Sheraton Centre Toronto Hotel
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Sheraton Centre Toronto Hotel
No. 5 of 4-Star Select Hotels in Toronto
123 Queen St W, Old Toronto, Toronto, Ontario, M5H 2M9, Canada
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Last booked 4 hrs ago
Highlights
Varied breakfast
Great views
Ideal location
Excellent service
Sparkling cleanShow more
Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Executive lounge
Gym
Private parking
24-hour front desk
Luggage storage
All amenities
Property Description
Embrace the energy of Toronto during your stay at Sheraton Centre Toronto Hotel, located in the financial district, steps from the entertainment district and all major attractions. Our downtown Toronto, Canada, hotel's recent transformation brings a new arrival experience, a lobby with open and collaborative workspaces and world-class culinary experiences. Experience the unbeatable comfort of our pet-friendly rooms and suites, work out in our 24-hour fitness centre or enjoy a refreshing swim year-round in our heated indoor outdoor pool. Upgrade to a room providing access to the hotel's stunning 43rd floor Sheraton Club Lounge with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free WiFi. Collaborate and connect in style at Canada’s largest conference hotel, featuring 130,000 sq. ft. of meeting space including our 2.5 acre outdoor waterfall garden. Sheraton Centre Toronto Hotel is dedicated to exceeding your expectations.
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9.1/10
The location is perfect for a 2 day trip, walkable to downtown.
All 279 reviews
Surroundings
Metro: Osgoode
(230m)
Metro: St. Patrick
(640m)
Airport: Billy Bishop Toronto City Airport
(4.1 km)
Airport: Toronto Pearson International Airport
(27.8 km)
Train: Toronto Union Station
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
10
King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
Deluxe King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
King Room with Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
25
Club Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
18
Club Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
12
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Richmond Tower Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Check Availability
20
Club King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Guest Room, 1 King, Nathan Phillips View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Movies
Microwave
Toothbrushes
Check Availability
11
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
10
Larger Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Guest Room, 1 King, Pool View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
King Room with Garden View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Check Availability
4
Premium Guest Room, 2 Queens, Nathan Philips Square View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Queen Tower King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Check Availability
4
Richmond Tower King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Check Availability
Premium Guest Room, 1 King, Nathan Philips Square View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Parlor, Alternate: Murphy/Wall Bed
1 Double bed
Free Wi-Fi
Toothbrushes
Conditioner
Shampoo
Soap
Check Availability
6
Two Queen Room with Garden View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
23
Club Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
279 reviews
This property hasn't received any negative reviews in the past 9 months.
- Cleanliness9.3
- Amenities8.9
- Location9.3
- Service8.9
Average for similar properties in Toronto
Review summary
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Location: The hotel is centrally located in downtown Toronto, near attractions such as City Hall, Eaton Centre, and Osgoode Station. It offers easy access to public transport and surrounding restaurants, making it ideal for both relaxation and business trips.(based on 131 reviews)
David_Yim
September 16, 2025
Good location. Central at Queens street. Street car and TTC access to nearby Osgoode station. Busy hotel with lots going on. I had a north facing room, great view of Toronto City Hall.
Spontaneoustourist
September 30, 2025
What a wonderful, centrally located hotel!!! We had a terrific view of Nathan Philipps Square! The Pool is super too!
Guest User
October 14, 2025
The location is perfect for a 2 day trip, walkable to downtown.
AliceP.
August 22, 2025
Good location. The room seems clean overall, just little dust somewhere. They have swimming pool and sauna to use. I like the view of my room seeing CN tower. However, parking is not free, and air conditioner isn’t as cool as it supposed to be, but I bring my mini fan to travel, so I don’t have a problem.
Guest User
July 13, 2025
Hotel is well maintained but is old. Shower integrated with bath filler didn’t work well- shower stream weak. Room size very average. Room view ok- looking into Nathan Philips Square.
Guest User
June 28, 2025
The hotel was in an excellent location withing walking distance to the City Hall, Eaton Center and other attractions. The Deluxe room had great views of the surrounding buildings. The room needed bit of cleaning which was promptly addressed. The a-la-cart breakfast included in the room rate was very good.
Guest User
April 15, 2025
The location is good, the staff is nice, the facilities are modern, the view is nice.
