Royal House Hotel 2

Royal House Hotel 2 Reviews

Royal House Hotel 2

Khasbaatar Street 22 th khoroo, Ulaanbaatar, 16067, MongoliaSee Hotel Details
Royal House Hotel 2
Royal House Hotel 2Royal House Hotel 2Royal House Hotel 2
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1 night

Guest Reviews

7.8/10
Good
42 review
Verified reviews
Location7.5
Amenities7.8
Service7.9
Cleanliness7.9
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All reviews(42)
Positive reviews(33)
Reviews with photos/video(18)
Friendly staff(9)
Negative reviews(6)
LaozhouMartin🌸
Standard Single Room
Stayed in Apr 2025
Solo traveler
33 review
8.0/10
Very Good
Posted on May 7, 2025
Good location, breakfast and dinner by Floor 2 restaurant are yummy. One dinner I was charged to room, when checking out, the hotel almost forgot to charge me. Luckily I was no cheating, paying him 26,500 local currency as the bill. Upload some pictures taken in grassland and downtown of Ulaanbaatar.
Dr Micky Wang
Standard Single Room
Stayed in Mar 2025
Business traveler
35 review
5.0/10
Posted on Apr 6, 2025
Average room. Old and slightly smelly. Terrible breakfast. The staff is really good though.
IBRAHIM✈️
Double Room
Stayed in Oct 2024
Solo traveler
56 review
8.0/10
Very Good
Posted on Nov 4, 2024
Nice rooms good city view sunlight nice staffs very friendly & helpful location is great near too much restaurants and bars 24hours shops
Shah Mohammed Anhar
Standard Single Room
Stayed in Apr 2025
Traveling with friends
6 review
9.0/10
Great
Posted on May 5, 2025
Very good service from Uranchineg, fluent in English and provided so many recommendations.
Deborah
Double Room
Stayed in Jun 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Jul 19, 2024
I usually hold off before posting these things but I'm hot and irritable so here it is and you can sort through it if you want to know details. The air conditioner was broken in my room and he seemed to be saying that in all the rooms they were broken in some way. Either blowing air but it wasn't cold or cold but hardly blowing and besides he couldn't change my room. So while I'm doing the review, you can't get hot water in the shower. It gets briefly almost there and then cools. So no way to take a long shower or a hot bath. There is a lamp but it's unplugged. Because there is only two outlets next to each other in one place. When I unplugged The TV etc and plugged in the cute lamp it turned out the lamp flashes briefly and then doesn't work. The bulb? Oh, and then Wi-Fi stopped working and said it was start again when network quality improved. And someone had made noodles in the hot pot and it was partially scrubbed but not completely so my tea (not provided) tasted faintly of chicken soup. Other than Wi-Fi, hot water (drinking and bath) and air conditioning it was quaint and nice. Bathrobes and monogram towels. A down duvet in down pillows. In the mattress you can kind of feel the springs but they seem to have the same mattress everywhere from the hotels down to hostels so I don't know that good ones are available. And everything was clean including the carpet but did smell a little of smoke. So it's kind of like a four-star hotel and in some ways the same as a cheap guest house. And inexpensive by American standards. So even though it costs double or more then the guest houses it still cost less than a Motel 6. The best thing is you can walk to the Palace of the Dohg Khan, restaurants, grocery stores, etc and it is a place where, as my cab driver "people in Ulaabatar live, not a tourist place". And easy to get to because you don't have to fully enter city traffic. And I had a lively view of the real life going on from my seventh story window.
Guest User
Double Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 19, 2024
Thank you for everthing. I lost my important belongings, but the staff tried to find them together. He called the taxi driver to find them instead of me because I had only my countries' phone number. On the last day, I tried to give him a tip, but he didn't take it because he knew there are no customes of tipping in my country. I was very moved by his all behavior. Meeting him made me think that I wanna go back to Mongolia again. I will absolutely stay at the same hotel when I go back to Mongolia. Thank you!!
JulienB
Double Room
Stayed in Sep 2024
Solo traveler
32 review
10/10
Outstanding
Posted on Oct 28, 2024
Very good hotel clean and good location I will come back for sure
Guest User
Standard Double Room
Stayed in Mar 2025
Couple
4 review
7.0/10
Posted on Apr 12, 2025
Very hard to find even by taxi
Jan
Double Room
Stayed in Apr 2024
Solo traveler
78 review
10/10
Outstanding
Posted on May 22, 2024
Nice rooms, very nice staff -- overall just right for the money!
Bilguun Sukhgerel
Standard Double Room
Stayed in Nov 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Feb 23, 2025
Nice place
Mongol George
Double Room
Stayed in May 2024
Business traveler
20 review
10/10
Outstanding
Posted on Jun 16, 2024
Good job
Standard Single Room
Stayed in Apr 2025
Solo traveler
13 review
7.0/10
Posted on May 30, 2025
The room was spacious and clean. Breakfast was a choice of several fixed menu items. Drinks included juice and tea. There was no hot water during my stay, so I was unable to take a shower. It was a temporary suspension of service. Winter travelers should consider this. The karaoke room was quite loud. Although it is far from the center of Ulaanbaatar, there are 3-4 supermarkets nearby, so it was convenient to buy souvenirs and water. There is also a reasonably priced Mongolian restaurant nearby, so it is good for solo travelers. Laundry service is available, although a little expensive. Mini bottles of water (free) are provided in the room. There is also a minibar in the room, but it costs money.
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in
Standard Twin Room
Stayed in Jan 2025
Traveling with friends
1 review
6.5/10
Posted on Feb 8, 2025
The breakfast was so insincere. Every time I had breakfast, the hotel would cool the food down... Some days, they only gave me bread Some days, they only gave me jam if I asked Some days, they gave me coffee Some days, they only gave me apple juice... It was really disappointing. There was a schedule, but they started too late at 9am... They said... The accommodation was clean and the location was good.
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Maxim
Standard Single Room
Stayed in Dec 2024
Couple
3 review
7.5/10
Posted on Jan 20, 2025
Not a bad hotel. It's seen life and not in perfect condition. Breakfast to choose from, good portions, cooked right away. No buffet. I liked the breakfast. Strange: they hung a sign in the morning "Cleaning needed", they didn't clean, and we were already running out of shower gel, and they were supposed to give us water every day, but for some reason there was no cleaning all day. We asked at the reception and an hour later we found shower gel, shampoo and bottles of water in the room. There are few parking spaces, it's not a fact that you will be able to park.
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6/8
Anonymous User
Standard Single Room
Stayed in Dec 2024
Business traveler
4 review
2.5/10
Posted on Jan 15, 2025
I will never go back. Noise, cleanliness, service are the worst They just come in even when the guests are sleeping They go out to clean and report, and even after 5 hours they still haven't cleaned When I open the door, the smell of smoke makes me have a headache and can't sleep all night After cleaning, make sure to take pictures of the cigarette marks on the new mattress cover They ask for compensation when checking out I don't know if it's a hotel or a homeless center, but the staff are sleeping on the sofa in the lobby and they look at me when they leave Just pay more and go to a better place They'll go to another hotel as soon as you check out
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