Kokotel Khao Lak Seascape

Kokotel Khao Lak Seascape Reviews

Kokotel Khao Lak Seascape

30, 30 Petchakasem Road, Khuekkhak, Phang Nga Province, 82190, ThailandSee Hotel Details
Kokotel Khao Lak Seascape
Kokotel Khao Lak SeascapeKokotel Khao Lak SeascapeKokotel Khao Lak Seascape
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1 night

Guest Reviews

8.0/10
Very Good
17 review
Verified reviews
Location7.9
Amenities8.0
Service7.9
Cleanliness8.0
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All reviews(17)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(1)
Yoh Travels
Koko Couple Standard
Stayed in Jul 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Oct 9, 2025
It was clean and I enjoyed staying in the room. It was perfect for what I needed.
Response from Property: Dear Valued Guest,Thank you for sharing such a positive note about your stay; we’re delighted the room cleanliness stood out and that everything was perfect. Your high rating means a great deal to us, and we’ll keep working to deliver the same standard on every visit. It would be our pleasure to host you again during your next visit to this area.Best Regards,Kokotel Khao Lak Seascape Team
Rolfie
Koko Couple Deluxe
Stayed in Jun 2025
Family
6 review
6.0/10
Posted on Jul 20, 2025
Avoid Seascape Rooms Entirely - Lighthouse Works (If Upstairs!) Our initial "Seascape" room was uninhabitable:** overpowering mould/must smell caused breathing difficulties (tight lungs) within 30 minutes. Combined with noisy transformers outside, we fled immediately. Staff moved us *free* to their "Lighthouse" hotel across the road. **Beware the ground floor:** our Lighthouse room had the same severe damp/mould issue. **After one awful night, we paid extra to upgrade to a 3rd-floor sea view room.** **This saved the stay:** The upstairs Lighthouse room was fresh, clean, comfortable (great beds/linen) with lovely views. Free water on each floor was appreciated. We extended from 5 to 7 nights here. **Serious Issues Remain:** 1. **Seascape Building:** Avoid entirely - severe mould makes it unfit. 2. **Lighthouse Ground Floor:** Same mould/damp problem. **Only higher floors are acceptable.** 3. **Pool:** Excess chlorine on Day 1 bleached my wife's black leggings brown. Check levels before swimming. **Bottom Line:** Only stay if you can *guarantee* an **upstairs room in the Lighthouse**. Never accept any Seascape rooms or Lighthouse ground floor rooms. The hotel must fix pervasive mould issues.
Response from Property: Dear Rolfie,Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconvenience you experienced with the mould issues in both the Seascape and Lighthouse ground floor rooms. Your comfort and safety are our top priorities, and we are addressing these concerns urgently to ensure they do not recur. We are glad to hear that your stay improved after moving to an upstairs room in the Lighthouse, and we appreciate your kind words about the comfort and views there. Your comments about the pool have been noted, and we will monitor chlorine levels more closely. We hope to have the opportunity to welcome you back under better circumstances.Best Regards,Kokotel Khao Lak Seascape Team
Guest User
Koko Couple Standard
Stayed in Jul 2025
Couple
5 review
4.0/10
Posted on Aug 16, 2025
The room that was delivered looked like it hadn't been cleaned at all. When sending a room to a customer, should the guest have inspected it first? This was in terrible condition. The room was like it was sloppily made. I've stayed at many hotels and I don't understand why this place is like this. I'm Thai. If a foreigner encountered this condition, I probably wouldn't be able to describe it. Let me use the pictures to explain the condition of the room that was made and sent to the customer. Is this the condition? And there was no management at all. I booked two rooms in total. I requested one as a honeymoon room, but the room condition had not been improved at all. It was a normal room. When I saw it, I couldn't accept it. Even though I booked several hours in advance. I arrived at almost 10:00 PM or around 10:00 PM, I put my stuff away, walked down to the beach, and then came back. I sat by the pool to buy something and went up to the room. When I inspected the room, I was shocked, as seen in the pictures I took. I've been to many places with this logo. I've never encountered a place as bad as here. Another thing is, did the person who put the cloth on the bed look or something? They left torn cloth for the customer. If the cloth is old, please change it to a new one. Don't use old cloth like this. It will damage the Cocotel logo. Look at the condition of the coffee spoon. The hot water kettle behind the balcony and the shower could have been cleaned, but they weren't. When checking out, they probably just made the bed and that was it. I'm extremely dissatisfied with the service and support. There was no good solution. They just said we'd improve. If I were to stay here again and find myself in this same condition, what would you have me do?
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6/18
Guest User
Koko Couple Standard
Stayed in Jul 2025
Couple
1 review
8.5/10
Very Good
Posted on Aug 31, 2025
It was really very clean. Unfortunately, you had to walk a bit to 7-Eleven, but otherwise it was very good.
Original TextTranslated by Google
Response from Property: Dear Guest, we are delighted that you gave us such a positive review. Thank you so much for your kind words about the cleanliness; our housekeeping team is thrilled to receive this recognition. At the same time, we regret that the nearest 7-Eleven was a bit of a walk for you. We understand that being close to shops is convenient, and we will gladly take your feedback into consideration. As a helpful suggestion, our small grab-and-go area at reception offers snacks and drinks for those in a hurry. Overall, we are pleased that you otherwise enjoyed your stay very much. Thank you for choosing Kokotel Khao Lak Seascape; it was a pleasure to host you. Kind regards, Team Kokotel Khao Lak Seascape
Guest User
Koko Couple Standard
Stayed in Feb 2025
Family
3 review
9.0/10
Great
Posted on Apr 4, 2025
More like a hotel for a few days. Conveniently, there are 2 inexpensive cafes and a mini-store nearby. Quiet. Breakfasts are not bad. But the hotel has no territory. When we booked, this did not bother us. But in fact, it turned out that it was really not enough.
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Guest User
Koko Couple Standard
Stayed in Aug 2025
Booked for others
3 review
9.0/10
Great
Posted on Sep 3, 2025
Excellent
Original TextTranslated by Google
Response from Property: Dear Ananyarat, We are so glad to receive your warm compliments on your wonderful stay. Thank you for taking the time to write a review to encourage our team. Your words of excellence mean a lot to us and help energize all departments to always maintain the highest standards of service and cleanliness. Thank you for choosing to stay with Kokotel Khao Lak Seascape. We truly appreciate your trust. Best regards, Kokotel Khao Lak Seascape Team.
Guest User
Stayed in Nov 2022
Other
10/10
Outstanding
Posted on Dec 7, 2022
We stayed here for two separate nights on either end of a boat trip. The price was extremely reasonable and we were very pleased with the value. The room was basic, but very clean. (The king size bed room is quite large.) The breakfast was basic, but it was made fresh and it was free. The beach is right across the street. The staff here were so very very nice to us. There are many fancy resorts in Khao Lak, and if that is what you're expecting, this is probably not for you. If you are looking for cheap and cheerful night or two, then I think you'll be pleased with the value.