The Amauris Vienna - Relais & Châteaux

The Amauris Vienna - Relais & Châteaux Reviews

The Amauris Vienna - Relais & Châteaux

Kärntner Ring 8, Innere Stadt, Vienna, 1010, AustriaSee Hotel Details
The Amauris Vienna - Relais & Châteaux
The Amauris Vienna - Relais & ChâteauxThe Amauris Vienna - Relais & ChâteauxThe Amauris Vienna - Relais & Châteaux
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Guest Reviews

9.8/10
Outstanding
11 review
Verified reviews
Location9.8
Amenities9.6
Service9.8
Cleanliness9.8
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All reviews(11)
Positive reviews(11)
Reviews with photos/video(4)
Great service(6)
Great location(5)
ByeongSoo
Grand Deluxe Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 9, 2025
The Amarius Vienna Hotel is the best hotel. Clean and excellent room condition. Very kind managers. Absolutely perfect!
Hongkong1234
Deluxe Room
Stayed in Sep 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Nov 5, 2024
Wonderful location superb service beautifully renovated
Response from Property: Dear Hongkong1234,Thank you for choosing The Amauris Vienna for your recent stay and for taking the time to review us.I am truly delighted to read that you had a wonderful time with us. Continuing to enhance our guests experiences remains our main ambition, your feedback is of great importance to us.It would be an honor to have the opportunity to welcome you back in the near future.Sincerely,Mike FaberGeneral Manager
Guest User
Superior Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 7, 2025
Very impressed once we arrived the hotel. Wonderful service, excellent breakfast, with very nice room.
Response from Property: Dear Mrs. Guest, thank you very much for sharing your experience with us and for choosing our hotel for your stay in Vienna. I am glad you had a wonderful time with us and I will share your kind words with the team.I hope to be able to welcome you back with us very soon.Sincerely,Mike FaberGeneral Manager
Guest User
Grand Deluxe Room
Stayed in Jun 2024
Family
36 review
10/10
Outstanding
Posted on Jul 5, 2024
The hotel has a good location, new decoration, good service attitude, and is recommended. We checked out an hour late and left our luggage at the front desk. When we came back to rest, the front desk took the initiative to give us water and asked if we needed help calling a taxi... I feel that Austrians are very good!
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Response from Property: Dear Guest,Thank you very much for staying at our The Amauris Vienna and for taking the time to leave us your feedback. Your positive words are encouring to the whole team that are working hard everyday to make our guests stay memorable.We thrive to offer an outstanding service for our guests during their stay in beautiful Vienna and I am absolutely delighted to read that you had a pleasant stay with us.I hope to have the pleasure to welcoming you back in Vienna very soon.Sincerely,Nicole ZandtGeneral Manager
Guest User
Superior Room
Stayed in Aug 2024
Traveling with friends
30 review
10/10
Outstanding
Posted on Nov 27, 2024
Convenient transportation, rich breakfast and thoughtful service
Original TextTranslated by Google
Response from Property: Dear Guest,thank you very much for your kind words and for choosing our property The Amauris Vienna for your stay.I am glad to hear that you had a wonderful and memorable time with us and I will share your kind words with the team.Sincerely,Mike FaberGeneral Manager
Dorisquanquan
Superior Room
Stayed in Aug 2023
Solo traveler
9 review
10/10
Outstanding
Posted on Dec 11, 2023
The hotel is in a good location, right next to the National Opera House and within walking distance to popular attractions. The room size is a bit small, but the service is very good. They will introduce the facilities in the room carefully! Breakfast is only a la carte, and the price/performance ratio is slightly lower.
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Response from Property: Dear Mr./Mrs. Dorisquanquan, thank you very much for staying at our The Amauris Vienna and for taking the time to leave us your feedback. We thrive to offer an outstanding service for our guests during their stay in beautiful Vienna and I am delighted to read that you had a pleasant stay with us. I hope to have the pleasure to welcoming you back in Vienna very soon. With best regards, Nicole Zandt General Manager
Guest User
Executive Suite
Stayed in Jun 2024
Traveling with friends
14 review
10/10
Outstanding
Posted on Oct 3, 2024
A very satisfying journey
Original TextTranslated by Google
Response from Property: Dear Guest,thank you very much for taking your time to share your experience with us and for choosing our hotel for your stay in Vienna.I am happy to hear that everything was according to your expectations and I truly hope to be able to welcome you back with us in the future.Sincerely,Nicole ZandtGeneral Manager
Ciqingda
Grand Deluxe Room
Stayed in Jun 2025
Solo traveler
49 review
9.7/10
Amazing
Posted on Jul 29, 2025
絕對超越五星級的奢華酒店，性價比極好。入住體驗很好，坐着辦理，附贈一杯起泡酒。所有工作人員都很熱情且專業，禮賓服務實用，對城市和周圍地區介紹詳盡。同時擁有現代電梯和保留至今的老式電梯令人印象深刻。房間裝修極盡現代奢華，燈光控制系統實用，廁所有極暗開關供夜間使用。床頭有平板可以控制燈光、空調、電視，訂餐或要求任何用品。床和枕頭（提供很長的枕頭菜單）是我住過的最舒適的酒店，沒有之一。客房清潔和開夜床服務一絲不苟。浴室水壓非常舒適。單點制早餐價格公道，菜單豐富，十分美味。我也遇到了Wi-Fi無法登陸、門鎖無法反鎖等問題，因此不能説毫無瑕疵。不過問題解決之快還是讓我願意相信這是運氣不好的罕見現象。除此以外，最大的問題是房間佈局，尤其是浴室面積過小，導致衹要鋪上地墊，就無法開關門，因為門縫會被地墊卡住，這對於這個檔次的酒店來説太愚蠢了。因為我預訂的是非套房的最好的房間，因此可能衹有套房的衞生間才會更大從而避免這個問題。總的來説，衹要你喜歡這裏的裝修風格，我還是願意認為這就是維也納住宿的首選。
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Guest User
Classic Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 10, 2025
非常好的一個酒店，也很乾凈，體現歐洲的禮儀。關鍵離景點很近，就在金色大廳附近。
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kdawad
Grand Deluxe Room
Stayed in Jun 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Jul 14, 2025
大廳很小，屋子還行，但位置超級方便
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DenisSh
Junior Suite
Stayed in Nov 2024
Family
90 review
10/10
Outstanding
Posted on Jan 1, 2025
New, clean and good restaurant with bar inside. Location in walking distance 5 minutes to center.
Response from Property: Dear Mr. DenisSh,thank you very much for sharing your experience at our property The Amauris Vienna with us.I am glad that you had a wonderful time here with us and that the whole team was able to create a memorable experience for you.I hope to be able to welcome you back with us very soon.Sincerely,Mike FaberGeneral Manager