Manxin · Gusu Pingjiang Compound

Manxin · Gusu Pingjiang Compound Reviews

Manxin · Gusu Pingjiang Compound

No.306 Pingjiang Road, Gusu District, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
Manxin · Gusu Pingjiang Compound
Manxin · Gusu Pingjiang CompoundManxin · Gusu Pingjiang CompoundManxin · Gusu Pingjiang Compound
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Manxin · Gusu Pingjiang Compound Guest Reviews

4.8/5
Excellent
1355 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1355)
Positive reviews(1341)
Reviews with photos/video(386)
Convenient location(286)
Friendly front desk staff(150)
Classy environment(113)
Close to scenic area(109)
Would stay again(40)
Perfect for kids(17)
Garden view(16)
Many dining options(15)
Negative reviews(14)
Nicole8009
Delightful Standard Double Bed Room
Stayed in Nov 2024
Family
25 review
5.0/5
Outstanding
Posted on Dec 28, 2024
This is the best hotel, convenient and clean. The laundry services offered help us a lot. Location is so strategic and the hotel attendant with he WeChat xx女孩, help us a lot includes follow up on the tickets etc. great place and really valued for money. Thumbs up!
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,漫心一直在打造屬地化服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止步於此,期待與您在下一城漫心相遇!
ilovecoffeebreaks
Delightful Standard Double Bed Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 6, 2024
The hotel is clean and comfortable. The walk to the hotel is not too far from other amenities and local attractions. The staff are friendly and helpful. However there is a small issue I have with the room I stayed cos it does not have a full length mirror, and the mirror looks a little distorted. Otherwise all is good and well.
Response from Property: Dear guests: Hello! Thank you for your recognition of the work of Gusu Pingjiang Courtyard Manxinfu! However, we know that there is still a certain gap between our goal and the full five-point standard in your mind. Thank you for your valuable suggestions. We will definitely make serious corrections and look forward to your next visit!
Guest User
Delightful Standard Double Bed Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 2, 2025
You will be in the middle of the action! Staff very friendly and room is very comfy.
Response from Property: 尊敬的賓客:您好!感謝您對姑蘇平江大院漫心府各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!期待您的再次光臨!
szqling
Suite
Stayed in Dec 2023
Couples
8 review
3.0/5
Posted on Jan 7, 2024
Hotel is beautiful & fairly new. However, cleanliness can be improved because when I first checked in, there were hair strands around the sink.. Booked the suite but nothing fancy, just more spacious. Location wasn’t the best but understandable as located in 平江路 historical area. Nearest pick up/drop off location was at the tourist centre down the street along the main road. The streets weren’t smooth, lugging our luggages was a nightmare. Concierge offered to bring a trolley over for our luggages but the trolley was so small and could barely hold all our staff. The trolley could probably only fit a cabin sized luggage hahaha. Had to lug our luggages ourselves for a good 200+ metres. But convenient location, will book again if I don’t have a huge luggage with me.
6/7
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. welcome next time! Hotel General Manager: Zhou Huanan
Guest User
Delightful Standard Double Bed Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Well located in populated area. Small issue: Had to drag our luggage across a road as the car could not enter the accommodation area. However, staff was helpful during checkout, helped us to drag the luggage to the main road.
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Manxin Mansion in Pingjiang Courtyard in Suzhou will be in your memories. The sweetest and most unique one! It is a long road, and it is the greatest luck to be with you. I hope that I can always accompany you in the future journey. My friends will also work hard to do better. We look forward to meeting you in the next city of Manxin!
