Anonymous User
February 3, 2024
The location is very good, only 15 minutes from the airport. Tromso is not big and there are several bus stations nearby. It is convenient to go everywhere. There is a supermarket 20 meters downstairs.
When the lights are turned off in the room at night, you can see the cable car and the mountains on the other side. The lights are bright and beautiful.
But pay attention! When booking, you need to leave your mobile phone with Ctrip. When checking in at the hotel, you need to download the hotel app and then use your mobile phone to log in, self-check in, open the door, etc. If you use a Ctrip agent mobile phone, you will not receive the verification code. The hotel office hours are until 4 pm. After that, it will be more troublesome to find someone to solve it.
This time I checked in at 7pm. When I encountered the above problem, I contacted Ctrip. The Ctrip housekeeper actively assisted in contacting the agent and hotel staff. Finally, after waiting for an hour, the hotel staff came back to help open the door. Ctrip also called back afterward to pay attention to the check-in situation. The good attitude is worthy of recognition! Thank you!
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