Four Points By Sheraton Shenzhou Peninsula

Four Points By Sheraton Shenzhou Peninsula Reviews

Four Points By Sheraton Shenzhou Peninsula

Shenzhou Peninsula Tourist Resort, Wanning, Hainan, 571528, ChinaView Hotel Details
Four Points By Sheraton Shenzhou Peninsula
Four Points By Sheraton Shenzhou PeninsulaFour Points By Sheraton Shenzhou PeninsulaFour Points By Sheraton Shenzhou Peninsula
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Four Points By Sheraton Shenzhou Peninsula Guest Reviews

4.7/5
Outstanding
8351 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(8351)
Positive reviews(8200)
Reviews with photos/video(4854)
Perfect for kids(1172)
Loved the beach(1147)
Great swimming pool(794)
Close to beach(725)
Delicious breakfast(656)
Family activities available(284)
Has an infinity pool(55)
Negative reviews(151)
ARC5555
Deluxe Double Room
Stayed in Mar 2024
Couples
7 review
4.2/5
Very Good
Posted on May 5, 2024
The stay at the 4points by Sheraton Shenzhou Peninsula was very enjoyable. From Sanya Airport we took the HSR to Shenzhou station and ordered a Didi there to take us to the hotel (~20min). Apparently there is also an Airport shuttle service by the hotel but to my knowledge it isnt free and only goes 2 times a day. Anyways, once there, the check in was quick and convenient. The walk to the room at the east end was quite long (big hotel). The room was quite big, clean and had all necessary equipment, but it is noticeable that everything has come to an age or appeared to be worn out a little. Also the bathroom always smelled a bit „smokey“ and there was also an noticeable smell from the toilet drainage. All in all the room was still satisfying yet it comes at a quite expensive price where you could expect better. The breakfast had many meal choices, but nothing that was over the top. Especially the very limited fruit offer on a tropical island like Hainan was disappointing. For a Trip-5 Star-hotel at this price point it could do better. The outside facilities of the hotel were very nice and relatively well maintained. The big pool was a highlight. Also its location directly at the sea with a big beautiful beach is nice. But yet again the downside is you are not allowed to swim in the sea. Yet always someone was trying to sell some surfing courses, jetski ride or other activities. I understand the safety concern, but as an experienced swimmer with lifeguard training it was a bit ridiculous. Still having a long sunset walk at the beach is amazing. For having dinner, there are a few decent choices in the 1km footwalk vicinity. Some restaurant areas can be reached by walking down the beach. My favorite though was the „Corona-Bar“ directly in front of the hotel, which serves semi-authentic Mexican dishes and nice cocktails. It comes at a higher price point, but if you make the correct food choices it is very delicious. Check out was also quick and comfortable and to summarize, we had an enjoyable stay. I only think for the price you pay there is still some space for little improvements by the hotel.
Response from Property: Dear distinguished guest! We are very happy that you and your family like the environment and service of Four Points by Sheraton Shenzhou Peninsula and have spent a pleasant holiday here. The hotel has always been committed to serving every one of our guests attentively. Ensuring that guests feel safe and comfortable in the hotel is our unremitting pursuit. We look forward to you and your family having a different holiday experience here! We look forward to your stay again and wish you a happy life.
Peter Michael
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 29, 2023
What a great place on the beach. Beach strolls and glorious sunsets viewed from the iconic Casa Corona was the daily routine. Price to stay was reasonable, service and staff overall good. An amazing swimming pool that was virtually empty the whole time. Spacious rooms and a well equipped gym. With a world class golf course minutes away it was a memorable stay.
Response from Property: Hello dear distinguished guest! Thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you can see our changes next time you come. We will strive to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Yann Pascal
Deluxe Double Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
We had a very pleasant stay, the hotel is perfectly located at the doorstep of the beach, great swimming pool, nice rooms, good breakfast with choice. The service is top notch, we had a personal assistant called Angelina who was a real angel and was very caring of of needs and was always there to help, a lot of small attentions and care, warmly recommend.
