Echarm Plus Hotel (Suzhou Wujiang East Taihu Wanbao Shopping Plaza) Reviews
Echarm Plus Hotel (Suzhou Wujiang East Taihu Wanbao Shopping Plaza)
Building 1, Huabang Business Plaza, 988 South Zhongshan Road, Wujiang District, Suzhou, Jiangsu, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
3169 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(3169)
Positive reviews(3127)
Reviews with photos/video(1818)
Friendly front desk staff(334)
Delicious breakfast(259)
Classy environment(253)
Convenient for shopping(60)
Close to metro(33)
Loved the night views(23)
Stayed multiple times(20)
Tasty coffee(12)
Negative reviews(42)
Guest User
Upper Floor Scenic Family Room With Smart Control (Joyful Family Time)
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 24, 2025
Enjoy the breakie 🤤
Response from Property: 尊敬的顧客:感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣
Lewis W
Yunduan Executive Scenic Suite With Smart Control And Classic Nordic Style + Exclusive Comfort
Stayed in Apr 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jun 3, 2024
Happy with cleanliness and customer service
Response from Property: Dear Guest,.First and foremost, we would like to express our heartfelt gratitude for choosing our hotel for your recentstay. We are truly honored to have had the opportunity to serve you and are delighted to receive your kind words of praise.Your satisfaction is our utmost priority, and we strive to provide excevtional service and comfortableaccommodations for each and every guest. Your positive feedback validates our efforts and serves as a constantreminder of our commitment to excellence.Your comments regarding the cleanliness and comfort of our rooms are particularly gratifying. We prideourselves on maintaining high standards of hygiene and luxury, ensuring that each guest enjoys a relaxing andenjoyable stay. It is truly rewarding to hear that our efforts have been recognized and appreciated.
Hamidreza & Atefeh
Upper Floor Scenic Twin Room With Smart Control And Classic Nordic Style
Stayed in Feb 2023
Couple
25 review
9.5/10
Amazing
Posted on Apr 3, 2023
Super nice and friendly staff, spacious and extremely clean rooms with extra ordinary comfortable beds and delicious breakfast.
Response from Property: Dear Guest: Hello! Thank you very much for staying and appreciating! Your appreciation is a great encouragement to the hotel and the driving force for our progress, and we will continue to be enthusiastic and committed to making every guest feel at home, and look forward to welcoming you again! Welcome back to experience and have a good life!
jaemin_Shina
Sunshine Queen Room
Stayed in Aug 2024
Business traveler
13 review
10/10
Outstanding
Posted on Sep 5, 2024
It was a nice hotel.
Response from Property: 尊敬的賓客: 非常高興從您的留言中得知給您留下如此美好的印象, 希望您未來可以繼續關注小店, 並將以後入住時的更多感受和體驗告訴我們, 熱忱期待您的再次光臨!
Swee369
Upper Floor Scenic Twin Room With Smart Control And Classic Nordic Style
Stayed in May 2023
Traveling with friends
44 review
9.0/10
Great
Posted on Jun 16, 2023
The wet bathroom door should be opened inward (not outward). It would be nicer if there is clothing hooks in the dry bathroom.
Response from Property: Dear guests, thank you very much for sharing! The bathroom door is open for safety reasons (if a guest faints, it is easy to open it from the outside to help). Thank you again for your comments. We wish you a wonderful stay in China and look forward to seeing you again. 尊敬的宾客,十分感谢您的分享!浴室门外开是处于安全的考虑(宾客身体不适晕倒后便于外部打开施救) 衣钩的问题我们会即可解决,再次感谢您的评论。也祝您在中国有一段美好的旅途体验,期待再次见到您。
난나
Sunshine Queen Room
Stayed in Jun 2024
Family
4 review
9.5/10
Amazing
Posted on Jul 13, 2024
good 👍 👍
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店的肯定,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
kkk943
Sunshine Queen Room
Stayed in Jan 2024
Family
86 review
10/10
Outstanding
Posted on Mar 31, 2024
very good
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Guest User
Upper Floor Scenic Double Bed Room With Smart Control And Large-Screen Viewing
Stayed in Apr 2023
Other
2 review
10/10
Outstanding
Posted on May 2, 2023
nice!
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,宜尚PIUS太湖新城店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Anonymous User
Upper Floor Scenic Double Bed Room With Smart Control And Large-Screen Viewing
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 7, 2025
The hotel is well maintained, the room looks nice, the surrounding area is very quiet when sleeping, the bedding is very comfortable, Xiao Huang is very good
Original TextTranslated by Google
Response from Property: Dear customers: Your affirmation is our most precious gift. We will cherish this trust with all our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. "With the wind sneaking into the night, moistening things silently", I wish your life to be filled with sweetness and warmth!
Guest User
Deluxe Scenic Double Bed Room With Smart Control And Cozy Office Space
Stayed in Apr 2025
Business traveler
7 review
10/10
Outstanding
Posted on May 7, 2025
Xiao Huang's service is warm and the breakfast buffet is delicious. It is a very cost-effective hotel with a good environment
Original TextTranslated by Google
Response from Property: Dear customers: Your affirmation is our most precious gift. We will cherish this trust with all our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. "With the wind sneaking into the night, moistening things silently", I wish your life to be filled with sweetness and warmth!
Guest User
Upper Floor Scenic Twin Room With Smart Control And Classic Nordic Style
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
The room is well-equipped, clean and sanitary, the service is warm and thoughtful, the location is very good, supermarkets, parks are very convenient, parking is also convenient, the stay is very comfortable, I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Sunshine Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 4, 2025
The room is clean and hygienic. The breakfast is very good, with freshly ground coffee. The front desk Xiao Huang has great service. Highly recommended
Original TextTranslated by Google
Response from Property: Dear Customer: Your affirmation is our most precious gift. We will carefully cherish this trust, constantly improve ourselves, and provide you with more considerate and thoughtful service. "Like the wind sneaking into the night, moistening things silently", may your life be filled with sweetness and warmth!
Anonymous User
Sunshine Queen Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 4, 2025
The room has a huge French window when you open the door. The location is convenient, next to the subway station. The front desk Xiao Huang is very friendly.
Original TextTranslated by Google
Response from Property: Dear Customer: Your affirmation is our most precious gift. We will carefully cherish this trust, constantly improve ourselves, and provide you with more considerate and thoughtful service. "Like the wind sneaking into the night, moistening things silently", may your life be filled with sweetness and warmth!
Anonymous User
Sunshine Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 3, 2025
The room is very comfortable. I booked it during the May Day holiday and stayed for five consecutive days. I was very satisfied. There is also a refrigerator in the room. Xiao Huang's service is very good.
Original TextTranslated by Google
Response from Property: Thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade in return." We will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future!
Guest User
Upper Floor Scenic Double Bed Room With Smart Control And Large-Screen Viewing
Stayed in Mar 2025
Business traveler
57 review
10/10
Outstanding
Posted on May 1, 2025
The room is spacious and well-equipped. It is close to Wanbao Plaza, making it convenient for dining and shopping. Breakfast includes ground coffee and freshly cooked pasta, both Chinese and Western. The subway station is next to Wanbao Plaza, with convenient transportation.
Original TextTranslated by Google
Response from Property: Thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade in return." We will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future!