Elong Anjoy Hotel (Urumqi High-speed Railway Station)

Elong Anjoy Hotel (Urumqi High-speed Railway Station) Reviews

Elong Anjoy Hotel (Urumqi High-speed Railway Station)

Shop 299, 1st Floor, Building 10, Phase II, Hengda Metropolis Plaza, No. 300, North Third Road of High-speed Railway, Saybag District, Urumqi, Xinjiang, ChinaSee Hotel Details
Elong Anjoy Hotel (Urumqi High-speed Railway Station)
Elong Anjoy Hotel (Urumqi High-speed Railway Station)Elong Anjoy Hotel (Urumqi High-speed Railway Station)Elong Anjoy Hotel (Urumqi High-speed Railway Station)
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Guest Reviews

9.4/10
Outstanding
385 review
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(385)
Positive reviews(379)
Reviews with photos/video(180)
Friendly front desk staff(80)
Easy to get around(44)
Delicious breakfast(38)
Close to train station(38)
Large rooms(22)
Convenient parking(12)
Comfortable bed(6)
Tasty coffee(5)
Negative reviews(6)
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Couple
6 review
7.5/10
Posted on Sep 20, 2025
Good value for a few days stay, close to North Rail Station and Bus station.
Response from Property: 【★新店開業】【★貼心服務】親愛的住客,您的信任是藝龍安悦酒店最大的欣慰,希望這個温馨的小家能給您帶來一份驚喜與快樂!
M316955****
Special Queen Room
Stayed in Sep 2025
Couple
3 review
4.0/10
Posted on Oct 24, 2025
The entire hotel building is still under renovation, including the elevator. Setting aside the small size of the room, which might be due to the room type, I can't understand why the bathroom doesn't have a separate wet and dry area. The door isn't fully enclosed, so shower mist drifts into the room. There's noticeable hair on the right nightstand, and what I find most unacceptable is the single power outlet. I called the front desk to request a charging socket, but they didn't provide one. That's the standard. Do I need to charge my phone, power bank, camera, and computer individually? That's outrageous. Overall, it's a 2-diamond rating, not even a 3-diamond.
Original TextTranslated by Google
Response from Property: Dear customer, we're truly sorry you had a bad experience. We apologize for the poor hygiene and hope to have the opportunity to compensate you! The room area we indicated is the actual usable area of ​​15m². The bathroom door cannot be closed. If you shower for a long time without coming out, you may suffer from lack of oxygen and breathing difficulties! The pictures on our platform also show that the sink, toilet and shower are separate. Maybe you didn't see it carefully! During check-in, our front desk will also inform you again that this room type is relatively small and has small windows. 😊 After we remind you again, you can freely choose to upgrade for free (if rooms are available) or cancel your order! We are well aware that the space is limited and we can't provide the same standard of amenities as other room types, so we have chosen this room type as our most cost-effective room type. The 2-diamond room you mentioned may be cheaper than a 2-diamond hotel! Welcome to visit again if you have the chance. If rooms are available, we will give you a free upgrade!
_WeChat271371****
Deluxe 2-bed Room
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 13, 2025
The room is clean and hygienic, the hotel environment is very nice and beautiful, the transportation is convenient and the facilities are complete. I am very satisfied. The front desk service is very good. The room type is upgraded and breakfast is provided. The service is warm, hospitable and beautiful.
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Quality Service★] [★Late Check-Out★] Dear guests, we are delighted to see your satisfactory comments about the room cleanliness, hotel environment, transportation facilities, and front desk service! Your recognition is our greatest motivation. We will continue to provide excellent service and look forward to your visit again. We wish you a safe journey!
Anonymous User
Deluxe Queen Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 12, 2025
It's a newly built hotel with complete facilities and no formaldehyde smell. The front desk staff were very friendly and helpful. I upgraded my room for free. The front desk is staffed 24 hours a day and they responded to any questions I had. I'm very grateful. The hotel is also very clean. It's just over 20 minutes away by taxi from the airport, making it very convenient to get around.
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Quality Service★] [★Late Check-Out★] Your sweet praise flows through my heart like a stream of cool spring water. Joy surges into my heart, and my heart seems to ripple in spring water. My heart is so happy that it can hardly contain the honey-like joy. Thank you for your recognition and support of Elong Anyue Hotel. Thank you again for your trust. Thank you! I wish you a happy life and happiness for your family.
118602****
Deluxe 2-bed Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 11, 2025
The room is clean, comfortable and spacious. The experience is very good. The breakfast is rich and delicious. It is newly opened and the front desk service is very good.
Original TextTranslated by Google
Response from Property: ★Intimate Service★】【★Quality Service★】【★Late Check-Out★】We're so happy to have brought you such a great stay! The spacious lobby, complete facilities, and comfortable bedding are all our thoughts for our guests. The front desk staff will be very happy to see your compliments. We look forward to seeing you again!
