Bojon Hotel Ulaanbaatar - Soyolj Mall

The hotel is modern and situated in a mall. It’s in a walkable spot to good locations e.g. The State Department Store and Black Market. Everything was very clean, the room was spacious and it was comfortable. The woman on the reception desk was not particularly polite nor helpful - our keycard did not work immediately after checking in. The room was also very hot and the temperature could not be changed.

I would highly recommend this hotel, it is well located near the city centre and its staff are very friendly and helpful. They arranged a car to pick us up from the airport when we arrived and helped us check the time and location of the show we wanted to see. When we arrived they upgraded our room, which was beautiful, spacious and very clean.

Nice staff, but noisy if open window at night when train passing

The hotel has a great location. Using the UBcab app, a taxi costs about two or three US dollars to get to the city center. The hotel is located on the 11th to 13th floors, with a shopping mall and two floors of restaurants downstairs. However, most restaurants close around 7 PM, so you'll need to go to nearby restaurants. Although the room is right next to the train tracks, there's no noise from midnight until 6 or 7 AM. Trains don't run frequently outside of these hours, so I, who's sensitive to noise, didn't need the earplugs provided by the hotel. We booked a quad room, which was spacious and beautifully decorated. The two single beds were located in a dead corner of the room, and the comforter was too thick, so the air conditioning wasn't working properly, making it a bit warm! We saw two insects, which was a bit surprising! The air conditioner malfunctioned for two consecutive nights. On the first night, the staff arrived and contacted someone else, and it was back to normal after about ten minutes. On the second night, the air conditioner stopped working again (the screen didn't display the temperature), but it suddenly returned to normal after about ten minutes. I called the staff online, but it suddenly returned to normal. I hope the hotel addresses this issue! We rented for four days and three nights. The room was serviced on the second day, but not on the third. The young male receptionist at the front desk spoke good English and was very polite. He deserves our praise!

TV didnt work. Room was not clean at all smelling cigarette smoke. Honestly really disappointing experience.