620 Church St, Old Toronto, Toronto, Ontario, M4Y 2G2, CanadaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Town Inn Suites Hotel Guest Reviews
3.9/5
Good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All reviews(121)
Positive reviews(19)
Reviews with photos/video(5)
Large rooms(7)
Negative reviews(2)
Bernard
Luxury Two-Bedroom Suite (Three Beds)
Stayed in Nov 2024
Family
10 review
3.0/5
Posted on Dec 31, 2024
Room is spacious but basic. Windows and balcony doors cannot be opened. Kitchen facility is ok with kettle. Reception is helpful to orientate us to surroundings - train station and suggestions on where to go.
Guest User
Deluxe One Bedroom Suite
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 30, 2024
absolutely nice staff, not modern apartment but nice and clean, restroom and shower absolutely clean and good. I would stay there again!
小明明
Deluxe One Bedroom Suite
Stayed in Aug 2024
Couples
15 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Amazing location in Toronto downtown. Fast access to TTC Bloor-Yonge station. Nice staffs, many many good restaurants nearby. Pp are nice and kind.
Stuart
Luxury King Suite
Stayed in Feb 2023
Travel with friends
1 review
1.7/5
Posted on Mar 27, 2023
Honestly, one of the worst experiences in a hotel I could have ever imagined. The check in process was less than welcoming. Our room keys were deactivating all night. But the nastiest part of The Town Inn Suites was the cleanliness of the room.
I don’t even know where to begin… there was hair all over the walls and ceiling in the bathroom, blood and toothpaste dried and caked to the wall, adjacent to the hairdryer. There was faecal matter encrusted in one of the “clean” hand towels. The mirrors and windows were filthy and in bad need of some Windex.
I addressed my concerns only upon checkout, as I was informed by hotel staff I had booked the last available King Suite, and therefore would not be able to switch rooms (or so I was under the assumption of).
Truly, hands down, an unforgettable experience!
6/20
윌리엄
Standard King Suite(No Kitchen)
Stayed in Dec 2022
Family
71 review
4.0/5
Very Good
Posted on Jan 25, 2023
Good hotel
Good price
Good breakfast
Kind staffs
20 minutes from eaton center
Asia mart close to the hotel
SpicyMaple
Luxury King Suite
Stayed in Feb 2022
Family
7 review
3.7/5
Posted on May 13, 2022
The hotel didn’t recognize my booking and was told that my booking is canceled at 11pm upon check in. Was very frustrated to hear such nonsense after arriving from a late night arriving flight. The issue got resolved a day after.
Guest User
Luxury Suite With Two Double Beds
Stayed in Jan 2025
Family
6 review
3.0/5
Posted on Feb 9, 2025
The overall experience of staying in the suite hotel this time was not very good. The room was indeed large and the air conditioner was turned to the maximum, but the temperature in the living room was suitable, but the bedroom still felt a little cold. The room facilities were relatively old, and there were not many utensils available in the kitchen. It was not realistic to cook a good meal, so I could only make do with it.
Original TextTranslated by Google
Guest User
Luxury Suite With Two Double Beds
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
This hotel is suitable for traveling with a few friends. You can cook and the room rate is reasonable. It is very suitable for those who are not used to the eating habits here to buy food and cook by themselves.
Original TextTranslated by Google
Guest User
Deluxe One Bedroom Suite
Stayed in Nov 2024
Travel with friends
1 review
3.7/5
Posted on Dec 29, 2024
The address is very convenient. Yonge Street is just a few steps away. The staff is friendly. There is a simple free breakfast. However, the facilities in the house are old and the cleaning is average. The air conditioning temperature cannot be adjusted in the house.
Original TextTranslated by Google
Anonymous User
Deluxe One Bedroom Suite
Stayed in Jun 2024
Solo travelers
1 review
2.7/5
Posted on Jul 10, 2024
The amenities were not complete, and there was no body soap. The facilities were a little old. The breakfast was a buffet of croissants and muffins, but the price seemed a bit high.
Original TextTranslated by Google
Guest User
Luxury One Bedroom Two Double Suite
Stayed in Jun 2023
Family
14 review
5.0/5
Outstanding
Posted on Aug 5, 2023
The location is very good. Subway Line 1 and Line 2 are nearby. The room is spacious and bright. There are not many types of breakfast. Since the dining space is not large, you can eat in the upstairs room. It is very suitable for family outings.
Original TextTranslated by Google
Anonymous User
Two-Bedroom Suite
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 10, 2023
The room is clean and spacious. It is located in the urban area. It is very convenient to go everywhere. This is the first time I come to Toronto. I believe I will choose this place again in the future.
Original TextTranslated by Google
QQ&doudoupiyo
Luxury King Suite
Stayed in Jan 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The sanitary environment is very good and the room is big enough
Original TextTranslated by Google
Guest User
Luxury King Suite
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 8, 2024
Good location, large rooms, suitable for families
Original TextTranslated by Google
Guest User
Luxury King Suite
Stayed in Aug 2023
Solo travelers
2 review
3.7/5
Posted on Oct 9, 2023
The room is not new, but the facilities are complete. The room is spacious, the suite room is good, the location is good, and the service is satisfactory. However, the hygiene still needs to be improved. It would be better if the room can be equipped with mineral water.