Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service9.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(578)
Positive reviews(564)
Reviews with photos/video(80)
Delicious breakfast(73)
Easy to get around(50)
Classy environment(49)
Friendly front desk staff(30)
Convenient parking(20)
Perfect for business trips(16)
Stayed multiple times(8)
Nice bathtub(4)
Negative reviews(14)
Guest User
Business Room (2 Beds)
Stayed in May 2025
Couple
23 review
10/10
Outstanding
Posted on Jun 24, 2025
Nice hotel, staff were quite kind and the aunties who cleaned the room were so polite.
Response from Property: 親愛的小主!太開心收到您的認可啦~您的好評就是我們努力的光,工作人員的友好、阿姨的禮貌,都是想讓您在這兒住得像回家一樣暖。下次來,咱們接着延續這份温馨,蘭博泰爾酒店等您回來呀~
Guest User
Business Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 18, 2025
Jiao Tong helped me during 2 days, 3h each days to get a simcard because china mobile don't have prepaid simcard for tourist in Taiyuan. No simcard=no internet=no alipay. We had to in several bank to change my money in yuan because not every office do that. The desk was very comprehensive too. Great thank to Jiao Tong !!
Response from Property: Dear guests: Welcome to China! Thank you very much for your high praise. We always uphold high standards and strive to be perfect in facilities, hygiene, environment and services. Your satisfaction is the greatest affirmation for us. We look forward to meeting you next time~
travelleris
Superior Queen Room
Stayed in Oct 2023
Solo traveler
27 review
10/10
Outstanding
Posted on Nov 5, 2023
The Rainbow Hotel is located very centrally in Taiyuan and I enjoyed my stay there. I went for a weekend trip in Taiyuan and this hotel was good for my budget and location preference. Great morning walk along the bridge and river too.
The hallway was a little noisy because there was a wedding party during the whole weekend, so I could hear too many people talking throughout the day and night, but I guess that was just my bad luck.
Breakfast buffet was nice also and staff was helpful.
Response from Property: Dear distinguished guest of Rambotel, thank you for your high praise. We welcome every guest to share your most authentic stay experience with us. Only in this way can we continue to improve and upgrade. It is our honor to see our colleagues provide you with the caring service that satisfies you. With our full enthusiasm, we will serve as the business card of Taiyuan in your mind! Rambotel Hotel looks forward to your visit again! I wish you a happy life!
Eric
Superior Queen Room
Stayed in Sep 2024
Family
6 review
9.0/10
Great
Posted on Oct 3, 2024
Great service
Response from Property: 【食品步行街】【網紅打卡地-鐘樓街】親愛的客人您好!衷心感謝您選擇蘭博泰爾酒店,也感激您那些暖心的誇獎和熱情的推薦!您在這片美好的土地上找到了家的感覺,我們將一直敞開大門,期待您常回來小住,感受家的温馨。記得時常光顧哦!
ZackB
Superior Queen Room
Stayed in Apr 2024
Solo traveler
15 review
10/10
Outstanding
Posted on May 5, 2024
Nice and clean place
Response from Property: 【一覽汾河景觀】【緊鄰濱河東西路】【緊鄰濱河體育中心】【茶吧·慢煮光陰一盞茶】尊敬的蘭博泰爾貴賓,感謝您滿滿的好評,真誠的服務,舒適的環境,都是我們為您帶去一次愉悦的入住體驗而精心準備的,您的滿意是對我們最好的鼓勵,真誠歡迎您再次光臨!祝您工作順利,生活愉快!
Guest User
Superior 2-bed Room
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 14, 2025
It was a great experience. My child was taking the college entrance exam, so I booked a room nearby. The hotel thoughtfully arranged a college entrance exam room for us. There were college entrance exam candidates all around us, so we wouldn't disturb each other's rest. They also prepared small gifts and blessings for the child every day, which made the child very happy. I'm very happy to have chosen our hotel. Thank you to the staff for their efforts!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are delighted to see your recognition. We have created clean and tidy rooms, exclusive floors, and special gift packs and cheering gifts for college entrance examination families, just to give you more warmth and support on your way to the examination room. I hope this effort can become a small beauty on the road to the college entrance examination, and I also wish the candidates a successful start and a bright future! I look forward to meeting you again in the future and continuing this warmth~
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 23, 2025
The room was clean and tidy, the service was excellent, and the breakfast exceeded expectations. I did not expect that the cost performance of this hotel was completely beyond my expectations before I checked in. The waiter also sent Shanxi specialty snacks attentively, which was very warm.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation of the hotel! The clean rooms, considerate service and breakfast that you mentioned are all the results of our hard work. We are very happy to exceed your expectations and bring you a warm stay. We will continue to maintain it and look forward to you choosing us again to start a new beautiful journey!
Guest User
Discount Business Double Room
Stayed in Mar 2025
Solo traveler
12 review
10/10
Outstanding
Posted on May 3, 2025
Facilities: Like
Sanitation: Clean
Environment: Elegant
Service: In place
Guaranteed late check-out until 16:00: Executed
Selected Shanxi specialties random gift package: Yes
I must stay in the hotel every time I travel. It is cost-effective and relatively speaking, I like it. It is very suitable for both business and couples. I recommend it to everyone.