MJen
Deluxe Family Room
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The hotel is located in Pingjiang Road Pedestrian Street, which is very convenient. It takes 30-40 minutes to walk to Guanqian Street. Although the hotel is next to the busy pedestrian street, it is also quiet. The room design is nice and clean. Free laundry service is also provided. The waiter is very professional and has a good service attitude. In addition to helping us to send our clothes back after washing, they also assisted us foreigners who were not convenient to pay with WeChat to order meals and call taxis. The hotel is willing to provide us with an extra sheet for the double bed The hotel is a 15-20 minute walk to the Humble Administrator's Garden. There are shops all around on the way, making shopping very convenient. Unfortunately, the hotel does not have its own breakfast restaurant, but it cooperates with other restaurants downstairs to provide premium breakfast. There was a smell of cigarettes coming into our room at night. We thought it was the smell of barbecue from the restaurant downstairs, but later we saw someone smoking outside our door, which was very disturbing for us who don't like the smell of cigarettes. The disadvantage of a hotel on the pedestrian street is that chartered car drivers cannot park near the hotel. Drivers who are not familiar with the road are stuck in a very small alley that is almost impossible to turn around, 2 kilometers away from the hotel. Finally, with the help of the hotel waiter, we drove to a small road closer to the hotel. As we had too much luggage, the waiter had to use a cart to help us carry the luggage. We also needed to walk for about 5 minutes to get to the hotel.
Original TextTranslated by Google
6/7
Response from Property: 【近拙政園,獅子林,博物館】感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望姑蘇平江大院漫心府會是您回憶裏最温馨最獨特的那個!漫漫長路,能夠相伴已然是最大的幸運,願以後的旅途中能一直陪伴您同行,小夥伴們也會努力做到更好,期待與您在下一城漫心相遇!
Guest User
Xinxiang Deluxe Twin Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The room is clean and stylish. The front desk service is warm and positive. It is worth staying again
Original TextTranslated by Google
Response from Property: 【出門即是小橋流水人家】感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,漫心一直在打造屬地化服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止步於此,期待與您在下一城漫心相遇!
Guest User
Deluxe Family Room
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The location is very good, the room is very comfortable, and the service is in place. It is also very convenient to eat at Songhelou downstairs. It is very close to Suzhou Museum, Humble Administrator's Garden, and Lion Grove. It is also very photogenic around. I will recommend it to friends who want to visit Suzhou.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your thoughtful praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can have a home-like experience here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin!
Guest User
Superior Room (Double bed)
Stayed in Jan 2025
Family
14 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel is located on Pingjiang Road. You can go shopping downstairs. There are many Hanfu lovers taking pictures on Pingjiang Road. The hotel is also very clean and sanitary. It is very close to Humble Administrator's Garden, Lion Grove, and Couple Garden. The front desk service is also very warm. Most importantly, it is very safe. The takeaway I ordered was delivered to the door of the room by the front desk staff. The takeaway staff is not allowed to enter the hotel. I like this very much. When I left, I gave the children a snack bag. If I go to Suzhou again, I will stay at this hotel again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope that Gusu Pingjiang Courtyard Manxinfu will be the warmest and most unique one in your memory! It’s a long journey, and being able to accompany you is already the greatest luck. I hope I can always accompany you on the future journey. My friends will also work hard to do better and look forward to meeting you in the next city!
Guest User
Superior Room (Double bed)
Stayed in Dec 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Jan 19, 2025
Very clean, the service staff are enthusiastic and helpful. The location is very good. It's only a ten-minute walk to the museum or the Humble Administrator's Garden. It's very cost-effective.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對姑蘇平江大院漫心府各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!期待您的再次光臨!
Guest User
Xinxiang Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The room was clean and comfortable. The white walls and black tiles outside the window were a picture of the beautiful scenery of Jiangnan. The front desk was attentive and enthusiastic. The takeaway staff personally delivered it to the room. The small gift bag given to the children when leaving was even more warm and caring. The new-style Maoxuewang in Songhelou downstairs still lingered in my mouth. The Pingtan ancient songs downstairs sang sweet and tender songs.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to meeting you in the next city!
