spa (11) Bathroom (19) Business (12) Service (85) Sleep (21) Dining (28) Location (30) Room (18) + 10 more Most helpful All reviews Shreyas Macwan5/513 minutes ago on  Google I stayed here for 6 nights. Hotel is located at nice place. A Lil bit far form CBD but that the best thing to be away form hustle and bustle of CBD. It is in a busy road so there was a lots of noise of Vehicle. Bit do have good parking space Rooms are old and not maintained properly. This hotel don't justify it's high price tag. The couch was old and stijkkjgt. The doodrs of wardrobe was not functioning properly. The taps in bathroom was jamed. Overall rooms were not good. Their life was a nightmare . Dining area/ resturant was well maintained. I like the bar setup too ofcourse bar was not properly stocked. Food was good. But there was no consistency. One day you order something it's good , second day you order the same and taste gets changed. Breakfast was good with good options. And they keep changing the menu that's good. They charge for dental kit that's not acceptable at all.a Staff was good and attentive, they try their best to take care of your request. Fill marks for their efforts. They have a small splash pool. I was carrying my swimming costume but looking thr pool, i never felt to use it. They also have spa. One day they ran out ofbwatert and I had to start my day by without ba shower. Over all its an average hotel, i will not come back here...due to poor maintinance and bad rooms

I would not recommend this place due to the bad customer service. I had an employee drop the phone on me just for asking her name to know whom I was talking to. When trying to book my dinner I asked if I could be read what was in the menu and she explicitly asked if I wanted to read the menu out to her. To make matters worse on arrival , there were 2 bottles of used water showing that the room was not properly cleaned when the last person left. If you want a piece of mind.. stay clear of this place.

As an avid global traveller, I have never experienced a hotel as bad as this. As a business traveller Internet connectivity is very important and in this establishment it was lacking. 3 days of complaining and no result. The responses I got from the front desk when I complained was scary. I’m not gonna go into details but do yourself a favour and stay clear from this place. Not in line with the Marriott brand