Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service8.7
Cleanliness8.8
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All reviews(756)
Positive reviews(709)
Reviews with photos/video(175)
Easy to get around(135)
Delicious breakfast(90)
Close to airport(80)
Friendly front desk staff(56)
Offers pick-up/drop-offs(50)
Perfect for business trips(36)
Bathtub OK(6)
Luxurious(5)
Negative reviews(47)
Darren27
Superior Queen Room
Stayed in Apr 2025
Business traveler
15 review
9.5/10
Amazing
Posted on May 25, 2025
Good Location because near to airport and MRT station
Nice room although it is a bit old
Response from Property: Dear customers! Our goal is to provide guests with a comfortable accommodation environment and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services increasingly perfect. You are welcome to visit us again.
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Business traveler
18 review
6.5/10
Posted on Jul 16, 2025
Hotel is now old and carpet smells. Service is poor. I told for a little help of dropping me to airport in shuttle at 6:15am instead of 6:30am but they did not budge to help. I would not stay here again.
Response from Property: 尊敬的客人, 非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。對於您在入住期間所遇到的問題我們表示抱歉。 酒店會進行再培訓並確保同類的問題不會發生。我們會不斷致力於完善每一個細節, 期待您的下次光臨
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jul 14, 2025
Excellent location and good connectivity. Front dest staff is cooperative.
Response from Property: 尊敬的賓客:您好,感謝您百忙之中給予酒店的點評,我們會一直保持“用心做事,真情服務,體貼入微,盡善盡美”的服務理念,力求下次您光臨時能提供更加滿意和驚喜的服務
AMIT17214
Superior Queen Room
Stayed in Apr 2025
Business traveler
1 review
9.5/10
Amazing
Posted on May 7, 2025
Somewhat old school property
Major flaw only in washroom door desogn
Response from Property: Dear guest, hello, thank you very much for your good comments on the hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Business traveler
27 review
7.5/10
Posted on Dec 24, 2024
Best part of this Hotel is that it is close to Airport. Hotel is old, rooms needs renovation. English speaking staff was not there. Had to take an early morning flight so could not check the breakfast.
Response from Property: Dear guests, hello, your satisfaction is our pursuit! Thank you for your high evaluation of us, we are deeply honored. We will continue to provide high-quality products and services and bring you more surprises. Thank you again for your patronage and look forward to your visit again!
Ye
Superior Queen Room
Stayed in Jun 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Jul 12, 2025
Close to Wenzhou airport, facilities are ok.
Response from Property: 尊敬的賓客,您好,非常感謝您對酒店的好評, 我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Paramasivam
Superior Queen Room
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jun 1, 2024
Excellent hotel and very nice people
Pleasant stay
Worth for money
City view really awesome
I can rate 150/100
Very tasty and healthy food 😋😍🤩👌👍🏻🇨🇳
6/8
Response from Property: Dear guest!I'm glad you had a pleasant stay experience.And Thank you very much for your recognition of the hotel staff.We will do our best to provide you with good services,and make you feel at home! See You next time!
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo traveler
33 review
6.5/10
Posted on Nov 25, 2024
Could be cleaner, strong smell in the room. Feels a bit mouldy. Staff can’t speak any English. Very near airport with shuttle included.
Response from Property: 尊敬的賓客,您好,感謝您選擇入住我們酒店,並對您在攜程上的評論表示感謝。我們對您在入住期間遇到的問題深感抱歉,我們將認真對待您的反饋,立即調查並改進,採取相應措施完善我們的服務。誠摯地邀請您再次光臨,讓我們有機會彌補上次的不足,為您提供更好的入住體驗。
Mikke CO
Superior Queen Room
Stayed in Sep 2024
Business traveler
41 review
8.5/10
Very Good
Posted on Oct 14, 2024
Unfortunately the sheets on my bed were dirty, also the staff did not speak english and they overcharge a deposit without any explanation, luckily Ctrip customer service helped me understand what was going on, otherwise the hotel is fine.
Response from Property: Dear valued guest, hello,Thank you for your high comments on our hotel. We will put your comments and suggestions into practice to provide better service.
The hotel.is good if you.are going to.have a flight next day.to.spend the night , the breakfast if you are a foreigner may not be good its not worthit to.add it close.is KFC you can eat there.
Response from Property: Dear guest, we apologize for any inconvenience caused during your stay. If you have any suggestions, we will take them into consideration and strengthen our hotel products. I also hope to see your order again and wish you a happy life
mo83
Superior Queen Room
Stayed in Oct 2023
Business traveler
14 review
2.0/10
Posted on Nov 14, 2023
Not happy as I booked with only 1 request to have a quiet room to sleep as been travelling all day and night.. they gave me a room 7am workers starts to drill the floor with very loud noise coming right inside my head!!!!!
Complain to reception manager and his reaction was nothing I can do for you.
Response from Property: Dear guest, I would like to express my sincere apologies for your very bad check-in experience. We have reported the questions you raised to the person in charge of the front office department of the hotel. In the future, we will strengthen staff training and pay more attention to the needs and check-in experience of each guest, so that every guest can feel the warm service and the warmth at home.
Andrew
Superior Queen Room
Stayed in Sep 2023
Business traveler
2 review
8.0/10
Very Good
Posted on Oct 24, 2023
I only stayed for one night prior to a dlight the next morning.
The room was large, comfy and well appointed.
I would be happy to recommend this hote
Response from Property: Dear guests, every affirmation you give to the hotel is the best encouragement to the staff. We will continue to work hard to do every detail, and look forward to your company and support on our way forward. We sincerely look forward to your visit again! Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business traveler
32 review
10/10
Outstanding
Posted on Jan 2, 2025
设施:good location
Response from Property: 尊敬的賓客,您好,您的滿意就是我們的追求!感謝您給予我們的高度評價,我們深感榮幸。我們會一如既往地提供優質的產品和服務,為您帶來更多驚喜。再次感謝您的惠顧,期待您的再次光臨!
Tsenguun Myagmarjav
Superior Queen Room
Stayed in Feb 2025
Business traveler
6 review
10/10
Outstanding
Posted on Mar 15, 2025
Its all good
Response from Property: 商圈:龍灣機場、寺前街,奧體中心、萬達廣場,每個城市總會有讓人惦念的理由, 每個季節 都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望温德姆會是您回憶裏最温馨最獨特的那個! 常回 温德姆看看哦, 祝: 安好!