1 Chome-10-18 Ginza, Chuo Ward, Tokyo, 104-0061, JapanSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
456 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(456)
Positive reviews(440)
Reviews with photos/video(103)
Easy to get around(66)
Convenient for shopping(41)
Close to metro(36)
Small room size(28)
Delicious breakfast(20)
Well designed(17)
Perfect for business trips(9)
Friendly front desk staff(9)
Negative reviews(16)
Guest User
Semi-Double
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 18, 2025
Very accessible to 7/11/Lawson and walking distance to Ginza district like Uniqlo, Mitsukoshi, etc. It uas posh vibes
Response from Property: Thank you very much for your stay in hotel Monterey La Soeur Ginza. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Guest User
Semi-Double
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 7, 2025
The location is great, just 10 minutes of walk to JR stations. The hotel is super clean, and the stuffs are nice and polite.
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey La Soeur Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
Irish_Shortcake
Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Aug 2, 2025
The hotel staff are very warm and nice, the extra free samples is a very nice addition. Will definitely come back!
Response from Property: Thank you very much for your stay in hotel Monterey La Soeur Ginza. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Loopy1
Twin Room
Stayed in Jun 2025
Other
1 review
5.0/10
Posted on Jul 25, 2025
On the doy we arrived the staff on the front desk seemed to having a bad day. After travelling it is not what I expected. The room itself was adequate however the shower, particularly the handset was appalling, it had a fixed point and spray jet was terrible. Although, not a smoker myself and I appreciate no smoking rule there was no provision for anyone who does smoke. Would I stay again - no, is the location good - perfect for high end shoppers. The ambient music in the corridors could be heard from the rooms and this affected sleep. Combined with having mosquitoes in the room, waking up scratching due to being bitten was not an enjoyable experience. I asked for the room to be fully made up after scratching myself in the bed at night and leaving blood stains on the pillow only to find the pillow covered had not been changed and the pillow just flipped over. I could go on but I think you can get the drift.
Won’t be visiting again although Japan is an amazing place to visit ………..
NotBeNamed
Single
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 11, 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions
Response from Property: Thank you for your kind words regarding our welcoming staff, immaculate rooms, and delightful breakfast. We are thrilled to know that our location added to your enjoyable experience. We look forward to welcoming you back on your next visit.Best regards,
Sairoong
Twin Room
Stayed in Apr 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on May 22, 2025
Hotel is in very great location in Ginza area near Subway station, convenience store, and many restaurant. The room is neat and clean with all necessary facilities with reasonable price. If you would like to stay in Ginza area then this hotel is recommended.
Response from Property: Dear Guest,Thank you for your kind words regarding our location, cleanliness, and value. We are delighted to hear that you enjoyed your stay in Ginza and appreciate your recommendation. We look forward to welcoming you back in the future.Best regards,Hotel Monterey La Soeur Ginza
Guest User
Semi-Double
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 20, 2025
Stayed in Tokyo for 2 weeks. A nice tidy hotel in the center of the city, very close to Ginza and main shopping centers. Room was tidy but small for 2 people. Breakfast was ok.
Response from Property: Thank you for your stay. Thank you also for taking time out of your precious time to review our hotel. We are honored that you praised the location of our hotel. The smallness of the rooms depends on the type of room, so please consider a larger room the next time you stay with us. We look forward to welcoming you again.
Guest User
Twin Room
Stayed in Apr 2025
Couple
5 review
9.5/10
Amazing
Posted on May 13, 2025
Breakfast was terrific. Location is excellent . We can walk to expensive to inexpensive restaurants.
Response from Property: Thank you very much for having stayed at Hotel Monterey Lasoeur Ginza.We alsoappreciate that you have left your comment here.It is our greatest plasure to learn that you found our breakfast good, and you were satisfied with our location.We are looking forward to serving you again.
Bill
Twin Room
Stayed in Mar 2025
Family
2 review
8.0/10
Very Good
Posted on Apr 28, 2025
Very near to several stations of different subway line.
Stores nearby.
Just the check out time is too early at 11am
Response from Property: Thank you for your stay. The usual checkout time is 11:00 AM, but you can extend it for an additional charge of ¥1、500 yen per hour, up to a maximum of 3:00 PM. We look forward to your next visit.
Guest User
Twin Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 6, 2025
Good location in Ginza .
Just walking distance you can visit the shopping street and lots of choices of restaurants in the area . Subway just round the corner.
Room was clean and room size was good and comfortable compared to the hotels in the samr area. Will remain my first choice for my next visit in Tokyo .
Response from Property: Thank you very much for your stay in hotel Monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Anonymous User
Twin Room
Stayed in Feb 2025
Couple
5 review
7.0/10
Posted on Apr 13, 2025
Hotel in good location but the hotel room is too small . Not a pleasant place to stay.
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey La Soeur Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
Guest User
Twin Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 9, 2025
Great location. The room is clean. You can’t adjust air conditioning by yourself.
Response from Property: Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Wugangdt
Semi-Double
Stayed in Jan 2025
Couple
7 review
9.5/10
Amazing
Posted on Feb 22, 2025
Excellent location close to Ginza. Walking distance to subway with direct train to HND
Response from Property: Thank you very much for your stay with Hotel Monterey Lasoeur Ginza. We are looking forward to seeing you again. Hotel Monterey Lasoeur Ginza
Aashoka
Twin Room
Stayed in Jun 2025
Family
19 review
8.0/10
Very Good
Posted on Aug 14, 2025
Much better than expected worth of money
Response from Property: Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey La Soeur Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
Tatiana
Twin Room
Stayed in Mar 2025
Couple
16 review
9.5/10
Amazing
Posted on May 5, 2025
Good location
Clean hotel
But tidy room
Response from Property: Thank you for your positive feedback regarding our location and cleanliness. We appreciate your comments about room tidiness and will take them into consideration as we strive to enhance our services.Best regards,