Service
Original TextTranslated by Google
Response from Property: Dear guest, please allow us to express our deepest gratitude to you! Our entire team is filled with joy and pride after receiving your favorable comments. Your affirmation is not only a direct recognition of our services, but also a great encouragement to the hard work and professionalism of every employee of our hotel. In your comments, we see that our unremitting pursuit of service quality has been rewarded, and we also feel your satisfaction and recognition of your stay experience. Each of your feedback is our precious wealth, which will inspire us to continue to improve and innovate, and provide future guests with a more excellent and warm accommodation experience.
Guest User
Superior 2-bed Room
Stayed in Mar 2023
Solo traveler
4 review
2.0/10
Posted on May 2, 2023
Halfway through the trip, they asked me to take off my shoes. I think it was because they gave guests the same slippers. Also, the room I booked was priced at 1588, but they took a deposit of 2000 and returned me 397. 5 yuan just disappeared. I've stayed in many hotels, but this was the first time I encountered such a terrible thing. Please be careful when booking a hotel. Hotels under Shanxi Culture and Tourism Group are just like this.
Original TextTranslated by Google
Response from Property: Thank you for giving such a personalized review in your busy schedule. Lambotel Hotel is committed to providing guests with a satisfactory check-in experience. The slippers in the room of our store are environmentally friendly slippers, which are disinfected once for each guest and replaced once for each guest, and there are marked words on the packaging bag; in addition, the room you booked in our store For one room for four nights, the room fee is 1588 yuan, and a bottle of 1.5L mineral water is used during the stay. There is a label indicating that the charge is 15 yuan, and it is reflected in your invoice. There are no malicious charges or other charges. During the May Day holiday, the flow of people has increased significantly. You may have some inconvenience in some links, which caused you to bring a little anger in your comments. I hope you will feel happy and calm after your comments. We look forward to providing you and every guest with more high-quality and value-added services in the future.
Guest User
Superior 2-bed Room
Stayed in Apr 2023
Business traveler
16 review
7.5/10
Posted on Jun 5, 2023
The location is good, the transportation is convenient, the bed is too narrow, the service is not good, the breakfast is good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Rambotel Hotel as your accommodation during this trip and sharing your stay experience with us. We are deeply sorry for the poor experience you have had during this stay! We will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you, your family and friends again.
Guest User
Superior Queen Room
Stayed in Apr 2023
Business traveler
1 review
10/10
Outstanding
Posted on May 16, 2023
The location of the hotel is good and the transportation is convenient;
The design style is unique, antique and charming;
The front desk service attitude is also very good, warm and thoughtful;
The room layout is very comfortable, hygienic and clean;
The overall feeling is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel! As time goes on, if there is true love and love like streams, as long as we have your support, we will work harder and serve you wholeheartedly, just for your comfortable living, safe living, and safe living! Thank you again for your affirmation of the hotel, look forward to your visit again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Feb 2023
Business traveler
15 review
2.0/10
Posted on Apr 2, 2023
Do not stay in this hotel! The whole thing is different, some facilities and decoration are not as good as 7 days like home, some are like star hotels, all kinds of bugs, disgusting, hurry up and close down! At this price, Atour is a hundred times better than it in all seasons!
Original TextTranslated by Google
Response from Property: We are very puzzled by your negative review. The sudden appearance of your outlier review among the five-star reviews really makes us have to consider your motives. In this Internet age, it is really ugly to disregard the rules and slander others at will. I sincerely hope that the Internet environment can develop healthily. We will continue to work hard to do our best, serve every respectable guest, be a socially responsible enterprise, and take on our own efforts in building a harmonious society.
Response from Property: 尊敬的客人,您好!感謝您選擇我們酒店並給予好評!您對衞生品質和服務態度的認可,是對我們最大的肯定!客房同事始終秉持高標準清潔流程,衹為給您提供安心舒適的居住環境;每一位服務人員也都希望用熱情與專業,讓您感受到家一般的温暖。能得到您的滿意,我們倍感榮幸!期待下次依然能為您帶來優質體驗,祝您生活愉快!酒店位於萬達柳巷商圈,環境舒適,配套設施齊全。酒店的發展離不開您長期的關注和支持,真誠期盼您的再次到來!祝您及家人好運連連,心想事成!
Response from Property: 親愛的賓客,看到您的分享真的太暖心啦! 能讓您在蘭博泰爾感受到家的温暖,在太原的旅程中被這座城市的善意包圍,我們倍感榮幸。感謝您對酒店地理位置、員工服務的認可,服務阿姨的暖心舉動被您記在心裏,我們一定會把這份感謝轉達給她!酒店位於萬達柳巷商圈,環境舒適,配套設施齊全。期待未來能再次在太原、在蘭博泰爾與您相遇,讓這份温暖延續~祝您回程順利,一切安好!