Taiyuan Junhong Hotel

Taiyuan Junhong Hotel Reviews

Taiyuan Junhong Hotel

No. 169 Changzhi Road, Xiaodian District, Taiyuan, Shanxi, ChinaSee Hotel Details
Taiyuan Junhong Hotel
Taiyuan Junhong HotelTaiyuan Junhong HotelTaiyuan Junhong Hotel
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Guest Reviews

9.5/10
Outstanding
2036 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(2036)
Positive reviews(1977)
Reviews with photos/video(463)
Friendly front desk staff(208)
Easy to get around(190)
Classy environment(174)
Delicious breakfast(160)
Close to metro(87)
Would stay again(59)
Perfect for business trips(57)
Tasty restaurant(11)
Negative reviews(57)
Anonymous User
Executive Business Double Bed Room (Sleep Aid Bedding + Smart Guest Control + Qingci Teacup)
Stayed in Jun 2025
Couple
17 review
2.0/10
Posted on Jul 29, 2025
The hotel is of very poor quality. 👎The pillows are dirty, but thank you to the service for replacing them at night. However, the hotel started renovations at 8:00 a.m. and continued until 10:00 a.m., which is the time for sleeping. If your hotel is undergoing renovations, you should not be selling rooms to people. 👎👎👎The vacation was ruined. I do not recommend staying in this hotel; instead, consider finding another hotel at the same price.
Response from Property: 非常抱歉此次入住給您帶來了糟糕的體驗，尤其是衞生問題和裝修噪音對您的假期造成了影響，我們深感愧疚，也對此進行了深刻反思。關於您提到的枕頭衞生問題，這是我們客房清潔工作的嚴重疏漏。目前我們已對所有客房布草的清潔流程進行了全面核查，並加強了清潔後的檢查環節，確保類似問題不再發生。同時，也非常感謝您對服務員及時更換枕頭的認可，這是我們服務中僅有的一點不足慰藉，卻遠不足以彌補您的不適。對於早上 8 點至 10 點的裝修噪音，這是我們的重大管理失誤。目前我們已調整了施工時間，確保在客人休息時段停止一切產生噪音的工程，同時對所有在住客人進行提前告知，避免再次影響大家的休息。您的不滿和批評是我們改進的重要動力，再次為毀掉您的假期向您致以最誠摯的歉意。我們非常希望能有機會彌補此次的過失，若您願意再次給我們機會，可隨時聯繫酒店客服，我們將為您安排優惠入住方案並提供專屬服務，以表歉意和誠意。感謝您的反饋，期待能得到您的諒解。
Anonymous User
Special Queen Room
Stayed in Jan 2025
Solo traveler
28 review
7.5/10
Posted on Feb 3, 2025
Had one night transit in this hotel for the next morning. Flight . However , the experience for this time is bad compared with the last stay. The room allocated is too small and the lighting in the walk way is shut off and the entire room is dim , called the reception to ask the maintenance staff to enable the lighting afterwards. They also missed the morning call but I managed to catch the flight . The receptionist did the apologies afterward. Overall , it is not outstanding hotel but for short time stay .
Response from Property: Dear customer, thank you for staying at Junhong. We are sorry to learn that you are not satisfied with our service. Regarding the issue you mentioned, we have made improvements. Thank you again for choosing to stay at Junhong. We hope this experience will not affect your trust in us and we look forward to seeing you again.
Jeansberry
Business Double Bed Room (Sleep Aid Bedding + Smart Guest Control + Tropical Rainforest Shower)
Stayed in Nov 2024
Solo traveler
4 review
8.0/10
Very Good
Posted on Dec 27, 2024
Everything was good, the room was clean and neat, breakfast was good as well
Response from Property: 親愛的客官您好，非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來!
Guest User
Business Double Bed Room (Sleep Aid Bedding + Smart Guest Control + Tropical Rainforest Shower)
Stayed in Apr 2025
Couple
12 review
7.5/10
Posted on May 19, 2025
Could have given this hotel a 4 star experience but during our 3 nights stay our room was only TIDIED UP one time! The bedding was literally thrown back over the bed and towels left unchanged or folded away. The staff at the reception are very friendly.
Response from Property: 尊敬的客户，非常感謝您入住君宏並留下寶貴意見，對於未達到您的期望，酒店全體員工表示誠摯的歉意。酒店管理層已對您的評語進行回顧並將不斷提高我們的服務質量。期待您的關注，歡迎您的再次光臨。
Xiaotian
Business Double Bed Room (Sleep Aid Bedding + Smart Guest Control + Tropical Rainforest Shower)
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 10, 2025
The hotel is located conveniently next to the subway station. The room is clean. Staff are courteous and professional. I needed help for a problem with the lock on my baggage. The hotel staff came immediately and the problem was fixed in 5’. I will come to stay again next time when visiting here.
Response from Property: 親愛的客官您好，非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次到來能給我們指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來!
TheDawg
Special Queen Room
Stayed in Nov 2024
Business traveler
293 review
10/10
Outstanding
Posted on Dec 27, 2024
 excellent hotel, clean, cozy morning sunshine
Response from Property: 尊敬的貴賓：您好！據説乾淨的居住環境是我們美好生活最基本的需要，它不僅可以讓您的心情愉悦，還能讓您身心愉悦！我們堅持一客一換，一如既讓堅守行業的最低要求也是最高標準：我們的客房阿姨們也是下了很大的功夫呢，服務員自檢，領班檢查，主管複查，經理抽查，每月質檢，為客人的住宿衞生標準提供保障，讓客人住的放心，睡的舒心，君宏全體員工一直在路上。十分榮幸得到您的認可，得到大家的信賴，感謝您為君宏宣傳，期待您的再次光臨！
Guest User
Special Queen Room
Stayed in Aug 2024
Family
20 review
10/10
Outstanding
Posted on Oct 7, 2024
