Chara Hotel Reviews

Location is good, but Poor cleaning service, smelly room, old towel n smelly.. toilet a bit dirty, poor safety in room door key and big hole into the door.. room was big…room a bit old, and bajet hotel.

Not bad for a budget hotel. Could be better if the cleanliness is taken more care of.

Cleanliness is not good and door lock is broken room 611

Booked the suite for three nights, thinking the amenities within matched my needs. When I reached in the evening and upon entering the room, I was greeted by a huge cockroach just outside the toilet. The toilet had a smell that wouldn't go despite daily housekeeping and me buying an air freshener, and the shower water flow was inconsistent. Third evening, came back to find another huge cockroach at the toilet sink and two small ones at the shower area. The A/C in the dining area leaked, and there was a puddle on the floor. There's no concierge or anyone to assist with my luggages, despite having to go up and down a small flight of stairs to reach my suite. I hope the hotel looks into making improvements.

place look rundown,dirty,furnitures are all outdated.bedsheets have stains.the room are so smelly.

Clean enough, big space, so cozy and warm. Also has netflix. Its really good for couple.

Good location Friendly staff

Nice location

Close to Cihapit Market. At night there are a lot of street food around 600m from the hotel. Beside the hotel there is also delicious fried rice. The location is quite okay. It's just a shame there is no bidet in the room, the water from the toilet is not strong enough. So every time I urinate I always feel less clean. The bed is quite big. Too bad there is no refrigerator.

when I first booked I had requested a non-smoking room but it turned out I was given a smoking room so when I entered the room it immediately smelled of cigarettes and the receptionist didn't confirm that the non-smoking room was empty, they should have confirmed first My car also suddenly got scratched because it was valet parking But for the price, it was quite affordable, around 300k with a bathtub

It turned out to be really worth it for that price. Cool. Thank you.. Wedding anniversary decorations were also given for free. Thank you Chara Hotel 🙏 Next time I think I'll stay there again with the kids because the room is really spacious

All ok, service is satisfactory

The rooms are nice clean, the toilets are clean but a bit narrow. Good service.

The location is strategic, I've been here twice, but the rest is really good here