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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(966)
Positive reviews(954)
Reviews with photos/video(175)
Classy environment(123)
Delicious breakfast(123)
Friendly front desk staff(96)
Close to scenic area(78)
Well designed(42)
Perfect for kids(37)
Has rooms for families(11)
Tasty coffee(5)
Negative reviews(11)
Guest User
Smart Selected Room (Double bed)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Had a great stay, and we liked the AI service. All the staff were really helpful and nice. The breakfast was good and the coffee was great. There were not enough guests during CNY so they offered door to door breakfast service and the robot helped deliver waimai for us. Such a tech experience!! We would recommend it for any couples or families looking for a comfy, convenient, all around nice place to stay for a few nights.
Response from Property: 親愛的客官您好~感謝您下榻烏鎮雲貝爾貴族酒店並與我們分享感受。我們翹首以盼與您再次相遇,屆時將為您呈現愈加親切精緻的服務,與您細細分享更多美麗小鎮故事。小貝祝您與家人生活,旅途愉悦!
Anonymous User
LOFT Superior Suite (Double Bed And Sofa Bed + Smart Guest Control)
Stayed in Mar 2023
Family
92 review
5.0/5
Outstanding
Posted on May 28, 2023
Very nice hotel at the Main Street, underground car park is very convenient for us. Room is clean with good size, staff is very helpful and warm.
Response from Property: 尊敬的賓客您好!感謝您選擇入住雲貝爾貴族酒店,並對酒店的好評和認可!您的肯定也是對我們的最大鼓勵,我們酒店全體員工一直以最貼心、高要求的服務讓每位賓客滿意!期待您再次光臨雲貝爾貴族酒店!
Guest User
Selected Smart Room (2 Beds)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Thank you very much for the hotel's service🥰. The hotel is clean and sanitary, high-end and classy, and the style is suitable for taking photos and checking in😄! I will come to our store again next time
Original TextTranslated by Google
Response from Property: 親,感謝您選擇雲貝爾酒店,咱們酒店外觀採用的是20世紀30年代民國時代風貌,室內設計汲取了意大利米蘭風情的精髓,外觀吸引來了不少遊客打卡拍照呢,酒店大堂還有引人注目的水晶牆,是引用了荷蘭阿姆斯特丹香奈兒旗艦店的元素,是歷時多月由人工一塊塊累積起來的。期待與您再次相遇!
longlong8231038
Smart Selected Room (Double bed)
Stayed in Jan 2025
Family
45 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The hotel is located near the entrance of Dongzha, on the main road, easy to find and convenient. The hotel upgraded from a king-size bed room to a twin-bed room for free, which was very cozy. There were also lucky draws and blessing writing activities during the Spring Festival, which was very festive.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Wuzhen Yunbell Noble Hotel and sharing your experience with us. We look forward to meeting you again, and will present you with more cordial and exquisite services, and share more stories of the beautiful town with you. Xiaobei wishes you and your family a happy life and journey!
Weiweiaizuomeng
Selected Smart Room (Double Bed) (Bathroom)
Stayed in Jan 2025
Family
38 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room is clean, the facilities are complete, the service is in place, and it is very close to the Dongzha Scenic Area, just a few minutes' walk. There is a bus at the door, which is convenient for travel. There are many restaurants nearby, and the white water fish at Jiangfeng Yuhuo Restaurant is delicious.
Original TextTranslated by Google
Response from Property: Thank you for your compliment. Our Yunbell Hotel has a total of 14 room types. The area of each room type is different. The smallest one is 32 square meters, and the largest room is 88 square meters. The Xiaodu robot in the room can fully control the room lighting, TV, curtains, air conditioning, etc. The lobby is also equipped with a robot Gege, which is very convenient for delivering takeout and picking up items. The bathroom is separated into dry and wet areas. The bathroom uses German Grohe, and is also equipped with electric towel racks, smart toilets, etc. Welcome to come and play next time~
Guest User
Selected Smart Room (2 Beds)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The facilities are complete, the room has no peculiar smell, parking is convenient, there are food, drink and entertainment nearby, and the key store actively upgrades the room!
