Trinco Blu by Cinnamon

The hotel environment and location are very good, but the service is not good, especially the restaurant staff are very unfriendly, the usher position is not good, discriminate against Chinese people. There were also some unpleasant things that happened during the meal, which affected our mood. We had a buffet dinner in the hotel. Before, the buffet dinner in Sri Lankan hotels was charged together with the room. Some restaurants also need to be charged separately a few days after the trip, but they will bring your bill in the middle of the meal and tell you. This restaurant is good, there are many service staff, no service, and they will not refill your water or anything. No one brought the bill in the middle and at the end of our meal. We thought it was charged for the room, so we left naturally. Then the waiter stopped us in a panic like chasing a thief, and shouted that we didn’t pay. It was very rude and impolite. No one wanted to deliberately not pay, but the behavior and expression were very discriminatory against Chinese people and it was very infuriating. Besides, the service staff will only push you to buy wine or drinks (Sri Lankan buffet does not provide drinks). We ordered lemonade, and they told me that it was not available. I said that mineral water would be fine, because I really didn't want to drink drinks, and then they told me that it was not available either (I clearly saw the waiter bring mineral water to a table of white people before, naked discrimination). Finally, I thought that the waiter might need to earn money, so I ordered three glasses of juice. But the process was very unpleasant. This is the only hotel we want to write a review for after staying in so many hotels, just because of these unpleasant experiences.

Very good, but the room is a little small. The view is beautiful

The environment is beautiful and I enjoy the scenery

Sea view room, nice view, good food, relatively primitive sanitation, many flies and insects. The swimming pool is nice, the beach is white sand, the children like it very much

The room is by the sea, which is great, and the view is great, but the service is a bit behind. I waited a long time to check in, and then there was someone in the hotel who asked for a tip.

We liked the hotel so much that we decided to stay here an extra day! Definitely a recommendation! Plus, next to the hotel, if along the ocean, 500 meters away, there is a chic cafe with views