Pullman Properties in Sydney

The room isn't big, and neither is the lobby. I booked this last minute for a layover, mistakenly thinking the hotel was inside the terminal, which was my own error, so I can't blame the hotel. The airport shuttle service was not cheap, and surprisingly, it was outsourced rather than using the hotel's own vehicles to go directly to the airport. It even made detours to pick up guests from other hotels before heading to the airport, which was a first for me.

Five stars to all the front desk and housekeeping staff! As I'm writing this, I'm at the last stop of my Australia trip, and out of all the hotels I've stayed in, this Pullman has had the best service attitude, quality, and responsiveness. Every single front desk agent was super enthusiastic and patient. Also, I saw other reviews mentioning no slippers or toothbrushes, but they actually do have them – you just need to ask. There aren't any bottled water in the room, but there's an empty bottle, and you can simply go to the first floor to refill it. The facilities are a bit dated, and the cleanliness is neither outstanding nor bad, just what you'd expect from a hotel of this caliber. The view of Hyde Park from the window is excellent, and it's a quiet oasis amidst the hustle and bustle, with easy walking access to all the attractions.

Absolutely superb hotel. The location is obviously perfect, being just a couple of minutes from Circular Quay train station and on top of the wharf for ferries to everywhere as well as just across the road from the Royal Botanic Garden and a short stroll from the Sydney Opera House. The staff were welcoming and helpful from the moment we arrived to the ned of our stay and rightly recommended the breakfast where everything was cokked to order (no sad breakfast buffet here). Our suite had everything we needed: fully equpped kitchen, dining table, sitting area, bedroom plus a balcony with a fabulous view of the quay and the Sydney Harbour Bridge. We will definitely be back.

Located in the prime location, easy reach to shops, central, restaurants, we enjoyed the stay in the hotel with a great cozy room, modern bathroom, customer service, daily room service, friendly staff, secured parking, adequate amenities and as a creamy layer, FREE EV charging station. I highly recommend this for the location and amenities, tidy spacious room and bathroom and all above features. One thing that I would like to suggest is to please provide clear adequate signs (EV charging stations)in the parking to avoid circling around.

Very good hotel service. After check-out, the hotel also helped me find the thermos cup I lost in the room. The location is 20 minutes away from the city by taxi. Opposite the hotel is the Olympic Sports Center, not a commercial area.