Sheraton Wenzhou Hotel

Sheraton Wenzhou Hotel Reviews

Sheraton Wenzhou Hotel

No. 292 Chezhan Avenue, Lucheng District, Wenzhou, Zhejiang, 325000, ChinaSee Hotel Details
Sheraton Wenzhou Hotel
Sheraton Wenzhou HotelSheraton Wenzhou HotelSheraton Wenzhou Hotel
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1 night

Guest Reviews

9.3/10
Very Good
1470 review
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(1470)
Positive reviews(1417)
Reviews with photos/video(234)
Delicious breakfast(123)
Friendly front desk staff(91)
Perfect for business trips(49)
Would stay again(45)
Located downtown(32)
Clean pool(19)
Great swimming pool(19)
Delicious buffet(7)
Negative reviews(53)
Swamy
Deluxe Room (2 Beds)
Stayed in Jun 2025
Solo traveler
16 review
9.5/10
Amazing
Posted on Jul 13, 2025
Hotel is well maintained and room was very clean. Lobby is very relaxing and breakfast is very good.I liked the egg omlette taste. My request on Trip.com for room near lift and late checkout at 2pm was accepted very well. Room Air conditioning was too cold and I had to switch off and on to.keep it reasonable level. Remote control for AC woukd have been.better. Just a suggestion for hand wash-Put liquid soap instead of soap, as remaining soap gets wasted.Hotel iscin a central position being closer to Wutian street, Wuma pedestrian street, Jiangxin island as well as lot of eateries around.
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
Guest User
Deluxe Double Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 28, 2025
I had a great time at this hotel, lovely hospitality and many thanks to Veronica for upgrading my room, she was such a nice person
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
Guest User
Deluxe Double Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 26, 2025
Melu Liu provided excellent service at the front desk. She was very warm, attentive, and went above and beyond to ensure a comfortable stay. Her hospitality truly made a difference.
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您對於Melu的認可，我們已經妥善轉達給到相關同事。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
RLiew
Deluxe Double Room
Stayed in Sep 2024
Business traveler
21 review
7.5/10
Posted on Dec 5, 2024
Thanks for the upgrade. So far, it’s the best in Wenzhou. However, the room floor was so dusty and I had to call the housekeeping upon checking in. Furniture are quite dated. Next to mall which is very convenient. Breakfast was good with varieties
Response from Property: We are very sorry that we have not been able to leave you with a satisfactory stay this time, and we sincerely apologize for hearing your comments on our work and giving you a poor experience during your stay. For your service questions, we will strengthen the training of relevant service personnel. Our staff is committed to creating a comfortable and clean environment for our guests, and I am confident that your feedback will give all of us the opportunity to work harder to improve and will make us more motivated to provide you with better service. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be more enjoyable.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business traveler
5 review
2.0/10
Posted on Mar 21, 2025
It’s too bad service and they’re  The plastic from my toothbrush was falling off and it got stuck in my throat.
Response from Property: Dear guest，We are sorry to know about your accommodation experience. Upon hearing your feedback on our work, we apologize sincerely for any inconvenience caused during your stay. Regarding the toothbrush issue you mentioned, we have provided feedback to the Housekeeping department for rectification and follow-up. Our employees are committed to creating a comfortable and tidy living environment for guests. I believe your feedback will give all of our employees the opportunity to work harder and improve, and will also motivate us to provide you with better service. Thank you again for sharing your experience with us. We sincerely hope that your next visit will be even more enjoyable.
Guest User
Superior Deluxe Twin Room
Stayed in Feb 2025
Business traveler
3 review
5.0/10
Posted on Mar 13, 2025
Disappointing… I always like to follow Sheraton brand because standard is always good . Rooms are dated Airconditioning didn’t work in my executive floor room Very dated old style hotel Won’t recommend this hotel to my clients
