Guest User
January 9, 2025
Our stay was beautiful, everything seemed to be going perfectly until we encountered a few upsetting incidents with our tent. We requested permission from the same girl who checked us in her name was Abi, if I remember correctly to have our wood burning fireplace lit. However, when we asked for this service, we were met with a myriad of obstacles. First, they cited safety concerns, then added more and more conditions, explaining that it could only be lit until 9 PM. In short, it was an uphill battle just to make this simple request.On another note, we asked reception for assistance in delivering our ordered meals to our tent. To our dismay, it took an astonishing 1 hour and 20 minutes for them to bring us the food.If that wasn’t enough, we found hair in the bathroom of our tent, which was absolutely unacceptable. We immediately requested assistance, but shockingly, no one ever responded.Honestly, it’s heartbreaking that such a beautiful place is overshadowed by so many flaws that desperately need attention.