Guest User
May 8, 2025
The overall environment of the room is average, but the price is already 👌. However, the only thing I am not satisfied with is the poor service attitude of the hotel. It costs 10 yuan to get an extra quilt. This is acceptable. The child soiled the disposable toothbrush, and asked the front desk to get another one, but it also cost 3 yuan. The quality of the disposable one is unimaginable. That's fine, but they still charge money. I am really convinced. This is the first time I have encountered such a hotel that charges extra for disposable toothbrushes and disposable slippers. If there is a charge, there is no clear reminder, is there a charging standard? Either don't use it, or pay! This makes the customer experience of choosing this hotel for the first time particularly bad! The front desk clerk on the phone was also very arrogant. When I asked why she had to charge, she said she had to charge it, and hung up the phone directly. This service is also great. The service industry is really worrying if it has such an attitude.
Original TextTranslation provided by Google