Bridgeside Rooms

"An absolute gem of place to stay! The location in perfect, and secure, the rooms are very well equipped and very comfortable, they’re well presented and exceptionally clean. The team were great, very responsive, helpful and friendly. The check in process was easy and hassle free. I would certainly stay again."

The Olde Drill House

The Shakespeare Inn

Esther's House

Heritage View Guest House

"We thoroughly enjoyed our 5 night stay. A fabulous guest house with lots of character, quaintness and nicely decorated. We were made to feel very welcome by Julie, who without doubt is the friendliest guest house host we’ve ever stayed with. Warm, kind , caring and approachable she is clearly very passionate in doing all she can to ensure her guests enjoy their stay. Job very well done Julie, thank you so much and what great breakfasts you serve!😀"

Carrow Cottage

The Barn the Elms

The Ironworks Aparthotel

"Dan was absolutely amazing and easy to get hold of during my stay, I had a problem with my room and he kindly upgraded me really quickly, the staff onsite was brilliant and overall I had a great time."

10 The Colliery

The Malthouse

"We were on a Red Letter two day break in a superior room with one dinner included.We were shown to the’Front room’ after being informed by the staff member that all the rooms at The Malthouse are considered superior. The room was quite small and the bed was only just big enough to be classed as a double size.The bathroom we discovered had a cracked glass in the window which faced the main road and although frosted was still rather revealing,no curtain or blind.The wash basin was one which would usually be found in a small household cloakroom.It had a cascade style tap which meant that most of the water landed on the floor.Trying to put water into the kettle was a feat of acrobatics with the basin being so tiny.[Please see photos}The wash basin was also partially blocked and would only drain very slowly. There wasn’t a ceiling light in the room which meant relying on the bedside lamps and one on the desk.One of the bedside lights wasn’t working at all.Both these faults were reported to reception but nothing was done.I mentioned this to a staff member on our departure so maybe the next incumbent would have more luck. We found out from another disgruntled guest that the rooms were not serviced on a daily basis unless requested.How are the guests supposed to know this?The tea and milk were replenished. A previous occupant?had broken a necklace and we kept finding beads from it scattered on the floor which must question how recently our room had been cleaned properly before our arrival. Tea making items were stowed on a very low table close to the side of the bed blocking access. Never before seen the television plug and wires coming from the ceiling. Overall our stay wasn’t anywhere near as good as we had anticipated.Everything seemed minimal but with a little effort it could have been much better. Breakfast wasn’t good.No pot of tea just a mug and we weren’t offered a refill.Toast was available but only if requested.How are guests supposed to know this if not informed by staff?Just two cereals to choose from.I ordered porridge which should come with fresh fruit and honey.I asked not to have the honey but it arrived without any fruit either. In its favour it is well situated for the bridge but I don’t think we will be hurrying back there anytime soon."