APA Hotel Higashi-Shinjuku-Kabukicho Reviews

Very nice environment.

Nice hotel

Paying high hotel rates but not providing pajamas or robes, unlike other hotels.

It's in Shinjuku so it's noisy outside.

It was cheap, the service was good, there were hangers, and basic facilities such as toothbrushes, razors, and hair ties were well-equipped. There was a pharmacy and drug store nearby, and it was close to the station, so it was good for traveling.

The location was good and convenient. The breakfast restaurant was not very friendly.

Well positioned hotel Very clean BUT Tiny rooms No amenities No lobby to speak of Poor english at reception Wake up call that didn’t arrive 1 lift to service the entire hotel Prepare for long waiting times No daily room service Breakfast is ok but can be very busy in the small room Reasonable price for the middle of tokyo but that’s all

This hotel had the smallest room I have ever been in, almost claustrophobic. And I never cared about room size in the past but you might not have room to keep your luggage in the room. Probably this is all part of the Japanese experience. Beware that this is a big hotel chain in Japan, and there are two other hotels of the same chain a few minutes away with a very similar name that is easy to get confused.

Beware of house keeping, they will steal your valuables. After checking out of our room on 24/6/24 an iPad was left in the room. Unfortunately we were boarding a flight and could not call the hotel. We activated lost mode at 11:00 and we received an email that the iPad was still in the hotel. The iPad now has a lost message displayed on the screen instructing the finder to contact me. A few hours later (~13:00), the iPad was removed from the hotel by housekeeping and moved to another location (20-7, Fujimicho, Itabashi, Tokyo, Japan 174-0062) APA hotel front desk is unwilling to help. They claim nothing was found. They are not able to speak with house keeping to resolve the matter. After researching, other people have reported APA hotel chain housekeeping to notoriously remove valuables from their rooms. The rooms are cheap, but they are extremely small and are not kept well. This APA does not have the same amenities as other APA like onsen and laundry. The location is very confusing to find. Do not stay here!

The room is the smallest I've ever been in. Pillows are hard bed is small for 2 people. Reluctant to give us a bigger room. Finally did for our last night but charged around 12000yen so became quite expensive. Check room size before booking this one.

Nice clean hotel but too small for any longer than 4 nights. Maids came in once while we were there. Bed was very comfy but too small for us Fat Americans for any longer than 4 days. Bathroom was nice but felt like I was on a cruise ship or ferry. Bordering seedy part of Tokyo. No good restaurants other than hotel who had wonderful staff we made friends with. Breakfast was very good & reasonably priced. I wouldn't stay there again though. No coffee shops in the area. Good price but you get what you pay for in "little Korea/Chinatown" area of Tokyo. Did like the discount store with everything called Donkey or Donkey. They had everything and the price was right and helpful salespeople.

I am always struck by how incredibly busy Tokyo is, but nothing in Tokyo could have prepared me for check-in! A 50 minute queue just to get to an automated machine to check you in. After a long flight, standing in small, hot room packed with tourists felt an awful way to start a holiday. Almost like an awful ferry service in a developing country. Got to the room and realised there is no space to lay your suitcase down (the hotel says to put it under your bed…… which is ridiculous). There is no view from the room either. I know space is a premium in Japan and Tokyo, but you can spend half this much and get the same quality elsewhere, so save yourself the trouble. Oh, they don’t clean your room either, every three days for “eco” reasons. Only plus point were the staff, who were really helpful and friendly

When you come in to register u are greeted with a black box. The staff person points you into using the machine. Once you register two card keys spit out Not sure why they bother having staff people manning the black boxes because they are not useful. The staff don’t even show you where to go. I had to go ask a tourist of where I need to go to find my room The rooms are in a separate building Rooms are approx 200 sq ft boxes. Maybe ok for one person but with two people you are banging into each other. Well maintained and clean Location is ok. I didn’t venture out late at night. It’s located in the red light district

The room and bathroom are extremely small. Breakfast is a no-no, both due to the cramped layout and the limited food selection. There's no lobby. For logistical reasons, it's recommended to stay no longer than one night.