HOTEL MYSTAYS Kiyosumi Shirakawa

HOTEL MYSTAYS Kiyosumi Shirakawa Reviews

HOTEL MYSTAYS Kiyosumi Shirakawa

1 Chome-12-16 Tokiwa, Koto Ward, Tokyo, 135-0006, JapanSee Hotel Details
HOTEL MYSTAYS Kiyosumi Shirakawa
HOTEL MYSTAYS Kiyosumi ShirakawaHOTEL MYSTAYS Kiyosumi ShirakawaHOTEL MYSTAYS Kiyosumi Shirakawa
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1 night

Guest Reviews

8.6/10
Very Good
146 review
Verified reviews
Location8.3
Amenities8.5
Service8.8
Cleanliness8.7
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All reviews(146)
Positive reviews(138)
Reviews with photos/video(34)
Awesome rooms(52)
Convenient location(26)
Large rooms(23)
Awesome amenities(23)
Quiet & comfortable(23)
Easy to get around(22)
Close to metro(14)
Many amenities(7)
Negative reviews(8)
Mekate
Deluxe Family Room with Kitchen
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 13, 2025
Everything is amazing for this hotel. If I visit Japan again, this hotel it's going to be my first choice.
Response from Property: Dear guest, thank you very much for choosing Hotel Mystays Kiyosumi-Shirakawa from among many hotels.All of us at Hotel Mystays Kiyosumi Shirakawa are relieved to hear that you were satisfied with your stay.We hope you will visit Hotel Mystays Kiyosumi-Shirakawa again when you come back to Tokyo!Hotel Mystays Kiyosumishirakawa Front Desk
Tak Ko
Standard Twin Room Smoking
Stayed in Jan 2025
Family
4 review
8.0/10
Very Good
Posted on Feb 11, 2025
Nice place for relaxing
Response from Property: 尊敬的客人，非常感謝您從眾多酒店中選擇了 Mystays Kiyosumi-Shirakawa 酒店。聽到您對住宿感到滿意，我們全體員工都感到非常欣慰。清澄白川是東京非常受歡迎的咖啡館。希望您下次來東京時，還能再次光臨 Mystays Kiyosumi-Shirakawa 酒店！清澄白川 Mystays 酒店前台
Guest User
Standard Triple Room Non smoking
Stayed in Dec 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Very nice accommodation.The area is quiet for sleeping.Two subway station are both near to the hotel.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kiyosumi Shirakawa from among the many hotels available. All of our staff are relieved to hear that you were satisfied with your stay. We have also received very good reviews for the excellent access from the nearest station. Please also use HOTEL MYSTAYS Kiyosumi Shirakawa when you visit Tokyo. HOTEL MYSTAYS Kiyosumi Shirakawa Front Desk
Guest User
Deluxe Family Room with Kitchen
Stayed in Jan 2025
Family
3 review
10.0/10
Outstanding
Posted on Feb 24, 2025
Great friendly helpful staff; deluxe family room was great & very spacious.
Response from Property: Dear guest, thank you for choosing Hotel Mystays Kiyosumi-Shirakawa for your stay among many hotels.All of us at Hotel Mystays Kiyosumi-Shirakawa are relieved to hear that you were satisfied with your stay.Thank you for your compliments to our staff.We will continue to strive for better service in the future.We sincerely look forward to seeing you again.Hotel Mystays Kiyosumi-Shirakawa Front Desk
Daniel pm
Standard Double Room with Kitchen
Stayed in Nov 2024
Couples
16 review
8.0/10
Very Good
Posted on Jan 17, 2025
Big rooms but small beds for couples. Nice staff and very quiet place. Convenience stores and metro stations are a little far (10-15min) but it's a good place
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kiyosumi Shirakawa from among the many hotels available. We apologize for the inconvenience caused during your stay as the bed was a little small. The standard queen room has the largest bed in our hotel. We look forward to welcoming you back again. HOTEL MYSTAYS Kiyosumi Shirakawa Front Desk
Aeey Soracha
Standard Twin Room Non smoking
Stayed in Mar 2025
Family
11 review
8.0/10
Very Good
Posted on May 12, 2025
A bit too far from subway but the other is good
Response from Property: Thank you very much for choosing Hotel Mystays Kiyosumi-Shirakawa out of all the hotels in Japan.The entire staff is relieved to hear that you were satisfied with your stay.As for access from the nearest station, it takes about 6 minutes on foot from A1 at Kiyosumi-Shirakawa Station.We apologize for any inconvenience caused as the elevators are located only on the opposite side of the building.We look forward to seeing you again at our hotel.Hotel Mystays Kiyosumishirakawa Front Desk
Guest User
Superior Double Room with Kitchen Non smoking
Stayed in Dec 2024
Family
22 review
6.0/10
Posted on Jan 18, 2025
Room cleaning service is chargeable despite 3 nights stay.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Kiyosumi Shirakawa from among the many hotels available. We apologize for the inconvenience caused by the lack of cleaning during your stay. Thank you for your valuable feedback. We will take it into consideration to improve our services in the future. We look forward to welcoming you back to Tokyo. HOTEL MYSTAYS Kiyosumi Shirakawa Front Desk
Rattiporn
Standard Triple Room Non smoking
Stayed in May 2024
Travel with friends
1 review
7.5/10
Posted on Jun 9, 2024
Goods location to connect 2 MRT station and 3 MRT lines, easy way to Asakusa, Tokyo station, Harajuku, Tsukiji fish market, mrt line e to direct Warner Bros. Very quietly location but you're able to find foods around and very good restaurants has coffee, breakfast and lunch meal. The room and bathroom bigger than other hotel in the same rate, space enough for 3 persons. recommend to chose again.
Response from Property: Dear guest, Thank you for staying with us. The nearest station, Kiyosumi Shirakawa Station, is served by two subway lines, the Hanzomon Line and the Oedo Line. Access is very convenient. We are very happy that our hotel was useful as a base for sightseeing. There is a cafe near the hotel. We sell meal tickets, so you can use them for breakfast and lunch. We are very honored that you liked our hotel. We will continue to strive to improve our service so that our customers will be satisfied. We hope that you will stay with us again next time. Thank you for your review .HOTEL MYSTAYS Kiyosumishirakawa