Original TextTranslated by Google
Response from Property: Thank you for your compliment. Our Yunbell Hotel has a total of 14 room types. The area of each room type is different. The smallest one is 32 square meters, and the largest room is 88 square meters. The Xiaodu robot in the room can fully control the room lighting, TV, curtains, air conditioning, etc. The lobby is also equipped with a robot Gege, which is very convenient for delivering takeout and picking up items. The bathroom is separated into dry and wet areas. The bathroom uses German Grohe, and is also equipped with electric towel racks, smart toilets, etc. Welcome to come and play next time~
Guest User
Selected Smart Room (2 Beds)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This is the first time for a family to visit Wuzhen. We stayed at Yunbeier Noble Hotel. The experience was great. The front desk service was enthusiastic and the room type was upgraded for free. The room was clean and tidy with complete facilities. The hotel breakfast was rich and varied. The hotel's self-service underground parking lot was very convenient!!!
Original TextTranslated by Google
Response from Property: 親愛的客官您好~很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。非常感謝您對小貝的厚愛,乾淨整潔的房間,周到熱情的服務,營養美味的早餐,一定會成為您再次選擇我們的絕佳理由~
Highly recommended!!! It was very good. We booked a double room, and they upgraded it to a family room for free because they thought we didn't have enough sleep. We were in a hurry to go on the next day, and they even prepared bags for us to pack breakfast for us to eat on the way.
Original TextTranslated by Google
Response from Property: 親愛的客官您好~感謝您下榻烏鎮雲貝爾貴族酒店並與我們分享感受。我們翹首以盼與您再次相遇,屆時將為您呈現愈加親切精緻的服務,與您細細分享更多美麗小鎮故事。小貝祝您與家人生活,旅途愉悦!
Yunzhibin
Smart Selected Family Room (Smart Guest Control + Clothes Hanger + German Grohe Bath)
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The parent-child room is quite unique, with two beds, one large and one small. The hotel is in a good location, right outside the East Gate and close to the West Gate. The front desk is very enthusiastic and will help recommend tourist routes and restaurants that locals like to eat. It's just that there were too many people in the West Gate during the New Year, and the experience was average. We went to Puyuan the next day. It might be raining, there were fewer people, and the scenery was beautiful. I highly recommend it. In addition, it may be because of the New Year. The hotel price is not low, and the breakfast variety is relatively small, which does not match the hotel price positioning.
Original TextTranslated by Google
6/7
Response from Property: 您住的是甄選親子房,咱們親子房分為男孩子和女孩子主題的,房間外面是一張超大2.4米的床,小房間裏是小朋友的獨處空間,兩張1.2米的上下床。這下小朋友和父母都有了自己的空間啦~甚至還有供小朋友玩樂的小帳篷及超多可愛的玩偶娃娃~
Guest User
Selected Smart Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The service attitude of the lady at the front desk is very good! The hotel is clean, tidy and comfortable, the breakfast is rich, diverse and delicious. In short, we are very satisfied and must give it 5 stars.
Original TextTranslated by Google
Response from Property: 親愛的客官您好~很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。非常感謝您對小貝的厚愛,乾淨整潔的房間,周到熱情的服務,營養美味的早餐,一定會成為您再次選擇我們的絕佳理由~
Xiaoxiaocao(laozhao)
Selected Smart Room (Double Bed) (Bathroom)
Stayed in Dec 2024
Other
185 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel has warm and thoughtful service, elegant environment, rich breakfast, clean and tidy rooms, reasonable settings and convenient parking.
Original TextTranslated by Google
Response from Property: Thank you for giving us a 5-star rating in your busy schedule. There is a free underground parking lot in the hotel. Turn right and walk 15 meters at the hotel entrance. The entrance and exit are unified. After parking, you can take the elevator to the first floor to check in at the hotel lobby. Our hotel breakfast is a combination of Chinese and Western food. There are more than 20 kinds of pickled vegetable and shredded pork noodles, Wuzhen Dingsheng cake, etc. for you to choose from. There are fruits, drinks, cakes, and bread. Especially our pickled vegetable and shredded pork noodles and handmade fresh meat wontons must be tried. The taste will surprise you. Welcome to visit next time.
Guest User
LOFT Family Suite (Smart Guest Control + Clothes Hanger + Larger Space)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The room was clean and tidy, the service was excellent, the staff was very enthusiastic, I will come again next time!
