Hilton Tokyo Bay

Hilton Tokyo Bay Reviews

Hilton Tokyo Bay

Maihama 1-8, Urayasu City, Chiba Prefecture, 279-0031, JapanView Hotel Details
Hilton Tokyo Bay
Hilton Tokyo BayHilton Tokyo BayHilton Tokyo Bay
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Hilton Tokyo Bay Guest Reviews

4.6/5
Great
727 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(727)
Positive reviews(707)
Reviews with photos/video(238)
Large rooms(101)
Nice sea view(93)
Offers pick-up/drop-offs(70)
Convenient for shopping(51)
Perfect for kids(48)
Delicious buffet(18)
Close to airport(17)
Has rooms for families(8)
Negative reviews(20)
Joyce
Deluxe Twin Room With Ocean View
Stayed in Nov 2024
Family
24 review
4.0/5
Very Good
Posted on Dec 20, 2024
Pros: Longest shuttle bus timings. Good buffet spread. Super huge bedroom with Mount Fuji view. Had 2 big adult beds and 2 small kids bed all done up for us. Laundromat, Lawson & gift shop all in the hotel made it super convenient. Everyday our room was made up very nicely and items left on the table were untouched. Staff was honest and friendly. Hilton guest members will get free dessert during the breakfast buffet. Not the most convenient hotel to Disneyland but still bearable. Cons: Worst Crabtree & Evelyn shower soap and shampoo ever. After using it, gave us a bad rash. Had to use my own shampoo and bath soap instead. At peak hour timing when returning from Disneyland, the bus took very very long to arrive after many other hotel buses had arrived a few rounds.
Response from Property: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious bedroom with a stunning view of Mount Fuji, as well as the convenience of our amenities like the laundromat, Lawson, and gift shop. It's great to know that our staff made a positive impression with their honesty and friendliness, and that you appreciated the special treat for Hilton guests during breakfast.We sincerely apologize for the inconvenience you experienced with the shower products. Your comfort is our priority, and we will certainly look into this matter to ensure a better experience for our guests in the future.Thank you once again for your valuable insights. We hope to welcome you back for another stay!
Shi Hui
Happy Magic Room With Ocean View
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Room was huge, with ample space to open up our luggages. Close proximity to Disneyland/Disneysea, most convenient if you need to go there early to queue. There is also Lawson within the hotel.
Response from Property: Thank you for your wonderful review!We're thrilled to hear that you enjoyed the spaciousness of your room and found it convenient for your visit to Disneyland and Disney-sea. It's great to know that our location and the convenience of having a Lawson store within the hotel added to your experience. We hope to welcome you back for another magical stay in the future!
Guest User
Celebrio Twin Room With Park View
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Fantastic atmosphere,convenient to go Disneyland .
6/9
Response from Property: Thank you for your wonderful review!We're thrilled to hear that you enjoyed the fantastic atmosphere of our hotel. It's great to know that our convenient location made your visit to Disneyland even more enjoyable. We hope to welcome you back to Hilton Tokyo Bay for another memorable stay soon!
Anonymous User
Family Happy Magic Room With Ocean View
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very good spacious hotel with shuttle bus to take Disney metro and conveniently located.
Response from Property: Thank you for staying with us and sharing your experience.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!The team and I look forward to welcoming you back for another memorable stay at Hilton Tokyo Bay.
Zhuang Wei
Happy Magic Room with Park View
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 22, 2024
Kida friendly, half the price than Disney Resort and located 5 mins away from Disney Resort Monorail
Response from Property: Thank you for your wonderful review!We're thrilled to hear that you found our hotel to be family-friendly and a great value compared to the Disney Resort. Our proximity to the Disney Resort Monorail is indeed a fantastic perk for our guests, making it easy to enjoy all the magic.We hope to welcome you back for another memorable stay soon!
Bersales
Hilton King Room with Ocean View
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on Jun 12, 2024
If you have plan going to DisneyLand and DisneySea this hotel is a great choice they provide free shuttle bus vice versa to DL and DS… it comes on breakfast buffet the choices is good although same food choices for 3days straight😊 the room is good we stay on 8 floor facing sea view with king size and 1 single bed more than enough for 1 family of 3 human being😅the hotel guys they have up to 11F with indoor swimming pool and gym and many more😊 they have Lawson inside too. For the shuttle bus guys going to DL they just drop you in Maihama Station and 5 minutes walk to DL. For the DS they will drop you in Bayside Station and you need to buy a monorail ticket to DS😊 good luck on your trip hope this review will help you😊 be safe
Response from Property: Thank you for staying with us and sharing your experience.We are truly delighted to learn that you had enjoyed your stay, and appreciate you took the time to write about your experience in detail.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
Guest User
Executive Select Ocean