The front desk staffs are very friendly. Good service. The rooms are very clean. Breakfast nice, too. Strongly recommend it.
Response from Property: 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
Guest User
Business Double Bed Room (Sleep Aid Bedding + Smart Guest Control + Tropical Rainforest Shower)
Stayed in May 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jun 20, 2024
good good
Response from Property: 尊敬的賓客：您好！感謝您再回來！巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖永恆不變。希望君宏酒店會是您記憶裏永遠的暖！歡迎常回來！祝：安好！
k-c
Special Queen Room
Stayed in Oct 2023
Other
43 review
6.5/10
Posted on Nov 30, 2023
normal hotel nothing fancy but worth the stay if you have a lower budget. hotel rooms are quite stuffy an corridor has smoke smell
Response from Property: Dear, seeing your comments, we are sorry that we were unable to give you a satisfactory stay experience. Your sincere evaluation is a spur to the hotel's continuous improvement. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve the hotel. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Kendrick
Special Queen Room
Stayed in Jul 2024
Couple
37 review
10/10
Outstanding
Posted on Sep 26, 2024
Great hotel, fairly priced
Response from Property: 尊敬的賓客：您好！感謝您再回來！巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖永恆不變。希望君宏酒店會是您記憶裏永遠的暖！歡迎常回來！祝：安好！
Lovefranci007
Special Queen Room
Stayed in May 2024
Business traveler
26 review
10/10
Outstanding
Posted on Jun 13, 2024
Nice hotel for short stay
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope Junhong Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business traveler
43 review
8.0/10
Very Good
Posted on May 29, 2024
Recommend to stay this hotel
Response from Property: Dear, seeing your review, we regret that we were unable to provide you with a satisfactory check-in experience. Your sincere evaluation is a driving force for the continuous progress of the hotel. We look forward to your visit again, which will definitely provide you with a better and more satisfactory stay experience. It will make you feel our sincerity and also show you that we are constantly striving for progress in the hotel. We will always welcome every guest with better service at the hotel. Finally, we wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again to experience our progress.
Anonymous User
Special Queen Room
Stayed in Dec 2024
Couple
61 review
7.0/10
Posted on Jan 12, 2025
The hotel is in a good location, it is convenient to find food, and you can reach the mall in 5 minutes The subway is also very close, just a 2-minute walk away. What I am not satisfied with is that the hotel is old and renovated, and many rooms have an old moldy smell. I stayed in 3 rooms 202, 208, and 210 for 3 days. I keep changing rooms, but the smell is the same
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the hygiene issues you reported! We have always attached great importance to the hygiene of guest rooms and have devoted most of our time to hygiene inspections. The situation you described this time should never happen! We have strictly required the room cleaning staff to pay more attention to hygiene details and ensure that the rooms are well ventilated! Thank you for taking the time to give us your valuable suggestions.
Guest User
Special Queen Room
Stayed in Aug 2024
Couple
32 review
9.0/10
Great
Posted on Oct 13, 2024
Everything is very good. It was raining when we went there. It would be perfect if the room could be equipped with an umbrella 🌂 and a robe. There is breakfast and the service is also very good. 002 has a good attitude. I will come again when I have time. Thank you for your service. I forgot to take pictures of the hotel. Here are some pictures of our visit to Yingze Bridge.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Guestroom - City-View (Memory Foam Mattress)
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 26, 2024
Overall it's very good, the room is very clean, it should be newly renovated, and they also gave me a bath ticket, which was very comfortable! The beauties at the front desk are all excellent, beautiful and enthusiastic in service, especially Xiao Jiang and Xiao Gao, who deserve five-star praise!
Original TextTranslated by Google
Response from Property: Thank you for your authentic and detailed five-star review of our hotel and for providing very realistic hotel pictures, which make everyone feel as if they are not there but are better than being there. On behalf of all Junhong employees, I would like to thank you again. I believe that we will see you again next time. Thank you for your kindness. We will also work hard to serve more customers, provide better services and provide higher quality with your expectations.