Original TextTranslated by Google
Response from Property: 親愛的客官您好~很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。非常感謝您對小貝的厚愛,乾淨整潔的房間,周到熱情的服務,營養美味的早餐,一定會成為您再次選擇我們的絕佳理由~
Guest User
Smart Selected Standard Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The room is comfortable, the breakfast is very good, there are many places to eat around, the Dongzha scenic area is on the left, and it is very close to the Xizha scenic area, which is very convenient. I was generally satisfied and they also gave me fruits. It was very quiet at night and I slept well.
Original TextTranslated by Google
Response from Property: 親愛的雲貝爾家人您好呀~非常感謝您的5星好評。酒店到西柵衹有1.5公里哦,打車10塊錢就夠啦。走路的話15分鐘左右,距離東柵出門左拐步行2分鐘喔~周邊還有星巴克,肯德基,酒吧、ktv,夜宵店,距離汽車站也衹有500米,地理位置優越,交通便利。咱們酒店早餐是中西結合的,有鹹菜肉絲麪,烏鎮定勝糕等20餘種可供您選擇,水果,飲料,糕點,麪包應有盡有~特別是我們家的鹹菜肉絲麪和手工鮮肉餛飩一定要嚐嚐,歡迎您下次再來,祝您生活愉快!
Tianjie
LOFT Superior Suite (Double Bed And Sofa Bed + Smart Guest Control)
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The girl at the front desk was very friendly and attentive. She gave me breakfast coupons. The breakfast had a wide variety of dishes and tasted good. The garage was located on the first floor below the hotel, which was very convenient. The loft rooms were all on the top floor. There were two beds on the upper floor and a sofa bed downstairs. There was a bathroom downstairs. It would be even better if there was also a bathroom downstairs. I was also given a box of chrysanthemum when I left. In short, it was a very economical hotel.
Original TextTranslated by Google
Response from Property: 感謝親親的讚美~咱們酒店內設免費地下停車場,在酒店門口右拐15米,出入口統一,停車完畢可直接乘坐電梯一樓到達酒店大堂辦理入住哦~酒店共有14種房型~您住的是複式高級房,房內上下兩層,天窗自動開關(天氣好的時候還可以看到星星),房間的小度機器人可以全方位控制房間燈光,電視,窗簾,空調,還配備電熱毛巾架、智能馬桶等。酒店早餐是中西結合的,有鹹菜肉絲麪,烏鎮定勝糕等20餘種可供您選擇,水果,飲料,糕點,麪包應有盡有~特別是我們家的鹹菜肉絲麪和手工鮮肉餛飩一定要嚐嚐,味道會給您驚喜哦~酒店到西柵衹有1.5公里哦,打車10塊錢就夠啦。走路的話15分鐘左右,距離東柵出門左拐步行2分鐘喔~周邊還有星巴克,肯德基,酒吧、ktv,夜宵店,距離汽車站也衹有500米,地理位置優越,交通便利。很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。非常感謝您對小貝的厚愛,乾淨整潔的房間,周到熱情的服務,營養美味的早餐,一定會成為您再次選擇我們的絕佳理由~歡迎您下次再來,祝您生活愉快!
Guest User
Selected Smart Room (2 Beds)
Stayed in Sep 2024
Family
32 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is very good, the price is not expensive, and the breakfast is rich. The most important thing is that the aunt and uncle who clean the front desk are very enthusiastic. I will stay here next time. Thumbs up. It is only about 1.5 kilometers away from the Xizha Scenic Area
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise! Our hotel's breakfast is a combination of Chinese and Western cuisines. There are more than 20 kinds of breakfast for you to choose from, including pickled vegetable and shredded pork noodles, Wuzhen Dingsheng cake, etc. There are also fruits, drinks, cakes, and bread. Especially our pickled vegetable and shredded pork noodles and handmade fresh meat wontons must be tried. The taste will surprise you. I am very happy to bring you a wonderful time on your trip. Your appreciation is a great encouragement to the hotel and also the driving force for our progress. Thank you very much for your love for Xiaobei. The clean and tidy room, the thoughtful and warm service, and the nutritious and delicious breakfast will definitely be a great reason for you to choose us again. Welcome to visit us next time.