Fillmore Hotel (Suzhou University Guanqian Street Pingjiang Street) Reviews
Fillmore Hotel (Suzhou University Guanqian Street Pingjiang Street)
No. 461 East Ganjiang Road, Gusu District, Suzhou, Jiangsu, 215000, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
1510 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1510)
Positive reviews(1495)
Reviews with photos/video(292)
Convenient location(359)
Easy to get around(292)
Close to metro(158)
Friendly front desk staff(154)
Delicious breakfast(105)
Perfect for business trips(41)
Excellent TV(11)
Negative reviews(15)
Guest User
Double Bed Room With Screen Casting And Zero Pressure Mattress
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 5, 2025
Great location and easy to find in beautiful Suzhou, kind staff, comfortable room, very good breakfast, and a laundry room for guests which is very helpful.
Response from Property: 【距離蘇州大學200米】護城河畔,煙雨人家。感謝您的信賴與誇獎哦,您的滿意讓我們無比幸福,安心住,就選扉小縵。我們定會持續保持優質的產品與服務,一直等着您再來哦,祝您生活愉快!
Guest User
Twin Room A With Screen Casting And Zero Pressure Mattress
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jul 2, 2025
Room is nice and confortable! We had a great time
Response from Property: 【距離蘇州大學200米】護城河畔,煙雨人家。感謝您的信賴與誇獎哦,您的滿意讓我們無比幸福,安心住,就選扉小縵。我們定會持續保持優質的產品與服務,一直等着您再來哦,祝您生活愉快!
Matthew James McKenzie
Twin Room A With Screen Casting And Zero Pressure Mattress
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jun 26, 2025
Excellent location and awesome staff. Located next to metro and cool ancient part of Suzhou
Rooms are clean and tidy. This is our choice when visiting Suzhou
Response from Property: 【免費停車、院內設有充電樁】美好時間,與您相見,晴時花開,雨天漣漪。快樂的方式有很多,您的滿意是最心動的那一個。非常高興也很榮幸能為您提供滿意的住宿體驗,真誠期待您的再次光臨,祝您生活愉快!
TV86
Twin Room A With Screen Casting And Zero Pressure Mattress
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 1, 2025
Clean and comfortable hotel that is well located. We had a great stay until an unforeseen accident. The staff were amazing in trying to assist us where possible.
Response from Property: 【高清可投屏智能電視機】正是江南好風景,姑蘇城裡盼逢君。滿意衹是起點,驚喜與感動是我們不變的追求,千里之行,始於足下,扉小縵成長的路上,感謝有您,期待您的再次光臨,祝您生活愉快!
NgLim662
Twin Room A With Screen Casting And Zero Pressure Mattress
Stayed in Oct 2024
Family
5 review
10/10
Outstanding
Posted on Dec 5, 2024
It’s marvellous!!! My family loves the range of breakfast here, the staff is helpful, friendly and professional. The location is good, located at one end of Ping Jiang street, and near to ShuangTa market where you can find food there. The room is spacious and it’s easy to open up the luggage. Thankful for the spacious room! The front desk greeted us with an experiential fan making activity too! I would definitely recommend this hotel for any travellers to Suzhou!
Response from Property: Thanks for your great review. I am honored to provide you with a satisfactory service experience We are overjoyed and moved. May all our efforts only be for you to smile back. Just to bring a touch of home warmth and peace of mind to your busy journey. We look forward to your arrival!
Anonymous User
Double Bed Room With Screen Casting And Zero Pressure Mattress
Stayed in Oct 2024
Family
3 review
8.0/10
Very Good
Posted on Nov 21, 2024
Rooms are damn small even though we book big room compare to Hangzhou under same hotel but good Location so far
Response from Property: Gusu autumn thick, the city sweet osmanthus fragrance. Thank you very much for your choice and accommodation sharing. We need your continuous encouragement and support to make Feelloom better and better and more people like it. Look forward to your visit again!
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Family Room
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Nov 20, 2024
The hotel is very clean, and the front desk staff are exceptionally friendly. I highly recommend it!
