368-2 Iwasaki, Tamana City, Kumamoto Prefecture, 865-0016, JapanSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
7.8/10
Good
17 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities7.8
Service7.8
Cleanliness7.9
Filter by:
Sort by:
All reviews(17)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(3)
Guest User
Standard Japanese-Style Room 2F
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 8, 2025
You are kind.
Original TextTranslated by Google
Guest User
New Building Spacious 2-Room Japanese-Style Room with Semi-Open-Air Bath Non-Smoking
Stayed in Jul 2024
Family
14 review
4.0/10
Posted on Aug 17, 2024
The location is very ordinary, close to residential areas, and there is no resort-like environment.
The room cleanliness was average, I saw a big spider twice in the hotel, and the hotel staff also lacked cordial greetings!
Do not recommend this hotel!
Original TextTranslated by Google
Guest User
Standard Japanese-Style Room 2F
Stayed in Jul 2024
Family
3 review
3.5/10
Posted on Aug 3, 2024
On the first day of staying in the hotel, I felt it was ok at first. The place was also a bit old, but it was not bad. On the day of check-out, we checked out 15 to 20 minutes late and were charged 2,970 yen, which felt really excessive, because we have stayed in many hotels and B&Bs in other places, and they never really deducted our fees for late check-in. The hotel staff knew that we had children but didn't understand. For breakfast, they served Japanese breakfast, but they said we were overtime, so they didn't leave any for us, We paid for breakfast.•Then I asked them if I could sit in your restaurant to eat the bread I bought, but the staff said no and asked us to leave immediately. It was a very bad experience and I will not go there again. The place is remote and not very special, and they charge tourists a bit too much. Maybe they don't have business. I urge you to think twice when booking this place and don't go! Very bad place and customer service
Original TextTranslated by Google
Angela Hong
Run Of House
Stayed in Jun 2024
Family
5 review
4.0/10
Posted on Jul 22, 2024
The hotel is really old, and the tatami on the bed is too thin. I originally stayed for three nights but ended up switching to a hotel immediately before the third day. Even if I wasted the money for one night in the hotel, there was nothing I could do. I couldn't sleep at all. There was no entertainment TV in the room. No, it is really just a place where you can stay away from the hustle and bustle and relax. Unfortunately, I was not able to reach such a state. In fact, this hotel is not bad, and most of them are local Japanese. It is just not suitable for me. The hotel The catering is also very exquisite, and the open-air hot spring is also very beautiful. But everything is back to the 1980s. If you like retro and stay away from the hustle and bustle, this hotel is really good.
Original TextTranslated by Google
Guest User
Main Building Superior Japanese-Style Room with Private Open-Air Bath
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 2, 2024
There is a footbath on the nearby roadside and the public bath is spacious. They also gave friendly directions so I had no inconvenience in using it.
Original TextTranslated by Google
Guest User
Main Building Standard, Japanese-Style With Bath, Garden View
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on Apr 21, 2024
The equipment is very good, but you have to pay extra to use the outdoor bath. The food is good.
Original TextTranslated by Google
Jimshung
Standard Room
Stayed in Aug 2023
Traveling with friends
3 review
9.0/10
Great
Posted on Sep 5, 2023
The waiter was very nice and polite, and gave me a small gift before leaving! Feel at home!
Original TextTranslated by Google
Pandapanda
Standard Japanese-Style Room 2F
Stayed in Jan 2024
Couple
34 review
8.5/10
Very Good
Posted on Mar 13, 2024
The room is big, very satisfied
Original TextTranslated by Google
jimmykwok06
Main Building Standard, Japanese-Style With Bath, Garden View