Response from Property: Dear guest, hello! We are very happy that you and your family enjoyed the environment and services of Four Points by Sheraton Shenzhou Peninsula and had a pleasant holiday here. The hotel has always been committed to serving each of our guests, to ensure that guests stay in the hotel peace of mind and comfort is our unremitting pursuit, we look forward to you and your family have a different holiday experience here! Look forward to your stay again, wish you a happy life!
Green
Deluxe Double Room
Stayed in Jun 2022
Couples
12 review
4.7/5
Amazing
Posted on Aug 5, 2022
The hotel is beautifully situated with its own beach. The landscaping and grounds are picturesque as are the ocean views. I have previously stayed in big hotels in Sanya that involve long walks to the facilities and the beach. However, this hotel is really nicely sized. The lagoon pools and infinity pools were great, though I did wonder a bit about the cleanliness levels. I was initially concerned about reviews saying the place looked aged, but in person the rooms seemed fine, spacious and clean. The service was excellent on every level. They did not have a business center but they helped me out with some business needs. The breakfast was diverse and they made sure to keep the buffet filled up despite a large number of diners. All in all, it was a very refreshing and enjoyable stay. Note that taking a train from Sanya Airport to Wanning is not difficult and economical if the timing works well for your flights.
Response from Property: Dear distinguished guests, how do you do? Thank you for choosing Four Points by Sheraton Shenzhou Peninsula and sharing your stay with us. It is our great honor to make your stay a satisfaction! Thank you again for your praise and affirmation. We sincerely look forward to your coming with your family and friends again. I wish you a happy life and all the best!
Pangchaocheng🍎
Deluxe Room (2 beds)
Stayed in Dec 2021
Family
5 review
5.0/5
Outstanding
Posted on Jan 24, 2022
the best hotel I’ve ever been privileged enough to stay at. Gorgeous and it only gets more breathtaking when you walk in to High quality beach and high quality service. with sunset & Sunrise Combine Watching Spot
6/9
Response from Property: Dear guest, Thank you for choosing Four Points Sheraton Shenzhou Peninsula and sharing your stay experience with us. We are honored to make your stay satisfactory! Thank you again for your praise and affirmation, and sincerely look forward to your coming again with your family and friends. I wish you a happy life and all the best.
Douxiaodou
Garden-view Double Room
Stayed in Dec 2021
Family
3 review
4.5/5
Great
Posted on Jan 24, 2022
Great location,Nice Beach to watch Sunset& Sunrise with Corona Resto really pleasant and clean rooms,but the thing that makes this such a good place to stay are the staff Like SandyWu&Etc All of the people are incredibly helpful and generous with their time and advice.
Response from Property: Dear guests, I am very glad that you liked the environment and service facilities of Four Points by Sheraton Shenzhou Peninsula, and spent a pleasant vacation here. Thank you for your affirmation of our Sandy Wu service, we will continue to work hard. The hotel team strives to create fun and parent-child activities such as sea, beach, tropical gardens, etc., and you can easily gather all the island vacation games in one stop. On the beach, experience ATV, sea surfing, catamaran sailing, motor boat, yacht sailing and other marine sports, and enjoy a safe, energetic, pro-sea and interactive vacation. You are welcome to bring your family back to Four Points by Sheraton Shenzhou Peninsula to experience our new products again~~ I wish you a happy life
Guest User
Deluxe Double Room
Stayed in Nov 2021
Couples
11 review
5.0/5
Outstanding
Posted on Jan 3, 2022
Equipped gym, clean room, good service, and corona bar and casa corona restaurant valuable to avoid to take car and drive looking for bars and ppl to meet. just a lil bit labyrinthine structure :)
Response from Property: Dear guest,Thank you for choosing Four Points Sheraton Shenzhou Peninsula and sharing your stay experience with us. We are honored to make your stay satisfactory! Thank you again for your praise and affirmation, and sincerely look forward to your coming again with your family and friends. I wish you a happy life and all the best.