Response from Property: 尊敬的賓客：非常遺憾此次未能給您留下滿意的入住體驗，聽到您對我們工作提出的意見，在入住期間給您帶來欠佳的體驗，我們致以最誠摯的歉意。有關您提到的房間問題，我們已反饋給客房部以及工程部進行整改跟進。我們的員工緻力於為客人打造一個舒適整潔的入住環境，我相信您的反饋將給我們所有的員工更加努力改進的機會，也會讓我們更加有動力為您們提供更好的服務。再次感謝您與我們分享您的體驗，我們真誠地希望您的下一次光臨會更愉快。
Guest User
Superior Deluxe Twin Room
Stayed in Aug 2024
Business traveler
1 review
9.0/10
Great
Posted on Sep 23, 2024
Amazing stay. Very close to city centre.
Response from Property: Dear valued customer,Thank you for leaving a review of our hotel. We appreciate your feedback and appreciate the information.Thank you for your recognition,your satisfaction is our greatest encouragement.
Krasitskiy Sergey
Deluxe Double Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 6, 2025
Good location! Staff is very polite!
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
AlekseiTom
Deluxe Double Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 6, 2025
Wonderful hotel!Best in wenzhou!
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
Kamel edine
Deluxe Double Room
Stayed in Apr 2024
Couple
27 review
8.0/10
Very Good
Posted on May 3, 2024
Hotel decent, big clean rooms, nice upgrade and allowed early check in, thanks! Interesting arrangement on the roof ‘bar’ and breakfast that never runs out🙃 would stay again though
Response from Property: Thank you for choosing to stay, and thank you for choosing Sheraton Hotel to make our service a highlight of your trip. May our heart, in exchange for your peace of mind and comfort. We will continue to pursue excellence and provide you with better service, looking forward to your next visit.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 8, 2024
The Sheraton Wenzhou provided an exceptional experience that exceeded all expectations. The way the staff treated me as a customer was truly outstanding, making me feel valued and appreciated every step of the way. The services, installations, and facilities were immaculately clean and maintained to the highest standards. The room itself was a perfect combination of comfort and elegance, offering a breathtaking view of the cityscape. The breakfast was nothing short of exceptional, with a wide variety of delicious options to choose from. Additionally, the hotel's location proved extremely convenient for exploring the downtown area on foot. Overall, the Sheraton Wenzhou is an outstanding hotel that I would highly recommend to anyone seeking a truly memorable stay.
Response from Property: Year to winter, the sun and the moon are soft, and the beauty goes both ways, and strive to make everyday light and warm. Thank you for your support and love to Sheraton Wenzhou Hotel. We will cherish your praise and continue to improve our service to make your stay more satisfactory. Your praise is our greatest affirmation and encouragement, looking forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business traveler
4 review
10/10
Outstanding
Posted on Apr 15, 2024
Great location and friendly, helpful staff! Highly recommended.
Response from Property: Thank you for your trust and love, making Sheraton Hotel a bright spot on your trip. Each sentence of your praise is a testimony of our continuous pursuit of excellence. Looking forward to your next visit
Guest User
Deluxe Double Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 7, 2025
Good stay
Response from Property: 尊敬的賓客，十分感謝您選擇下榻温州喜來登酒店！能為您提供一次滿意的入住體驗，我們深感榮幸。您的意見和反饋對我們至關重要，我們始終致力於為客户提供十分滿意的入住體驗，温州喜來登酒店期待您的下次入住！
Guest User
Superior Deluxe Double Room
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Jan 2, 2024
Charlie‘s service is so good, very careful and considerate.
Response from Property: There will be unexpected luck, there will be unexpected surprises. Thank you very much for your praise of Charlie. I am very glad to know from your message that you have left such a good impression on you. I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future and tell us more feelings and experiences when you stay in the hotel. Looking forward to your visit again!
9527
Superior Deluxe Twin Room
Stayed in Nov 2024
Business traveler
19 review
10/10
Outstanding
Posted on Jan 20, 2025
fuhepinpai预期
Response from Property: 尊敬的賓客: 非常感謝您對酒店支持和認可，我們一定會繼續努力滿足每一位下榻温州喜來登酒店賓客的需求，致力於以一流的服務帶給您滿意的入住體驗，期待您的下次光臨！