YIT Puerta Bisagra

Great location and easy to find. Check-in was easy and staff were very friendly and helpful.

Sweet little place to stay. The front desk was manned and I received excellent restaurant advice. On the edge of things with an underutilized terrace which had great potential, but was never cleaned the 3 nights we stayed. The shower and bed were excellent.

Pictures shown on website / ******* are not faithful to what you get. We ordered the triple room with a beautiful view and spacious accommodations. Instead we got a basement room that was TINY. After folding down the “triple bed” there was maybe 8 square feet of room for luggage and getting around. This was after we hauled our luggage across 500 meters of cobblestone (the website did mention this to be fair). I showed the website photos to the front desk and said “what’s the difference between these photos” and got a sassy answer and an indifferent shrug. I privately wrote the property asking for a refund, three days ago. No response. At this point I need to warn future travelers not to fall for the bait and switch of this property. Buyer beware. We will have to settle by calling our credit card company to get our money back. Advice to the property - please just change your photos of the rooms so that customers can make an informed decision. It’s not that hard.

It was a wonderful place to stay. Near all the places you should visit if you go to Toledo. Breakfast was nice, and the staff was polite and friendly. If we go again to Toledo, we will stay here again.

Friendly staff Clean and well located place in a quiet area close to things to see. Lovely staff. Ok breakfast, a bit expensive for the quality. Got a room in the basement which was a bit dark, the whole place felt a little bit more worn down than expected, but bathroom was new and bed comfortable. Would not pay a full/original price for this maybe, but got a giod offer and then it was very worth it.