M416269****
Deluxe Queen Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 29, 2025
As soon as I entered the hotel, the front desk was very welcoming and helped with my luggage. Everything was arranged very well. There were three or four elevators on one floor, which was very convenient and not noisy at all. The upper floors were very quiet. The house facilities were complete. I didn't take any pictures, so I used other pictures I took in Urumqi as a substitute.
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Smart Laundry★] [★Late Check-Out★] Dear guest, thank you very much for sharing your pleasant stay! We are so happy to see that you appreciated the warm service of our front desk staff, the convenient elevator facilities, and the quiet and well-equipped facilities in our high-rise room. Even the photos you captured of Urumqi show your dedication to your trip. We look forward to providing you with a perfect stay again in the future, and we look forward to your return with photos of your room!
M543172****
2-bed Room With Audio-visual Equipments
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 30, 2025
Overall it's pretty good, the sanitation is very clean. What I value most about the hotel is the sanitation and living environment. I am quite satisfied with it and hope it will continue to maintain
Original TextTranslated by Google
Response from Property: [★Free Parking★] [★Buffet Breakfast★] [★Free Laundry★] [★Conference Room★] Dear guest, your positive comments about our clean and hygienic environment are truly inspiring to our entire staff! Your thoughtful description of your stay truly resonated with us, and we are delighted to have provided you with a convenient and clean environment. We look forward to providing you with a comfortable stay again next time, and wish you a happy and successful stay!
Slinic
2-bed Room With Audio-visual Equipments
Stayed in Jul 2025
Business traveler
38 review
10/10
Outstanding
Posted on Aug 29, 2025
The hotel is perfectly located, close to the high-speed rail station and offering convenient transportation. There are a variety of restaurants nearby, catering to all tastes. Upon check-in, the front desk staff was friendly and efficient, and the warm tea they offered immediately soothed travel fatigue. The room was clean and tidy, decorated in a modern, light-luxury style. The Anya Blue hue paired with a flexible, wrap-around chandelier created a lush, atmospheric atmosphere that was perfect for photoshoots. The smart guest control system throughout the room was fantastic, allowing you to control the lights, TV, air conditioning, and even the smart toilet with just your voice, creating a truly high-tech experience. The bedding was comfortable, and the zero-pressure mattress provided a great night's sleep. The hotel also offers handmade tea sets and Phoenix Dancong tea. The smooth noodles paired with a custom roasted pepper sauce were a truly delightful touch. The gym and laundry facilities are fully equipped, and there was a souvenir upon departure—a truly wonderful touch!
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Quality Service★] [★Late Check-Out★] Dear guest, we are so happy to have such a wonderful stay! We are especially pleased that you enjoyed the ambiance of the Anyuelan room and the good sleep provided by the zero-pressure mattress. We are also very happy that the handmade Phoenix Dancong tea and custom roasted pepper noodles hit your liking. ~ The souvenirs are the little warmth we want to leave for our guests, and it is really heartwarming that you noticed! You are welcome to come back "home" for a short stay at any time. We are always here~
1390117****
Deluxe 2-bed Room
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 27, 2025
A brand new smart hotel with all the amenities, including a Xiaodu Xiaodu app that lets you do nothing, electric curtains, and an upgraded deluxe standard room with audio and video. On my last night in Xinjiang, I stayed up late to watch the US Open and cheer for Wang Meiren!
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Smart Laundry★] [★Nutritious Breakfast★] We're so pleased to see you enjoy our smart amenities and upgraded audio-visual room! Staying up late to cheer on your favorite sports is exciting enough, and it's our honor to help you finish your Xinjiang adventure with our convenient, hands-free service. Welcome back often!
M485167****
Queen Room
Stayed in Jul 2025
Business traveler
6 review
1.0/10
Posted on Sep 5, 2025
The breakfast variety at this four-diamond hotel is very limited. It feels like it opened before the renovations were completed. There was construction outside at 6 a.m. which was very noisy. The front desk service was okay, but not very good at all!
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Response from Property: Dear customer, first of all, we're truly sorry for giving you such a bad experience! Xiaoyue's restaurant started its soft opening in July, and we're truly grateful to receive such valuable feedback. The reason we offered breakfast coupons early on was to listen to your feedback and continuously improve, thereby earning your approval, leaving a positive impression, and building a strong reputation for our restaurant. After receiving your feedback, we reported it to the store manager, who has come up with a plan for improvement. Tomorrow, we'll update our menu and expand our offerings! We'll continue to work hard, constantly improve, and constantly strive for perfection. Trust us, we truly treat every customer with our heart!
