Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)

Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station) Reviews

Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)

No.330 Heping South Road, Tianshan District, Urumqi, Xinjiang, ChinaSee Hotel Details
Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)
Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)
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Guest Reviews

9.1/10
Good
5888 review
Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(5888)
Positive reviews(5736)
Reviews with photos/video(1933)
Great location(1136)
Friendly front desk staff(359)
Easy to get around(346)
Convenient for shopping(230)
Many amenities(180)
Would stay again(116)
Many dining options(70)
Nice toiletries(40)
Negative reviews(152)
Guest User
Elegant Cozy Family Room (Smart Control + Air Humidifier)
Stayed in Mar 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Apr 28, 2025
the hotel stay was very good. very clean room. receptionist was really good. sorrondings were full of shops and nearby was international market bazaar.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Mar 2025
Solo travelers
30 review
10.0/10
Outstanding
Posted on Apr 16, 2025
A very nice, calm, spacy and comfortable room in a very good location close to Grand Bazaar. Very good public communication to some of the city's major attractions. Highly recommended!
Response from Property: 喜歡，您就再來，我們的温柔相待細水長流，期待與您再次相遇！
Guest User
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Feb 2025
Solo travelers
1 review
9.0/10
Great
Posted on Mar 17, 2025
There was no issues at check-in although staff wasn't able to speak English. The hotel location is really good and metro station is also very close to it. A lot of restaurants and market downstairs. Apart from that, room was very neat and clean. Toilet was very clean as well. The only issue I had was all the rooms are smoking permitted, so bed sheets and pillows do smell of cigarettes which is quite unsettling. I hope the hotel can do something about it. My rest of the stay was very pleasant and I would definitely book this place the next time I visit.
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Guest User
Elegant Light Luxury Double Bed Room (Smart Control + Air Humidifier + Blackout Curtains)
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Fantastic Stay – Highly Recommended! Our stay at Grand View Hotel was excellent from start to finish. The staff was friendly and welcoming, making check-in quick and easy. We were given a lovely room with a great view, which was clean, comfortable, and well-equipped. The bed was very comfortable, ensuring a good night’s sleep. The bathroom was modern and spotless, with high-quality toiletries and a spacious shower. The hotel’s location was ideal—close to the main attractions but still quiet enough to relax. Overall, everything was well-organized, and we had a really enjoyable stay. We would definitely come back and highly recommend this hotel!
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
jake68
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Dec 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jan 10, 2025
Really nice hotel with friendly and helpful staff. I arrived early but they let me check in without any issue - I would definitely recommend!
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. It is an honor for our service to receive such a high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our customers! Looking forward to your next visit!
Mu Hong
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 22, 2025
The staff went out of her way to check for us the departure terminal due to recent change of the airport. I was really touched with her excellent service. Keep it up.
Response from Property: 旅途路上，總有不期而遇的温暖，在這裏，滿意衹是期待，感動與驚喜才是一直追求的方向。感謝親的點評，我們希望一直與您同行相伴！
Guest User
Elegant Deluxe Movie Viewing Twin Room (Smart Guest Control + Large Screen TV + Air Humidifier)
Stayed in Apr 2025
Family
23 review
10.0/10
Outstanding
Posted on May 20, 2025
Excellent value for money hotel in a great location. Room was spacious and clean. Beds were extremely comfortable. Would stay again.
Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。
SeriLithi
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Oct 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Nov 4, 2024
Great services and good location. English communication is good. Free bottled water. Clean and tidy. 😀😀😀
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. It is an honor for our service to receive such a high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our customers! Looking forward to your next visit!
Sandra Ramírez Muñoz
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Mar 2025
Couples
7 review
10.0/10
Outstanding
Posted on May 2, 2025
Central and very clean.  We’re more used to at least a simple smile from from desk people, but we do understand that their culture is different.
Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。
Abdukodir Sattorov
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Sep 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Oct 24, 2024
Hotel is located in the best area. All facilities are clean. Staff are very welcoming and supportive. Great place to stay.
6/7
Response from Property: Thank you for your thoughtful feedback. We firmly believe that with dedication, we can do well and pursue ultimate service. We are willing to share the joy of growth with you on the road, bringing you more surprises and emotions. Welcome to come home often!
SOW HAN
Elegant Cozy Family Room (Smart Control + Air Humidifier)
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Oct 7, 2024
Room is spacious and new. Voice controlled AI for lightings, blinds and TV. The air humidifier is such a bonus! Lots of street food available just steps away - fruits, naans, xinjiang cuisine, mutton skewers, oily rice, etc. Most importantly, it's just a short walk to the Grand Bazaar!
Response from Property: Dear guest, hello. Thank you very much for your support of the hotel. We are still a little disappointed that we did not receive a full 5-point rating from you. Perhaps there are still areas where the hotel did not do well. We hope that you can point out our shortcomings when you come next time. We will strive to do better and provide attentive service, so that every guest who comes to the hotel can feel the warmth of home. We hope our service can bring you more surprises and emotions. Looking forward to your next visit!
Anonymous User
Elegant Light Luxury Double Bed Room (Smart Control + Air Humidifier + Blackout Curtains)
Stayed in Sep 2024
Solo travelers
4 review
7.0/10
Posted on Oct 27, 2024
Hotel is located in Uyghur minorities area close to the International Grand Bazaar
Response from Property: Sorry for the bad experience you had. It must be due to our poor care. The leadership attaches great importance to this and will immediately hold a meeting to inspect the hygiene and service issues. You can take a look at the recent reviews, there have been no customers reporting similar issues. We look forward to your contact to help us further improve and provide better service to our customers.
Guest User
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 11, 2025
The room is beautiful and very comfortable (including western toilets), and they’ve thought of every need. It is within a short walking distance to the Grand Bazaar(and its train station) and great street food. 15 minute taxi from the long-distance train station.
Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。
Alan522
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Oct 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Xin jiang is a nice place and beatiful
6/12
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。
Tan Ce
Elegant Sleep Well Twin Room (Smart Guest Control + Air Humidifier + Blackout Curtains)
Stayed in Aug 2024
Travel with friends
2 review
8.0/10
Very Good
Posted on Oct 4, 2024
THIS GRAND BAZZAR IS WALKING DISTANCE FROM HOTEL, VERY CONVENIENCE, SHOPPING & LOOKING FOR FOOD NO PROBLEM, THE FRONT DESK STAFF VERY HELPFUL.
Response from Property: 親愛的客官您好，非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！