Luana Shibuya Reviews

Very nice and convenient place to stay, check in fairly easy self service. Lots of nice local places and close enough walk to station.

Self Check in & out very convenient and available call for 24hrs if you need any help, i love dry blow air in bath room to dry your colths

It was clean and quiet. There are cooking utensils, induction, and washing machine in the room, which is convenient. It is an unmanned check-in and check-out system, so you cannot store your luggage.

Good location.

This is the worst hotel I have ever stayed in in Japan. I booked two rooms at the same time. The highest one and the lowest one are far apart. There are stairs to the fourth floor. There is no elevator. Don’t pick up if you have a lot of luggage. Go to the station. 10 minutes is actually not convenient. There will be no one to check the room. No one will buy supplies for 5 days. The biggest problem is that there is a strong smell of **** in the room. It is highly not recommended.

The decoration style is what I like. The hotel has a kitchen, a washing machine, and a bathtub.

The self-check-in style is very worthwhile for a Tokyo tourist hotel and the location is very convenient. There are convenience stores, supermarkets, and restaurants nearby. It is also very close to subway stations and bus stops.

I was very satisfied except that the camera prepared to take ID cards during the check-in process was difficult to operate and that there was no elevator. The neighborhood where the accommodation is located is so pretty and cozy.

Even though I mistakenly made a reservation when I entered the country with a 3-year-old, a 6-year-old, a stroller, and 3 suitcases, I was unable to cancel the reservation. Even though I had no plans and had made a reservation more than a month in advance and wanted to cancel, the Saiaku facility did not give any consideration to measures such as partial refunds and did not allow cancellations. I will never use the platform or this hotel again.

It was a very clean and nice place to stay. The price was also reasonable compared to other accommodations in the area, which was very helpful! There were shopping streets and residences nearby, making it a relaxing place to live. There was a relaxing atmosphere that felt like home, and I was able to take a good rest! Everything was done using a smartphone, and it was easy to understand and operate!

I have stayed in this hotel in Tokyo for a long time. It can be seen that they want to make the hotel better, but there are not enough staff. It is very suitable for families. It is convenient for washing and cooking, and it is very new.

It was on the 2nd floor, but it was hard to carry the carry case up the steep stairs. There was a bathroom dryer, and it was comfortable to dry the laundry.

It was my first unmanned hotel. I was worried, but I was able to check in safely after receiving a detailed explanation over the phone the day before. The inside of the hotel was new, so it was very clean. The atmosphere of the surrounding shopping district is also good, and I would like to use it again if I have the opportunity.

Super hygienic and convenient