Jurajiva
Garden-view Double Room
Stayed in Nov 2021
Couples
13 review
3.2/5
Posted on Dec 29, 2021
The hotel was nice. Alittle old and in an underdeveloped tourist area but it was fine. The reason we didn’t like it was because at the time we came there was a edm rap concert that the hotel failed to mention was happening. This toon you the whole beach and was very loud. The hotel was very helpful to relocate us to a quieter place.
Response from Property: Dear guest, thank you for choosing to stay in our hotel. We’re so sorry that you can't have a perfect stay experience. Due to the music festival jointly organized by government departments, the hotel is required to cooperate. We’re hope to see you next time.
Tripalot
Garden-view Twin Room
Stayed in Jun 2022
Couples
24 review
4.2/5
Very Good
Posted on Jul 19, 2022
Nice beach ! Perfect for a beach getaway. Enjoyed the pool , gardens and ocean .
Response from Property: 尊敬的貴賓,您好!感謝您再次選擇神州半島福朋喜來登酒店,並與我們一同分享您的入住體驗。能夠讓您的此次入住感到稱心如意,我們深感榮幸!再次感謝您對我們的讚揚和肯定,誠摯期待您與您的家人、朋友的再次到來。祝您生活愉快,萬事如意!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
good good
Response from Property: Dear guest, hello! We are very happy that you and your family enjoyed the environment and services of Four Points by Sheraton Shenzhou Peninsula and had a pleasant holiday here. The hotel has always been committed to serving each of our guests, to ensure that guests stay in the hotel peace of mind and comfort is our unremitting pursuit, we look forward to you and your family have a different holiday experience here! Look forward to your stay again, wish you a happy life!
Victor Mane
Garden-view Double Room
Stayed in Dec 2021
Couples
4 review
4.0/5
Very Good
Posted on Feb 4, 2022
The hotel could need a touch of renovation (paint fading, old looking). Pool was not very warm and breakfast was a little limited.
Response from Property: Dear guest, Thank you for choosing Four Points Sheraton Shenzhou Peninsula and sharing your stay experience with us. We are honored to make your stay satisfactory! Thank you again for your praise and affirmation, and sincerely look forward to your coming again with your family and friends. I wish you a happy life and all the best.
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2021
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2021
Sandy was very helpful and showed professionalism during our stay in the hotel. Thanks.
Response from Property: 尊敬的貴賓,您好!感謝您選擇神州半島福朋喜來登酒店,並與我們一同分享您的入住體驗。能夠讓您的此次入住感到稱心如意,我們深感榮幸!再次感謝您對我們的讚揚和肯定,誠摯期待您與您的家人、朋友的再次到來。祝您生活愉快,萬事如意。
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Other
6 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Angela
Response from Property: 尊敬的貴賓您好!十分開心您和家人能喜歡神州半島福朋喜來登的環境和服務,在這裏度過了一段愜意的假期。酒店一直都致力於用心服務我們的每一位客人,確保客人在酒店住的安心與舒心是我們一直不懈是追求,我們期待您及您的家人在這裏擁有一個不一樣的度假體!期待您的再次入住,祝您生活愉快
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Tina 非常helpful
Response from Property: 尊敬的賓客,您好!十分開心您和家人能喜歡神州半島福朋喜來登的環境和服務設施,在這裏度過了一段愜意的假期。酒店一直都致力於用心服務我們的每一位客人,確保客人在酒店住的安心與舒心是我們一直不懈是追求,我們期待您及您的家人在這裏擁有一個不一樣的度假體!期待您的再次入住,祝您生活愉快!
Guest User
Garden-view Double Room
Stayed in Aug 2021
Couples
9 review
4.7/5
Amazing
Posted on Feb 20, 2022
Great hotel especially because of the possibility of going to the Sheraton amazing pool. Beach area is also amazing. Can't swim without surfboard though even though the sea is very calm.
Response from Property: Thank you for choosing Four Points Sheraton Shenzhou Peninsula and sharing your stay experience with us. We are honored to make your stay satisfactory! Thank you again for your praise and affirmation, and sincerely look forward to your coming again with your family and friends.