E2053****
Deluxe 2-bed Room
Stayed in Jul 2025
Family
54 review
10/10
Outstanding
Posted on Aug 28, 2025
The hotel is newly renovated and the bedding is quite comfortable. The breakfast needs to be improved. The elevator is crowded and the waiting time is long. The parking space at the hotel entrance is not clear. Overall, the stay is ok.
Original TextTranslated by Google
Response from Property: [★Attentive Service★] [★Quality Service★] [★Late Check-Out★] Dear guest, thank you very much for taking the time to share your stay experience! We are delighted that the newly renovated bedding provided a comfortable sleep. We also sincerely welcome your valuable suggestions regarding breakfast, elevators, and parking. We will be optimizing the breakfast menu and flavors, improving elevator efficiency, and adding parking signage at the entrance. We look forward to seeing our progress during your next stay. We wish you a pleasant stay!
Qizhuoshaozhufei
Deluxe 2-bed Room
Stayed in Jul 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on Aug 27, 2025
Although it is a newly renovated hotel, there is no strange smell from the decoration. The hotel facilities are very complete, the whole house is smart and very convenient, the mattress is very comfortable, and it is soft and hard to sleep on. The room is clean and tidy, the environment is very good, and the service attitude of the beautiful lady at the front desk is proactive and great! There are many types of breakfast, and the cost performance is very high. This is a hotel worth recommending.
Original TextTranslated by Google
Response from Property: [★Intimate Service★] [★Smart Guest Control★] [★Delicious Breakfast★] Dear Guests: Hello! We are delighted to provide you with an odor-free, comfortable environment, convenient smart facilities, and attentive service. If you have any follow-up needs, please feel free to contact us. We look forward to serving you again!
Anonymous User
Deluxe Queen Room
Stayed in Jul 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel is a great value for money. The rooms are spacious, bright, and well-equipped. The entire house is smart and clean. The front desk service is excellent and welcoming. The breakfast is also excellent, with a halal buffet. There is free parking, and getting around is very convenient and taxis are fast. The location is excellent, just 800 meters from the high-speed rail station, a short walk away. The surrounding environment is also very good, and there is a wake-up call service. Overall, the service is very attentive and I highly recommend it!
Original TextTranslated by Google
Response from Property: [★Near High-Speed ​​Railway★] [★Smart Guest Control★] [★Free Parking★] Thank you for your thoughtful and thoughtful review! You appreciated our cost-effective, spacious, brightly lit smart rooms, the warm front desk service, the delicious halal breakfast, and the free parking. You also mentioned the excellent location (800 meters from the high-speed railway station) and the thoughtful wake-up call service. We are deeply touched. It is our goal to provide you with meticulous service. We look forward to welcoming you back and continuing to provide you with a quality experience!
Tangtangzii
Deluxe Queen Room
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 24, 2025
The hotel lobby was pleasantly fragrant upon entering, and the tables were decorated with beautiful lilies. The coffee machine ground fresh beans, and the mattress was comfortable. The convenience of using Xiaodu to control the lights was a boon for a lazy person like me. The laundry room was brand new, and I was relieved. The staff were incredibly helpful and responsive, even helping with luggage. It was a very comfortable experience. I'll definitely stay here again next time I visit!
Original TextTranslated by Google
Response from Property: ★Smart Xiaodu★】【★Free Parking★】【★Newly Opened★】: Thank you so much for sharing your stay experience! We're so happy to see you loved the lobby's fragrance, fresh lilies, and freshly ground coffee—these are exactly the warm first impressions we aim to create for our guests. Knowing that Xiaodu's intelligent control and comfortable mattress are perfect for you, and knowing the brand-new laundry room is a relief, is incredibly rewarding! The attentive service team (whether helping with luggage or responding to any requests) made you feel comfortable and at ease, and it's the greatest testament to us. We've already taken note of your appreciation, and we'll definitely continue these pleasant experiences next time you visit. We look forward to welcoming you back in a good mood!
M430563****
Deluxe 2-bed Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 24, 2025
The hotel staff was very welcoming. The owner even made room for us in the parking lot since we arrived late. The elevators are conveniently located just up the stairs from the lobby. Breakfast was healthy and delicious, and the kids loved the braised noodles. The room was large and spacious. The only downside was that the elevator hall still had some decorative panels removed.
Original TextTranslated by Google
Response from Property: ★Smart Xiaodu★】【★Free Parking★】【★Newly Opened★】: Thank you so much for sharing your detailed stay experience! We're truly delighted to see your appreciation for our front desk service, the owner's thoughtful gesture of helping with parking coordination, and your compliments on the convenient lobby, delicious breakfast (especially the braised noodles, which the kids loved), and spacious rooms. These are all areas we strive to improve. Regarding the elevator lobby renovation you mentioned, we're indeed following up on the finishing touches and are currently accelerating the process to complete the cleanup as soon as possible so that subsequent guests' stays are not affected.