Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.9
Service9.1
Cleanliness9.0
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(5)
Great location(10)
Great service(6)
GuiBo
Deluxe Room
Stayed in Dec 2024
Business traveler
14 review
10/10
Outstanding
Posted on Mar 10, 2025
Very well located and super nice service and rooms
Guest User
Standard Double Room-Non-Smoking
Stayed in Jul 2023
Family
6 review
10/10
Outstanding
Posted on Aug 20, 2023
The location is good. The front desk service is professional.
HappySmile
Deluxe Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 11, 2025
Clean, spacious and warm. It was the warmest accommodation in Europe. It was also a huge plus that water was provided free of charge. Breakfast was not necessary. It was a good location for going to downtown Vienna.
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Nihal
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 18, 2024
The location was very close to both the metro and all the splatz
You can walk to the museum quarter a karlsplatz cathedral rathoussplatza in max 15 minutes
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Guest User
Family Rooom, Non-Smoking
Stayed in Apr 2025
Business traveler
1 review
9.0/10
Great
Posted on May 18, 2025
The location is really great.
It's a great place to go anywhere and the staff are friendly.
The cafe right next door is also delicious and I highly recommend the traditional market near Saigon Rice Noodle House.
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Anonymous User
Deluxe Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 4, 2025
This is a wonderful hotel that I would like to use again.
Most of the main tourist attractions are within walking distance.
I stayed there in the winter, but the underfloor heating made it very warm. The water pressure in the shower was good, and hot water always came out. Cleaning was done every day, and water was replenished every day.
The staff were also friendly and helpful. The hotel staff were happy to help me print out the museum tickets, which was very helpful. They also looked after my luggage after I checked out.
I would like to use this hotel again when I stay in Vienna.
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Anonymous User
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Couple
9 review
8.0/10
Very Good
Posted on Dec 12, 2024
The location was good, we liked it in general, there was no problem with the cleaning. We can say price performance.
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Nana
Standard Single Room
Stayed in Oct 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Jan 15, 2025
I booked a room with a kitchen. However, there were no pots, pans, plates, knives, etc. So there wasn't much point in having a kitchen. However, it was a traditional and historic hotel. It was clean, had lots of sunlight, was spacious, and had two toilets, so it was comfortable for three people to stay. I'd like to stay here again next time I come to Vienna (^^)
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Anonymous User
Standard Single Room
Stayed in Jun 2024
Solo traveler
2 review
9.0/10
Great
Posted on Jul 23, 2024
I booked this hotel as a solo female traveller. It was located very close to the subway station, and the location was excellent. It was on a major road, so it was safe at night. The staff were also kind. The whole building was old, but clean. However, the refrigerator was broken and completely unusable, and the air conditioner was quite loud.
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Guest User
Standard Single Room
Stayed in Jan 2023
Solo traveler
8 review
7.0/10
Posted on Feb 17, 2023
It was an old-fashioned lodging. Although it is far from the main tourist attractions, I had a good rest at an affordable price. Early check-in was not possible on the day I went.