Kokotel Khao Lak Isara Casa Reviews

Response from Property: Dear Valued Guest,Thank you for your brief feedback and generous rating. We're glad you found your stay comfortable and hope to welcome you back to the Kokotel Khao Lak Isara Casa soon for an even better experience.Best Regards,Bhakbhoom Devian Vladikul (Dave)Resident MasterKokotel Khao Lak Isara Casa

Response from Property: Dear Valued Guest, Thank you for taking the time to review our room and our front desk staff. We apologize for the unexpected noise and cleanliness issues this morning. We have informed our housekeeping team. To reduce plastic waste, our hotel promotes sustainability by encouraging guests to refill their water bottles from the fountain on each floor (opposite the elevators). Our reusable glass bottles are sanitized and safe to use. Our sustainability policy emphasizes dispensing drinking water and reusable containers. Should you require additional items such as shower caps, slippers, toothbrushes or towels, please ask at the front desk. We welcome your feedback and hope that we will have the opportunity to serve you better next time. Best regards, Pakpoom Davian Vladikul, Property Manager, Cocotel Khao Lak Issara Casa

Response from Property: Dear Tanya.haha, Thank you for your review and excellent rating. We are glad that the room was clean, spacious, comfortable, the price was reasonable, and the staff were very helpful. For the location that is a bit far from the tourist attractions, we appreciate you sharing this view with us and are glad that the location near our food sources made our trip more convenient. We hope to welcome you back to Kokotel Khao Lak Isara Casa again. Best regards, Pakpoom Davian Vladikul, Property Manager, Kokotel Khao Lak Isara Casa

Response from Property: Dear Donna2022, Thank you for choosing our hotel and taking the time to leave a review. We appreciate your kind words. We will continue to strive to improve our services so that we can provide you with a service that satisfies our customers. We look forward to welcoming you again. Bhakbhoom Devian Vladikul (Dave)Resident ManagerKokotel Khao Lak Isara Casa

Response from Property: Dear Guest User, Thank you for sharing your experience with us. We are delighted that you enjoyed our spacious rooms and the secluded location we pride ourselves on. We hope you enjoyed the beautiful surrounding areas. We understand that some guests may experience difficulties without private transportation, so we are looking for ways to improve the availability of transportation services for comfortable travel around the area. We want to assure you that your comment has been heard and we are actively working to resolve the issue. We look forward to welcoming you back to our hotel on your next visit. Best regards, Bhakbhoom Devian Vladikul (Dave), Residence Manager, Kokotel Khao Lak Isara Casa

Response from Property: Dear Valued Guest, Thank you for your high review score and compliments. We are glad that your room was spacious, clean and provided you with a comfortable sleep at Kokotel Khao Lak Isara Casa. We hope to have the opportunity to welcome you back again for another relaxing stay. Best regards, Pakpoom Davian Vladikul, Property Manager, Kokotel Khao Lak Isara Casa