Premier Inn Trowbridge

The Premier Inn is lauded for its friendly service, clean and comfortable rooms, and convenient location near amenities. Guests appreciate the quality breakfast and value for money, making it an ideal choice.

We stayed at Premier Inn Trowbridge for a Friday-Monday birthday trip. We were visiting Longleat over the weekend, and this particular Premier Inn was the cheapest and best placed option for this attraction. You have lots of restaurants to choose from and also a supermarket right outside, so you have everything you may need without having to drive. That being said, you won't want to go to any of the other restaurants as the staff and food in the in-house restaurant were great! We ate here 2 out of the 3 nights, and wish we had done so on the other night too. All the staff we encountered throughout our stay were warm, friendly, chatty and helpful. They all really stood out to us. We stayed in a Premier Plus room on the top floor, which was well-equipped with water, premium tea, coffee machine, chocolate and a small fridge. The bathroom had a big bath and nice rainfall shower. It was nice having so many seating options in the room too! There were a couple of downsides to the room: one was that there appeared to be some unknown bodily fluids on the bed frame and wall by the bed, which were slightly concerning. The second was that the side of the bath was quite high compared to normal baths, so it was a bit difficult to get in and out of the shower as a shorter person. Lastly, there was quite a bit of noise coming from the roof on a couple of the nights of our stay, but when we looked on the satellite view on a map, it appears that there are some plant units right above the room we were in - so I suppose it cannot be helped. Back to the staff, they were so friendly and keen to help in any way they could. It was so nice to see a smiling, happy face at breakfast in the morning, it made the atmosphere in the public areas of the hotel much nicer. They were chatting to customers about their plans and seemed genuinely interested and gave tips about other things to do in the area. This stay was by far the best stay we have had in any Premier Inn. I think other Premier Inn hotels should strive to be like the Trowbridge hotel. We would definitely be choosing this hotel if we were staying in the area again.

5/5 had a fantastic stay from the minute we booked in. We were greeted by Kayleigh, such a welcoming friendly young lady so professional with a bubbly personality, We met kayleigh again when we went for our meal spoke to shiella too, we have food preferences which were catered for by Jess. Everyone of the staff were helpful friendly and a pleasure to meet. The following morning we were greeted by a lovely man for breakfast (so sorry I didn't catch his name) we will definitely come back here,