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Apr 1, 2024
My family and I liked to stay in this hotel. The personel is polite and rooms are clean. They have different foods to choose from . Perfect place to stay with kids. also you can see Fudzi if the weather is clean.
Response from Property: Thank you for staying with us and sharing your experience.We enjoyed reading all of the positive comments you have provided and we are so delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future.
Guest User
Executive King Room Park
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Aug 20, 2024
The place and room is good . The only thing that have to be improved is why guest reserved executive room have to wait with check in queue with other but not in Hilton club one .
Response from Property: Thank you for staying with us and sharing your experience.Please accept my sincere apologies for the inconvenience you experienced upon arrival.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Huici Sarah
Hilton Twin Room with Park View
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Great hotel close to Disneyland/Sea. Lots of facilities available, parking, laundry, etc. Convenience stores in the hotel and free shuttle to/from Maihama station.
Response from Property: Thank you for staying with us and sharing your experience.We are truly delighted to learn that you had enjoyed your stay, and appreciate you took the time to write about your experience in detail.The team and I look forward to welcoming you back for another memorable stay at Hilton Tokyo Bay.
Tarryn Sa
Hilton Twin Room with Park View
Stayed in Dec 2023
Couples
10 review
4.7/5
Amazing
Posted on Feb 2, 2024
Very big room for Japan standards. Very close to Disneyland (just 1 stop on the train, hotel very close to metro station) which is great if you’re spending a lot of time at Disney. A little far from downtown though (40-60 minutes by metro). The hotel was very clean and beautiful and the service was amazing, breakfast buffet was very good.
Response from Property: Thank you for staying with us and sharing your experience.We are so pleased you enjoyed the room, restaurants and the service from our staff.We sincerely hope you will once again consider us for your next visit, and wish you a great day ahead.
Anonymous User
Family Happy Magic Room with Park View
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 11, 2024
Excellent location close to Disney bayside station, easy to access to Disneyland. Room is clean and Cosy, many amenities for kids, suitable for family stay.
Response from Property: Thank you for staying with us and sharing your experience.We are excited to hear that you were satisfied with many of the services and facilities of the hotel. We are always available to assist you at any time.We hope to have the pleasure of welcoming you back again in the future.
Tam H
Family Happy Magic Room with Park View
Stayed in Jun 2024
Family
12 review
4.2/5
Very Good
Posted on Jul 21, 2024
The location and facilities are excellent, great for family with kids. This was the second time we stayed in this hotel. However, the reception staff was not as friendly as before.
Response from Property: Welcome back! Thank you for your stay with us, and taking the time to share your experience on Trip.com.It is unfortunate that we did not meet your expectations, nor did we live up to the high standards of service for which we are known for. We will share your valuable comment with all the departments concerned to improve our product and service.We hope you will give us the opportunity to impress you on your next visit. Looking forward to welcoming you back to Hilton Tokyo Bay.
Guest User
Hilton Twin Room with Park View
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Staff were so friendly and helpful. Rooms clean and spacious. Close to theme parks. Would highly recommend.
Response from Property: Thank you for staying with us at Hilton Tokyo Bay during this festive season.We are truly honored to learn you have enjoyed our facilities, services and the location. It is always a pleasure to receive such warm comments like yours, as it what makes our team motivated.We hope that you will consider us again for your next visit to Tokyo and Tokyo Disney Resort, and wish you a good day ahead.
Guest User
Family Happy Magic Room With Ocean View
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Good location to go Disneyland . Kids Friendly hotel with nice breakfast
Response from Property: Thank you for staying at Hilton Tokyo Bay and writing us valuable feedback.We enjoyed reading all of the positive comments you have provided and we are so delighted to hear that you enjoyed your stay with us.We greatly look forward to welcoming you back again soon.
Po Sze
Hilton Twin Room with Ocean View
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jul 14, 2024
Location is excellent, just besides Both Disney Sea and Tokyo Disneyland. 2 Lawsons inside the hotel and cake /pizza shop, easy to get what you want ! Nice ocean view and watch sunset, will definitely come again and recommend to friends !
Response from Property: Thank you for choosing us for your very special occasion and taking time to give us your feedback about our hotel posted on Trip.com.We are excited to hear that you were satisfied with many of the services and facilities of the hotel. We are always available to assist you at any time.We hope to have the opportunity to serve you again on your next trip to Tokyo.