Guest User
Standard Triple Room Non smoking
Stayed in Feb 2024
Travel with friends
2 review
7.5/10
Posted on Mar 28, 2024
Hotel was about 15 minutes from any train station. There were three single beds to one room which was a bit crowded but nothing too crazy. Good place to stay if you just need a place to sleep.
Response from Property: Thank you very much for choosing our hotel.Our hotel is an 8-minute walk from Morishita Station on the Toei Shinjuku Line and Toei Oedo Line, and a 5-minute walk from Exit A1 of Kiyosumishirakawa Station on the Toei Oedo Line and Metro Hanzomon Line.Please note that it will take longer if you use a different exit.Please contact us if you have any questions about the way to the hotel.We would like to utilize your feedback to improve our services in the future.Thank you very much for your kind contribution during your busy schedule.
Mas-Atlanta
Standard Triple Room Non smoking
Stayed in Jul 2023
Family
7 review
10.0/10
Outstanding
Posted on Aug 3, 2023
The room was very clean. The laundry units on the first floor really help and comparatively very cheap to use. Before the check out we asked for a taxi and it came right on time and the staff was very helpful.
Response from Property: Thank you for your stay. Our cleaning staff works hard every day to make our guests feel comfortable. We strive to provide suggestions and support to our guests' needs and requests. Thank you very much for your compliment. The laundry corner has 2 washing machines, 2 dryers, 1 vending machine, detergent vending machine, ice machine, and microwave oven. Available 24 hours a day.Washing machine・・・1 time (30 minutes) 200 yenDryer... 1 time (15 minutes) 100 yenLaundry detergent: 100 yen per piece (for one wash)Please ask the front desk staff to arrange a taxi. (9:00 to 18:00 during business hoursWe will continue to do our best to satisfy our guests, so please stay with us again next time. We are looking forward to seeing all of our staff.Thank you for your review.Hotel Mystays Kiyosumishirakawa
Manish HK
Standard Twin Room Non smoking
Stayed in Nov 2023
Family
9 review
8.5/10
Very Good
Posted on Jan 14, 2024
2 star hotel , ,near to Kiyosumi Shirakawa subway station , took 8 min walk from station to hotel with 2 under 10 years old kids , kindly note , in subway station only exit A3 has lift , don't take exit A1 or other if you have heavy luggage, I took A1 and suffered, so I don't want other do the same mistake :) , easy to reach city canter. All in all very basic hotel, value for money .
Response from Property: Thank you very much for choosing Hotel Mystays Kiyosumi-Shirakawa.If you use the nearest station, Kiyosumi Shirakawa, the closest exit is Exit A1, but there is no elevator.The other nearest station, Morishita Station on the Toei Oedo Line and Shinjuku Line, has an elevator.If you have any questions, please contact the hotel for further information.We will continue to strive to improve our services, so please come stay with us again next time. All of our staff look forward to serving you. Thank you very much for taking the time out of your busy schedule to write us.
Guest User
Standard Twin Room Non smoking
Stayed in Mar 2025
Family
3 review
4.5/10
Posted on Apr 21, 2025
Poor CP value
Response from Property: Dear Guest, Thank you very much for staying at our hotel. We are very sorry that you were not satisfied with our service. We take your feedback seriously and would like to make improvements so that you will be satisfied. We hope that you will use our facility again. We sincerely hope that you will stay with us again next time.Thank you very much for your review. HOTEL MYSTAYS Kiyosumishirakawa
Trixie
Standard Triple Room Smoking
Stayed in Sep 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Oct 22, 2023
I had an amazing stay in Tokyo! The location is fantastic, just a stone's throw away from the metro subway, making it incredibly convenient for exploring the city. The room was not only spacious but also impeccably clean, and the big bed provided a comfortable night's rest. I'm already looking forward to coming back and will definitely choose this place again. Highly recommended!
Response from Property: Thank you for using HOTEL MYSTAYS Kiyosumi Shirakawa.We are happy to see that you were satisfied with your stay.We will continue to strive to improve our services to ensure your satisfaction.Please use us again when you come to Japan again.Thank you for your feedback.
Chhun Chhay
Standard Triple Room Non smoking
Stayed in Feb 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 30, 2025
good service
Response from Property: Thank you very much for choosing Hotel Mystays Kiyosumi-Shirakawa out of all the hotels in Japan.The entire staff is relieved to hear that you were satisfied with your stay.We hope you will visit Hotel Mystays Kiyosumi-Shirakawa again when you come to Tokyo!Hotel Mystays Kiyosumishirakawa Front Desk
Rony5057
Standard Triple Room Smoking
Stayed in Jun 2023
Family
2 review
10.0/10
Outstanding
Posted on Jul 20, 2023
Hotel quite new and room is very clean.There’s various shop and mart around, train station just a walking distance.
Response from Property: Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience during your stay at our hotel.We're pleased that you found our hotel to be quite new and the room to be very clean. Maintaining a clean and comfortable environment for our guests is one of our top priorities.It's great to know that our convenient location, with various shops and markets around, along with the train station within walking distance, contributed to your overall satisfaction.Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering exceptional experiences to all our guests. If you ever plan to visit our area again, please don't hesitate to choose us for another enjoyable stay.Thank you once again for choosing our hotel. We look forward to welcoming you back in the future.