Maihama 1-8, Urayasu City, Chiba Prefecture, 279-0031, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
1026 review
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Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(1026)
Positive reviews(1000)
Reviews with photos/video(337)
Large rooms(152)
Nice sea view(131)
Perfect for kids(101)
Offers pick-up/drop-offs(99)
Convenient for shopping(74)
Close to airport(25)
Has facilities for children(21)
Delicious buffet(20)
Negative reviews(26)
CeciliaYip
Hilton Twin Room with Ocean View
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 31, 2025
Wonderful hotel with nice location and good service. There's Lawson at 1F so u don't need to worry about food when u back from Disney.
Guest User
Deluxe King Room With Park View
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 3, 2025
Close to Disneyland/ Disneysea and they have shuttle to Disney and station. Very convenient location. Easy to send luggage too. Room is clean and very comfortable for family.
Response from Property: Just wanted to thank you for your recent stay here at Hilton Tokyo Bay! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
Guest User
Family Happy Magic Room with Park View
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on Jun 1, 2025
Tokyo Bay Hotel was clean, comfortable, and ideally located for visiting Tokyo Disneyland and DisneySea. The amenities were enjoyable, and the breakfast spread was lovely. The welcoming environment, along with the convenience of an on-site Lawson and a Disney store, made the stay even more enjoyable. A great choice for Disney travelers.
Response from Property: Thank you for staying with us at Hilton Tokyo Bay during this festive season.We are excited to hear that you were satisfied with many of the services and facilities of the hotel. We are always available to assist you at any time.We greatly look forward to welcoming you back again soon.
Anonymous User
Deluxe Twin Room With Park View
Stayed in Apr 2025
Couple
19 review
8.0/10
Very Good
Posted on May 17, 2025
Cleanliness: toilet has a pungent smell and we regretted not asking to change room because we checked in late at night and too tired to ask. It did not got better after room service.
Location: it was right opposite the train station but there is still free shuttle bus to send you there. Good for wet weather or when you have luggage. Was baited by other reviews that there is shuttle bus to Disneyland but there isn’t. Only free bus to nearest station and Baiharma station. You need to pay the train ticket to take resort line to Disneyland and Disneysea.
The park view isn’t ideal because you can’t really see Disneyland. Just the view of neighbouring hotels and a little bit of the parks. I believe ocean view is better.
Breakfast was decent, you can get original or chocolate pudding.
All staff are friendly and nice.
There is ice and cold water dispenser on every floor but no hot water. You can boil on your own in the room. The room is very spacious.
Response from Property: Many thanks for staying with us at Hilton Tokyo Bay and for sharing your experience on C-trip.First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our staff helpful and our facilities convenient.With this in mind, we hope you will consider staying with us again on future trips to Tokyo and look forward to welcoming you back to the hotel someday soon.
Guest User
Deluxe King Room With Park View
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 16, 2025
The hotel staff were a key stand out. Particularly the porters and Mr.Ishizaki. They were extremely accommodating and attentive. We also got a room with an amazing view.
Response from Property: Thank you for staying with us and sharing your experience. We are truly honored to learn you have enjoyed our facilities, services and view from the room. It is always a pleasure to receive such warm comments like yours, as it what makes our team motivated.The team and I look forward to welcoming you back for another memorable stay at Hilton Tokyo Bay.
AimeeC
Family Happy Magic Room With Ocean View
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 28, 2025
It was very near the Disney Resort and cleanliness is of standard. However the pay laundry service dryer was so awful. It does not work well meaning, you pay for 300 yen for 1 spin yet clothes are not drying. Took us 45-1 hr just to have 1 batch dried up. Time consuming and filter is a mess so dust is all over the laundry area.
Response from Property: Thank you for staying with us and sharing your experience.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!We apologize for not living up to your expectation. Your valuable feedback will be shared with our team, and we would like take this opportunity to review and improve our service standard to meet your expectations.We hope you will give us the opportunity to impress you on your next visit. Looking forward to welcoming you back to Hilton Tokyo Bay.
Guest User
Hilton Twin Room with Park View
Stayed in Jun 2025
Family
1 review
6.0/10
Posted on Jul 21, 2025
Its too expensive. Please be careful in booking this hotel because pool, parking etc are of expensive charge. You basically only pay the room when you book on this hotel. You will have extra charges when you use their facilities like the pool and parking :(
Response from Property: Thank you for sharing your feedback with us.We understand that the additional charges for amenities such as the pool and parking can be surprising. We strive to provide transparency in our pricing, and we appreciate your comments as they help us improve our communication.We hope you were still able to enjoy your stay, and we value your input as we continue to enhance our guest experience. Thank you again for your review, and we hope to welcome you back in the future.
tgtjoyce
Deluxe Twin Room With Ocean View
Stayed in Nov 2024
Family
27 review
8.0/10
Very Good
Posted on Dec 20, 2024
Pros: Longest shuttle bus timings. Good buffet spread. Super huge bedroom with Mount Fuji view. Had 2 big adult beds and 2 small kids bed all done up for us. Laundromat, Lawson & gift shop all in the hotel made it super convenient. Everyday our room was made up very nicely and items left on the table were untouched. Staff was honest and friendly. Hilton guest members will get free dessert during the breakfast buffet. Not the most convenient hotel to Disneyland but still bearable.
