Guest User
October 14, 2024
Beautiful hotel! We arrived via water taxi on Grand Canal and were warmly welcomed by the staff. Wonderful restaurant & bar area. Rooms were spacious and extremely clean, we stayed in a family suite (2 rooms) and enjoyed being in a quiet location but still easy access to walk to all the sites. Staff was extremely helpful - especially when we thought we had a late checkout, we left to explore and our bags were basically packed but in our rooms, they kindly moved our bags and put all our valuables in a safe place, I was extremely impressed with how professional they were and also very kind to our young kids. Thank you!!!