Guest User
August 23, 2025
Location is very convenient with many restaurants closed by. Lobby seems to be renovated and looks grand and nice. Room was a bit outdated. Overall stay is not bad.
Services & Amenities
Most popular amenities
Sunbathing area
Outdoor swimming pool
Sauna
Executive lounge
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Cafe
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Executive lounge
Gym
Bar
Conference room
Multi-function room
2 Restaurants
Dual Citizen
Style: A la carte
Cuisine: American
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegan, Vegetarian
Ambience: Modern
Business hours: [Fri - Sat] 06:00-01:00 the next day,[Mon - Thurs,Sun] 06:00-23:59
43 Down
Style: A la carte
Cuisine: International
Open for: Dinner, Cocktails
Special dietary options: Vegetarian
Ambience: Modern
Business hours: [Tues - Sat] 17:00-23:59
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CAD 60.00 (approx. €36.95) Daily. Reservation not needed.
Private parking
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Vietnamese
Urdu
Ukrainian
Turkish
Filipino
Russian
Portuguese
Polish
Korean
Italian
Hindi
French
Spanish
Greek
Arabic
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Halal meals provided
Off-site
Room service
Health & wellness
Gym
Sauna
Sunbathing area
Public areas
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Garden
ATM
Executive floor
Executive lounge
Cleaning services
Dry cleaning
Additional charge
Facilities for children
Children's meals available
Business services
Coworking spaces
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Braille signs
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: 15:00–05:30 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Check in via app
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
StyleA la carte
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 100.00 (approx. €61.58) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1991
- Renovated: 2022
- Number of Rooms: 1370
Phone:+1-416-3611000
Email:yyztc.sheratoninquiry@sheratonhotels.com
Embrace the energy of Toronto during your stay at Sheraton Centre Toronto Hotel, located in the financial district, steps from the entertainment district and all major attractions. Our downtown Toronto, Canada, hotel's recent transformation brings a new arrival experience, a lobby with open and collaborative workspaces and world-class culinary experiences. Experience the unbeatable comfort of our pet-friendly rooms and suites, work out in our 24-hour fitness centre or enjoy a refreshing swim year-round in our heated indoor outdoor pool. Upgrade to a room providing access to the hotel's stunning 43rd floor Sheraton Club Lounge with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free WiFi. Collaborate and connect in style at Canada’s largest conference hotel, featuring 130,000 sq. ft. of meeting space including our 2.5 acre outdoor waterfall garden. Sheraton Centre Toronto Hotel is dedicated to exceeding your expectations.
Frequently Asked Questions
What’s the cancellation policy at Sheraton Centre Toronto Hotel?
The cancellation policy at Sheraton Centre Toronto Hotel depends on your room type and booking terms.What’s the cancellation policy at Sheraton Centre Toronto Hotel?
What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
Check-in at Sheraton Centre Toronto Hotel starts from 15:00-05:30, and the standard check-out time is by 11:00.What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
Is breakfast available at Sheraton Centre Toronto Hotel?
Yes, Sheraton Centre Toronto Hotel provides breakfast. Options include Western. Is breakfast available at Sheraton Centre Toronto Hotel?
Are pets allowed at Sheraton Centre Toronto Hotel?
Yes, pets are allowed at Sheraton Centre Toronto Hotel, but it’s recommended to contact the property directly to confirm.Are pets allowed at Sheraton Centre Toronto Hotel?
Does Sheraton Centre Toronto Hotel have a restaurant on-site?
Yes, Sheraton Centre Toronto Hotel features an on-site restaurant serving American, International cuisine.Does Sheraton Centre Toronto Hotel have a restaurant on-site?
How do I get to Sheraton Centre Toronto Hotel from the nearest airport?
The nearest airport is Billy Bishop Toronto City Airport, located about about 37 mins from hotel by car (4.1 km) away.How do I get to Sheraton Centre Toronto Hotel from the nearest airport?
About This Property
| Nearest Airport | Billy Bishop Toronto City Airport |
|---|---|
| Distance to Airport | 4.1KM |
| Nearest Train Station | Toronto Union Station |
| Distance to Train Station | 1.09KM |
| Nearest Subway Station | Osgoode |
| Distance to Subway Station | 0.23KM |
| Average Price From | EUR327 |
| Hotel Star Rating | 4 |