Cons: Worst Crabtree & Evelyn shower soap and shampoo ever. After using it, gave us a bad rash. Had to use my own shampoo and bath soap instead. At peak hour timing when returning from Disneyland, the bus took very very long to arrive after many other hotel buses had arrived a few rounds.
Response from Property: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious bedroom with a stunning view of Mount Fuji, as well as the convenience of our amenities like the laundromat, Lawson, and gift shop. It's great to know that our staff made a positive impression with their honesty and friendliness, and that you appreciated the special treat for Hilton guests during breakfast.We sincerely apologize for the inconvenience you experienced with the shower products. Your comfort is our priority, and we will certainly look into this matter to ensure a better experience for our guests in the future.Thank you once again for your valuable insights. We hope to welcome you back for another stay!
Ying En
Hilton Twin Room with Park View
Stayed in Apr 2025
Other
9 review
8.0/10
Very Good
Posted on May 18, 2025
Hotel was decent and had shuttle buses to Maihama station and Disney resort line which was very convenient. There are airport limousines to bother Narita and Haneda airport as well. However, breakfast queue was quite long so would recommend going earlier to queue.
Response from Property: We are honored that you chose the Hilton Tokyo Bay amongst the many hotels in Tokyo.We are very fortunate to be in such a great location - walking distance from everything you could possibly need & more.We hope to have the pleasure of welcoming you back again in the future.
Chenghao Tan
Deluxe Twin Room With Ocean View
Stayed in Apr 2025
Couple
8 review
8.0/10
Very Good
Posted on May 19, 2025
Though it's a bit far from the city center, it's close to Disneyland. Great value for money, spacious, with a sea view and very comfortable.
Response from Property: We are delighted you have chosen Hilton Tokyo Bay for the first time!We truly appreciate your taking the time to comment on our hotel, and are pleased to hear you enjoyed your stay. We hope you will consider us again for your next visit to Japan. Thank you again, and wish you a nice day ahead.
Shi Hui
Happy Magic Room With Ocean View
Stayed in Oct 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Dec 6, 2024
Room was huge, with ample space to open up our luggages. Close proximity to Disneyland/Disneysea, most convenient if you need to go there early to queue. There is also Lawson within the hotel.
Response from Property: Thank you for your wonderful review!We're thrilled to hear that you enjoyed the spaciousness of your room and found it convenient for your visit to Disneyland and Disney-sea. It's great to know that our location and the convenience of having a Lawson store within the hotel added to your experience. We hope to welcome you back for another magical stay in the future!
Charmaine
Family Happy Magic Room With Ocean View
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Apr 26, 2025
Rooms were clean and comfortable. LO enjoyed the bunk bed and mini interactive encounter (lit-up pretend key hole and mirror) in the room. Staffs were all very professional and hospitable. Breakfast experience would be better if the items were not repetitive. Arrived at the hotel using the airport shuttle straight to the hotel. It's a short walking distance to bayside station for the monorail to Disneyland and Disneysea if u missed the shuttle bus. There is shuttle bus straight to Maihama station for the JR trains too. It saves the hassle of having to switch from disney monorail to city train with luggage in tow. Didnt manage to use the amenities. Outdoor pool was close for the season, indoor pool charges a fee for use for non club members.
Response from Property: Thank you for taking the time to share your experience with us!We are delighted to hear that you found your room clean and comfortable, and that your little one enjoyed the bunk bed and interactive features. Our team strives to provide professional and hospitable service, and it’s wonderful to know that we met your expectations.We appreciate your feedback regarding the breakfast options. We are always looking for ways to improve our offerings, and your comments will be taken into consideration.It’s great to hear that you found our location convenient for accessing Disneyland and Disney-sea, as well as the shuttle services to Maihama station. We aim to make travel as easy as possible for our guests.We apologize for any inconvenience regarding the amenities. We hope you’ll have the opportunity to enjoy them on your next visit.Thank you once again for your valuable feedback. We look forward to welcoming you back in the future!
Guest User
Celebrio Twin Room With Park View
Stayed in Oct 2024
Family
17 review
10/10
Outstanding
Posted on Nov 28, 2024
Fantastic atmosphere,convenient to go Disneyland .
6/9
Response from Property: Thank you for your wonderful review!We're thrilled to hear that you enjoyed the fantastic atmosphere of our hotel. It's great to know that our convenient location made your visit to Disneyland even more enjoyable. We hope to welcome you back to Hilton Tokyo Bay for another memorable stay soon!
YING CHUNG IAN
Family Happy Magic Room With Ocean View
Stayed in Dec 2024
Family
4 review
8.0/10
Very Good
Posted on Feb 2, 2025
near airport and 5 min walk around from the station
clean and tidy room
not much space but good to stay
Response from Property: Thank you for your feedback!We're glad to hear that you found our location convenient, being close to the airport and just a short walk from the station. It's great to know that you appreciated the cleanliness and tidiness of your room. We strive to provide a comfortable stay, even in our compact spaces.We hope to welcome you back in the future!
Anonymous User
Family Happy Magic Room With Ocean View
Stayed in Jun 2024
Family
15 review
10/10
Outstanding
Posted on Oct 7, 2024
Very good spacious hotel with shuttle bus to take Disney metro and conveniently located.
Response from Property: Thank you for staying with us and sharing your experience.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!The team and I look forward to welcoming you back for another memorable stay at Hilton Tokyo Bay.