Rihga Hotel Zest Takamatsu Reviews

Response from Property: Thank you very much for staying at the Rihga Hotel Zest Takamatsu.We would like to thank you again for taking the time to share your impressions of your stay with us.We are very pleased to read that you found our hotel to be a ‘lovely hotel’ and that you gave a warm evaluation of our staff.We are also glad to hear that you enjoyed our breakfast.On the other hand, we apologise for the inconvenience caused by the slippers in the breakfast room. We ask our guests not to move around the hotel in room slippers. We would be grateful for your understanding.We will continue to make every effort to provide you with a pleasant stay in the future.We look forward to welcoming you again.Front desk Katagiri

Response from Property: Dear guest,Thank you for choosing to stay at the RIGA Hotel Zest Takamatsu, and for sharing your kind feedback with us.We are thrilled to hear that you found the hotel's location convenient, with many shops and restaurants nearby. We're also glad that the airport bus stop outside the hotel made your travel even easier.We hope to welcome you back on your next visit to Takamatsu, and will strive to make your stay even more enjoyable.Best regards,Front Desk, Katagiri

Response from Property: Thank you very much for staying at Rihga Hotel Zest Takamatsu.We are relieved to hear that the change to a non-smoking room went smoothly and that you were satisfied with your stay. Thank you also for your compliments on the access to the airport and the location of the bus stop.On the other hand, we apologize for the inconvenience caused by the lack of coin laundry service. This is a valuable feedback and will be taken into consideration in the future.We look forward to welcoming you back to our hotel again.Front Desk Katagiri

Response from Property: Thank you very much for staying at the Rihga Hotel Zest Takamatsu.We would also like to thank you again for taking the time to give us feedback on your stay.We are delighted that you appreciated the cleanliness of our facilities and the state of maintenance of your room. The access to the port and the convenience of our location also make us a popular choice for many guests as a base for sightseeing and business.On the other hand, we apologise that the breakfast did not meet your expectations. In particular, your comments regarding the balance of Western food and protein will be taken into consideration for future menu improvements.Our staff will continue to make every effort to make your stay at our hotel more comfortable. We look forward to welcoming you again.Front desk Katagiri

Response from Property: Thank you very much for choosing to stay at Rihga Hotel Zest Takamatsu.We truly appreciate your kind feedback regarding our location. We are delighted to hear that our convenient access to the airport and port bus stops, as well as the short walking distance to JR Takamatsu Station, contributed positively to your stay.Should your travels bring you back to Takamatsu, we would be honored to welcome you again and provide you with another comfortable experience.Warm regards,K. KatagiriFront Desk

Response from Property: Thank you very much for staying at the Rihga Hotel Zest Takamatsu.We would also like to thank you again for your kind words of praise regarding your stay.We are very pleased to hear that you are satisfied with our hotel's location, parking and staff.Although the rooms have been built over the years, we are working daily to clean and maintain the facilities so that you have a comfortable stay. We will continue to strive for even better service in the future.We hope you will visit our hotel again when you come to Takamatsu.We look forward to welcoming you again.Front desk KatagiriTranslated with DeepL.com (free version)

Response from Property: Dear Guest,Thank you very much for staying at Rihga Hotel Zest Takamatsu.We are delighted to hear that you were satisfied with our hotel's location. It is wonderful to know that you found it convenient for accessing the airport, shopping, and the ferry terminal, making your stay more comfortable.We will continue striving to provide even better service, and we sincerely hope to welcome you again when you visit Takamatsu in the future.We look forward to your next stay.Best regards,Front DeskKatagiri

Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stays at our hotel.We are glad to hear that you found our location convenient, with easy access to the pier, airport bus, and nearby udon shops and cafes. We also appreciate your positive comments about the amenities available for tourists.However, we deeply apologize for the inconvenience you encountered during both of your stays. We sincerely regret that you were placed in a room on a construction floor during your first visit, and we understand how disruptive the noise and construction materials must have been. Additionally, we are sorry that the second room did not meet your expectations, particularly with the window situation. We strive to offer rooms that match the descriptions, and we will review our room offerings to ensure more accurate representation in the future.Regarding the room sizes, we regret that there was such a discrepancy between your stays. We are constantly working to improve our guest experience, and your feedback will help us in this regard.We value your comments and will use them to make the necessary improvements. Should you choose to visit us again, we will do our utmost to provide a more comfortable and enjoyable experience.Thank you once again for your valuable feedback.Best regards,Front Desk, Katagiri

Response from Property: Thank you for your feedback. We apologize for the inconvenience caused by the central air conditioning system during your stay. We understand that the room became too warm despite the outside temperature being cooler, and we sincerely regret that this impacted your comfort.We are continuously working to improve our services and will look into options for better temperature control in the future. We appreciate your understanding and hope to have the opportunity to welcome you again soon.Best regards,Front Desk, Katagiri

Response from Property: Thank you very much for staying at Rihga Hotel Zest Takamatsu.We are very honored to receive your warm words for our staff. We will continue to strive to provide our guests with courteous service so that they can spend their stay in comfort and peace of mind.We hope you will visit us again when you come to Takamatsu.Front Desk Katagiri

Response from Property: Thank you so much for choosing to stay with us at RIHGA Hotel Zest Takamatsu, and for sharing such a wonderful review. We're thrilled to hear that our location and the variety of nearby restaurants and shopping options made your stay more convenient. It's also fantastic to know that our team was able to provide you with a warm welcome and excellent service.We truly appreciate your kind words about our restaurant, and we're glad you had the chance to enjoy it. We look forward to welcoming you back during your next visit to Takamatsu.Best regards,