Urumqi People's Square Xinda Hyde Hotel (CCmall Times Square) Reviews

Response from Property: 尊敬的賓客您好，非常開心收到您的好評！您提到的交通優勢、游泳池體驗和31樓的美景，都是酒店用心打造的亮點，能讓您擁有愉快的入住體驗，是我們最大的心願，“入住體驗非常愉快”的反饋是我們的動力，我們會繼續保持品質，期待您再次前來解鎖更多美好，祝您生活愉快！

Response from Property: Dear guest, thank you very much for your appreciation of the Urumqi Xinda Hyde Hotel's location, as well as your praise and strong recommendation for its front desk service! We are truly delighted to hear that you were pleased with the warm service and the room with the excellent view reserved for you. Your appreciation for this thoughtful gesture is a great encouragement to us. We will pass on your praise to our colleague, who will be greatly encouraged by this and the team. We look forward to your return to enjoy this excellent location and comfortable service. We wish you a happy stay!

Response from Property: Dear Guest, Thank you for your review! We have always sought to treat our guests with their feelings and their service, and welcome you back. Have a wonderful life and a good mood every day!

Response from Property: 尊敬的賓客您好，非常感謝您對烏魯木齊信達海德酒店的5分好評和支持。得知您對前台王經理的服務體驗非常滿意，我們感到非常榮幸，我們真誠期待您的下次光臨，祝您生活愉快！

Response from Property: Your affirmation is as dazzling as gold carvings and jade. We treasure your praise and remember every word in our hearts. Your words of affirmation make our persistence meaningful! I wish you a safe journey! (ૢ˃ꌂ˂⁎) Looking forward to your next visit!

Response from Property: 尊敬的賓客您好，非常感謝您寶貴的5分點評，很高興看到您對烏魯木齊信達海德酒店的喜愛，並給予如此高的評價，您的認可是我們酒店全體員工進步的動力，真誠期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guests, it is our responsibility to say sorry for not satisfying you. Our store staff have undergone strict service training. If this happens, we will never tolerate it, and we have also criticized and educated the front desk staff. I hope you will give our hotel a chance to change, and will continue to strengthen the service consciousness of hotel staff in the future. Thank you for staying in our hotel and wish you a pleasant journey!

Response from Property: Thank you for your feedback. We will carefully consider improving it and welcome you to stay next time.

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear guest, thank you very much for your recognition and detailed review of our hotel! We are sincerely pleased to hear that you mentioned that the hotel's location made your trip convenient and that the surrounding food was also very satisfying. We especially appreciate your appreciation for Aiman at the front desk. We will also pass on your appreciation and praise to her. Upgrading your suite and ensuring you feel quiet and safe is our greatest joy. We also commend you for your kind words to the two members of the housekeeping team. Their dedicated service reassures you and is a great encouragement to us. Regarding the Xinjiang specialty breakfast dishes, we have carefully noted your suggestions and will provide feedback to the catering department for adjustments and enrichment, striving to provide you with a more authentic experience next time. Thank you again for your recognition. Our high occupancy rate is inseparable from the support of guests like you. We look forward to welcoming you back soon!

Response from Property: Dear guest, thank you very much for choosing to stay at the Xinda Hyde Hotel Urumqi and for taking the time to share your valuable feedback! We apologize that your stay was less than perfect. Regarding your mention of outdated facilities, we take this matter very seriously and have included an upgrade and renovation plan this year, striving to provide guests with a more comfortable and modern stay. We also thank you very much for your appreciation of our front desk service. Your suggestions are a key area of improvement for us. We sincerely hope to welcome you again in the future with a brand new look and offer even better quality services to make up for this regret. We look forward to welcoming you again!

Response from Property: Dear guests, hello! Thank you for choosing Urumqi Xinda Haide Hotel and for your recognition and praise for us. The free upgraded sky view room can see the majestic Bogda Peak. Through your meticulous description, I can feel the full happiness of this trip. Your satisfaction has given us great motivation. We will not forget our original intention and work harder to create super five-star standard services. We sincerely look forward to you and your family to come to Xinda Haide again to continue to experience our home-like service. I wish you a happy life!

Response from Property: Dear guests! Thank you for choosing Urumqi Xinda Haide Hotel and the recognition and praise from the front desk supervisor Nur. Through your meticulous description, I can feel the full happiness of this trip. Your satisfaction has given us great motivation. We will not forget our original intention and work harder to create super five-star standard services. We sincerely look forward to you and your family coming to Xinda Haide again. I wish you a happy life!

Response from Property: Dear guest, thank you very much for taking the time to write such a good review for us. We will definitely continue to maintain and carry forward the upgraded suites, the unique and beautiful scenery outside the window, and the service of Aiman ​​and Jiang Haoyang at the front desk. Your support is our driving force for progress. We will continue to improve ourselves and hope to bring you a better experience next time. We look forward to your visit again and wish you a happy life!