Sestiere Cannaregio, 1391/A, Venice, Veneto, 30121, ItalySee Hotel Details
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1 night
Guest Reviews
7.1/10
56 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.4
Amenities7.0
Service6.8
Cleanliness7.2
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All reviews(56)
Positive reviews(17)
Reviews with photos/video(9)
Great location(4)
Negative reviews(3)
Anonymous User
Double Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 9, 2025
Really nice reception who made our trip memorable. Gave us advice on how to plan our time in Venice. They come and clean your rooms as well.
Guest User
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Feb 2025
Solo traveler
5 review
7.5/10
Posted on Mar 30, 2025
Not only was the room very small for its price, but on top of that, they charged extra for the city tax( not what was mentioned on trip.com)
The worst part, especially for a freelancer, was the awful internet connection. Since the rooms are in different buildings, the Wi-Fi was unreliable, which completely ruined my experience as someone trying to work and travel at the same time.
Guest User
Double Room
Stayed in May 2024
Family
3 review
10/10
Outstanding
Posted on Jun 14, 2024
Very nice hotel in a cozy neighborhood
Walking distance to supermarket, vaporetto station and railway station
The only minus is that a bathroom stall super tiny 😂
Loying Pao
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Jul 2024
Traveling with friends
3 review
8.5/10
Very Good
Posted on Aug 15, 2024
Its a nice hotel and cheap and very affordable ❤️❤️❤️
Guest User
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Aug 2024
Family
4 review
8.5/10
Very Good
Posted on Sep 3, 2024
The location is very good in the main island, around 10 mins walk from St Lucia train station. There are also waterbus stations nearby. There are lots of restaurants as well. The shared bathroom is quite small but it’s good value for money.
Anh Hai Tran (陳海英)
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Nov 2024
Solo traveler
63 review
8.0/10
Very Good
Posted on Dec 28, 2024
Close to train station, close to ferry and cost is reasonable
Guest User
Double Room with Shared Bathroom
Stayed in Aug 2023
Traveling with friends
2 review
7.5/10
Posted on Sep 21, 2023
After a 30 minute walk we got to the hotel only to find out our room was in a separate building that was 10 blocks away! They stored our luggage for a couple of hours and when we ask to use the restroom we were told it was ‘only for people staying at the hotel’, the staff was quite rude.
The room itself was confortable.
Guest User
Quadruple Room
Stayed in Sep 2022
Couple
21 review
10/10
Outstanding
Posted on Oct 25, 2022
It was good overall experience, location was good and staff was courteous.
Guest User
Triple Room
Stayed in Apr 2025
Family
6 review
4.5/10
Posted on May 3, 2025
The room is very small, ok for two people but too crowded for three. The shower was very small and the floor was slippery. We were 2 adults and a 13 year old child, and for some reason the hotel charged 18 euros in tax, which was 12 euros on the booking form. And the hotel refused to accept credit cards to pay taxes.
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Dan Dan Lin
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Jan 2025
Couple
25 review
3.5/10
Posted on Feb 20, 2025
The actual situation of this hotel is seriously different from the description when booking. Upon arrival, we were told that the room was located in another building and were provided with an additional map to get there on our own, which was very inconvenient. We needed to find the location ourselves, input the password, and then use the key to enter, but something went wrong during the process and we couldn't get in smoothly. When we called the hotel for help, the other party directly replied that "we can't come to handle it", which was completely lacking the service attitude that a hotel should have.
The room itself is more like an apartment** in a 2 star hotel. The bed turned out to be a **sofa bed** which was not what I expected. The price is high, but you cannot enjoy any hotel-level facilities and services, not even basic comforts. What's worse is that the toilet is located **outside the room**, which is extremely inconvenient. In addition, the water heater in the room starts **every 5 minutes**, and the noise at night seriously affects the quality of sleep.
Overall, this accommodation experience was very bad, the price was unreasonable, and the room conditions were completely inconsistent with the hotel level.
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Guest User
Single Room
Stayed in Nov 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Dec 30, 2024
The front desk was really helpful! I was a bit worried about traveling alone, but all my tension was immediately relieved. The bed was fluffy and the toilet and shower room were clean. There were plenty of towels, and the mirror in the sink can be made to shine. There are many shops nearby, so you can easily get food. I ate squid ink pasta at a shop that was open until 11:30 p.m. 🍝 I had a little trouble opening and closing the room, but it was too good to be only staying for one night 😊 It's in a narrow alley, so do your best to find it!
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KL.0🔅
Triple Room
Stayed in May 2025
Traveling with friends
5 review
7.7/10
Good
Posted on Jun 17, 2025
It's OK. The island is not big and the location is convenient. The rooms are very close and the sound insulation is not very good. The sound of turning keys next door is very loud in the morning and at night.
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Shanchahuayubaluokezhenzhu🦋
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Mar 2025
Solo traveler
3 review
3.5/10
Posted on Apr 21, 2025
It's outrageous. I have to walk a long way by myself, and then stay for more than 20 minutes. I have a lot of luggage. The service staff's attitude is okay, but I don't think this hotel is worth the price. The hair dryer in my room is also broken. If you pay this price, you can find better hotels. I have to walk more than 20 minutes with a lot of luggage in the middle of the night. And the service staff on the sixth floor also feels a bit weird.
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Guest User
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Aug 2024
Business traveler
1 review
7.0/10
Posted on Sep 7, 2024
Venice is a city with high accommodation costs, but this hotel is relatively reasonable and the rooms are spacious and clean.
The toilets and showers are shared, but this hotel is recommended for those who don't mind that.
The bathroom has shampoo and soap, but no toothbrushes.
It is within walking distance of Santa Lucia Station, and the canal is nearby, so it is easy to catch the water bus.
It says that there is a separate building 800 meters away, but it is actually inside the main hotel.
Also, breakfast is listed as 10€, but the price has increased to 15€, and tourists are charged an additional 2€, so it is effectively 17€.
The breakfast is very simple, so 10€ would have been reasonable, but 17€ seemed a bit expensive.
There is a nice supermarket near the hotel, so it is fun to buy food there.
Overall, this hotel is recommended for those looking for a simple stay.
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6/8
Wellington
Double Room With Shared Bathroom - Separate Building 800meters From The Main Hotel Ariel Silva
Stayed in Jan 2024
Couple
6 review
7.5/10
Posted on Feb 18, 2024
My experience with the hotel overall was good. The room is well located, in the heart of Venice. The blanket that covered the bed bothered me a little, as it seemed very old to me.
I had a problem with the guest who was in another room because as the bathroom was shared, when I went to take a shower at 11pm the guest in the other room complained that we were taking a shower late and asked us to take a shower earlier.