Response from Property: Thanks for your great review. We are overjoyed and moved. May all our efforts only be for you to smile back. Just to bring a touch of home warmth and peace of mind to your busy journey. We look forward to your arrival!
Guest User
Double Bed Room A With Screen Casting And Zero Pressure Mattress
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 11, 2025
The place was in a good location and the service staff were very helpful and kind! In spite of us inconveniencing them at 11pm at night with paint fan DIY experience
Response from Property: 【健身房、洗衣房】一城風雅,幸會蘇州。感謝您的認可和美好分享,我們會在服務的道路上不斷進步,力求給您帶來更多更好的體驗。扉縵酒店是首旅如家旗下中高端商旅型酒店,富有韻律感的柔美舒緩空間,為都市人打造輕鬆自在的空間氛圍,在温馨柔和中放鬆自己,自在由心,隨性隨行。歲月靜好,與您同在,期待您的再次光臨!祝您生活愉快!
Hsiulien
Double Bed Room A With Screen Casting And Zero Pressure Mattress
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on Jun 15, 2025
The hotel was very clean and nice. The location is also close to most places. It also has washers and dryers which even made our stay very convenient. I was very happy with our stay.
Response from Property: 【健身房、洗衣房】尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Double Bed Room With Screen Casting And Zero Pressure Mattress
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 9, 2025
Kind staff, good breakfast and comfortable room. It is also very close to Pingajang street.
Response from Property: 【商務會議室】酒店一樓設有自助早餐廳,提供有蘇州燜肉、蘇式爆魚等特色紅湯麪,還有各種精美蒸點、熱菜、主食、水果、沙拉、牛奶、果汁等營養豐富的早餐,喚醒您的味蕾,享受美好“食”光,祝您生活愉快!
HUI LENG
Double Bed Room With Screen Casting And Zero Pressure Mattress
Stayed in Nov 2024
Couple
7 review
10/10
Outstanding
Posted on Dec 29, 2024
Well located, walking distance to major sights. Staff at the hotel were extremely friendly and gladly offered suggestions on good eats in Suzhou. Room was big and very comfortable. Would gladly revisit!
Response from Property: Thanks for your great review. I am honored to provide you with a satisfactory service experience We are overjoyed and moved. May all our efforts only be for you to smile back. Just to bring a touch of home warmth and peace of mind to your busy journey. We look forward to your arrival!
Guest User
Double Bed Room With Screen Casting And Zero Pressure Mattress
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 9, 2025
Very good hotel, comfy and clean, excellent location next to Pingjiang Road.
Response from Property: 【地鐵直達拙政園、博物館】非常感謝您的入住與分享,扉小縵超級開心,渾身也充滿了力量,扉小縵會繼續加油,努力變得更好,讓我們每一次的相遇都温暖如春,期待您的再次光臨,祝您生活愉快!
Sher Ee
Family Room
Stayed in Nov 2024
Family
2 review
8.0/10
Very Good
Posted on Dec 27, 2024
Room is big and clean. Big enough for a family of 4. Hotel is just 3 mins walk away from the train station and about 5 mins walk away from Pin Jiang Lu.
Response from Property: Thanks for your great review. I am honored to provide you with a satisfactory service experience We are overjoyed and moved. May all our efforts only be for you to smile back. Just to bring a touch of home warmth and peace of mind to your busy journey. We look forward to your arrival!
Wan Ying
Double Bed Room A With Screen Casting And Zero Pressure Mattress
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 24, 2025
Good location. Close to Ping Jiang Road. Managed to check in earlier.
Response from Property: 【地鐵直達拙政園、博物館】非常感謝您的入住與分享,扉小縵超級開心,渾身也充滿了力量,扉小縵會繼續加油,努力變得更好,讓我們每一次的相遇都温暖如春,期待您的再次光臨,祝您生活愉快!
Guest User
Twin Room A With Screen Casting And Zero Pressure Mattress
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 29, 2024
Good location. Walk distance to Pingjiang road and mrt station. Good breakfast.
Response from Property: Thanks for your great review. I am honored to provide you with a satisfactory service experience We are overjoyed and moved. May all our efforts only be for you to smile back. Just to bring a touch of home warmth and peace of mind to your busy journey. We look forward to your arrival!