Premier Inn Trowbridge
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Trowbridge
Premier Inn Trowbridge
St Stephen's Pl, Trowbridge, Wiltshire, BA14 8AH, United Kingdom
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Amenities
Parking
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areasFree
Express check-in and check-out
No smoking in public areas
Elevator
All amenities
Property Description
Relax in style in our new generation bedrooms, featuring an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. Our Trowbridge hotel is ideally located in the centre of town, just half a mile from Trowbridge train station and within walking distance of the Civic Centre. The town itself is steeped in history, with striking centuries'-old architecture and imposing Grade I-listed buildings waiting to be discovered.
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8.8/10
Very GoodCleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 41 reviews
Surroundings
Train: Westbury Railway Station
(8.1 km)
Train: Frome Railway Station
(16.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Single
Non-smoking
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Accessible Double Room
Non-smoking
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2
Double Room
Non-smoking
Private bathroom
TV
Desk
Tea bags
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Twin Room
Non-smoking
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2
Family
Room Details
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Guest Reviews
8.8/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Trowbridge
Vitor coelho
December 20, 2022
Very nice stay
Guest User
July 22, 2025
⭐☆☆☆☆ Truly the worst experience I’ve ever had at a Premier Inn – never again. I don’t usually leave reviews, but this visit to Premier Inn Trowbridge was beyond unacceptable. The staff were clearly untrained and had no idea what they were doing. We were served awful food, and to top it off, we were charged for a dish we didn’t even order. Later in the evening, both staff and hotel management banged on our door demanding £2.99 – a completely inappropriate and unprofessional move. A waitress brought her child into work, who was then climbing over furniture and rearranging tables while guests were still eating. We were asked, bizarrely, if we wanted ice in our beer, and when we inquired about the menu, the response was, “We’re not really sure how it works this evening.” Seriously? The whole experience felt like a complete joke. I’ve stayed at many Premier Inns over the years and had decent experiences, but this was a total disaster from start to finish. Avoid this place at all costs.
Guest User
July 21, 2025
Room good,but don't bother with the restaurant.The waitress Amber god bless her was doing her best, but the the food was diabolical.The Manageress Natalie was as helpful as a ice cube in a furnace not prepared to face the complaints but pass the buck.Overall would not recommend eating an evening meal here.5 stars to Amber minus 5 to Natalie.
Guest User
July 1, 2025
Premier Inn has always been good nice and clean and value for money. but this time the rooms as always lovely and clean, and we could have paid extra for have bottled water, and a delux room. There would normally be glasses in the room to have a drink of tap water but nothing. and just basic 2 tea bags and 2 coffee sachets and at least 8 sachets of sugar. no other variety of tea bag even in reception there were no other teabags than the standard ones. and only one hand towel reception gave me another hand towel when asked but the reason behind this was that 2 people could share a hand towel. the breakfast as normal was really good and the selection was good. Premier Inn Trowbridge is in a good location within the town and handy for rail and bus services into Bath and Surrounding area. I feel that Premier Inn are still trying to be really good and they but seem to be cutting corners in the hospitably in what is in the rooms and having baths in rooms now when showers would be much more convenient and easier to maintain.
Guest User
June 30, 2025
Had a really pleasant stay at the Trowbridge Premier Inn. The room was clean, comfortable, and quiet. Staff were friendly and welcoming, which made a big difference. Great location too, close to shops and restaurants. Would happily stay again!
Guest User
June 29, 2025
Had such a wonderful stay at premier inn Trowbridge. The staff were so friendly & helpful if needed anything eg, needed an iron, extra towels & more pillows. They were there to help me. The breakfast was incredible and definitely recommend !! Thank you for a lovely stay definitely will be back.
Guest User
June 9, 2025
The worst hotel ever. I stayed there with 2 under 12 kids. My daughter had a competition the next day. She woke up because of the fire alarm crying and so frightened that I couldn’t calm her down!!! And I drove 4 hours and instead of rest we were all exhausted. The fire alarm took place 3 times - at 1:30am, at 5am and again at 6am. I was so angry I came to the reception team and what he told me - you shouldn’t shout. My child is now afraid to sleep in hotels. And we travel a lot due to competitions. And now she is constantly stressed.
Guest User
June 5, 2025
The room was clean and tidy the air con worked. The food was good and as my wife has a fish allergy the staff looked after her needs during our stay. Bringing her food separately to our table and utilises at breakfast and dinner. We stayed for 3 nights
Guest User
June 4, 2025
Absolute rip off. Awful room, dirty reception, smokers standing in entrance hall. Air conditioning in my accessible room was broken and you can’t open windows for fresh air. It was a sauna! Really disappointed with my stay at this hotel, especially as the price was £194 for one night!!! And I had to pay a further £10 for breakfast
Services & Amenities
Most popular business facilities
Parking
Additional charge
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Public Areas
No smoking in public areas
Elevator
Accessibility
Handrails in hallways
Handrails on stairs
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 16 years old
Paying at the Hotel
Property Description
- Opened: 2013
- Number of Rooms: 83
Relax in style in our new generation bedrooms, featuring an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. Our Trowbridge hotel is ideally located in the centre of town, just half a mile from Trowbridge train station and within walking distance of the Civic Centre. The town itself is steeped in history, with striking centuries'-old architecture and imposing Grade I-listed buildings waiting to be discovered.