Guest User
Xinxiang Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 5, 2024
This hotel really surprised me! The room is spacious and bright, the bedding is clean and comfortable, the pillow is a latex pillow, the equipment is complete, the details are in place, the hotel is close to the Lion Grove, Pingjiang Road Pedestrian Street, the museum, the Humble Administrator's Garden and the Lingering Garden. After booking the hotel on Ctrip, the staff will contact us to confirm the check-in time, send the location and the taxi drop-off point. Because it is not convenient to take a taxi directly inside Pingjiang Road, the hotel staff (an uncle) pulled a camper to pick us up, and it took only three to five minutes to walk. We were received by Xiao Zhang and Douzi, who prepared hot water in advance and were very careful, patient and polite. The temperature suddenly dropped at night, and they took the initiative to provide a heater. Thank you very much! If you order takeout, the hotel staff will deliver it upstairs. Because of the cold medicine ordered, the uncle also brought four bottles of hot water up. There was a strange noise in the room. Xiao Zhang immediately went upstairs to help solve the problem. When leaving, Douzi also helped to transport the luggage to the taxi point. The perfect journey came to an end. I will book this hotel next time. It is quiet and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your thoughtful praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can have a home-like experience here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin!
Guest User
Xinxiang Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 1, 2024
The hotel is located on Pingjiang Road, very close to the Humble Administrator's Garden, Lion Grove, and Suzhou Museum. It is only a few minutes' walk away, and it is very convenient for traveling around and visiting scenic spots. The layout of the hotel lobby is very stylish, which is in line with the atmosphere of leisure and vacation in Pingjiang Road. The front desk staff is very enthusiastic and the service is thoughtful. However, there is room for further improvement in the hotel's facilities, such as the shower 🚿, which will be hot and cold.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of the work of Gusu Pingjiang Courtyard Manxinfu! However, we know that there is still a certain gap between our goal and the full five-point standard in your mind. Thank you for your valuable suggestions. We will definitely make serious corrections and look forward to your next visit!
Wunaizhiji
Xinxiang Deluxe Twin Room
Stayed in Oct 2024
Other
6 review
5.0/5
Outstanding
Posted on Nov 28, 2024
I brought my nearly 80-year-old mother to Suzhou to experience the Wu Nong soft language and the beauty of Chinese gardens. I collected many hotels and B&Bs, read many reviews, and finally chose this one. Because for the elderly, Shantang Street may be too lively at night, and Jinji Lake does not feel too much classical style. Another thing is that there are many old buildings and furnishings in the B&B, without elevators, and the hardware may be slightly inferior... In short, I chose Manxin in Pingjiang Courtyard with a nervous mood, and I was not disappointed. The day before check-in, I called to explain that there may be noise during the day due to renovations (actually within an acceptable range), and then added WeChat to send the address and give taxi suggestions. When I arrived at the parking lot of the hotel, I saw the smiling baggage boy who helped me pull the luggage. It happened to be him when I left the store. He helped us send it out before we finished the meal. I wanted to give a tip, but I didn’t have any cash. I asked him what his surname was, and he said that it was his duty not to thank him (his surname seemed to be Zhang 🤭). Every service staff was very enthusiastic, including Pan Pan at the front desk, who helped us introduce the room and even WeChat. My mother liked them very much. As for the hardware, my mother summed it up as follows: small but complete, clean and elegant, quiet in a bustling environment. It fits the mood of the poem "Humble House" hanging in the room. In addition to sufficient mineral water (4 bottles), free soda water was also prepared (this has exceeded many luxury brands). The shower head is also worth praising. The water volume is large and the water pressure is sufficient. There is no mold spot in the corners of the bathroom and shower room. For this reason, I decided to try a few more hotels under Huazhu Club next time. Another reason for recommendation is that the hotel is located on Pingjiang Road (but once you enter the room, you will be isolated from the outside noise), very close to the Humble Administrator's Garden, Lion Grove, and Suzhou Museum, and my mother can walk there. There are Xie Dongjia and Songhe Tower downstairs, as well as the Pingtan Hall, and it is only across the river from the Pipa Language Pingjiang Road store.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can have a home-like experience here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin!
Guest User
Xinxiang Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is neatly laid out, fully equipped, the front desk staff is friendly, the location is excellent, very close to the Humble Administrator's Garden and Lion Grove, convenient for outings the next day, the Songhe Tower downstairs is very nice
Original TextTranslated by Google
Response from Property: 酒店位於平江路北端一個充滿歷史韻味的大院內,院內有評彈、餐廳、漢服館等,不出酒店即可感受蘇州味道,期待您的再次光臨。