Together Venue Fawn Hostel Suzhou Reviews

Best location and good facility. You can get bus or metro go almost every touristic spot which are next of hostel.

Excellent location. Near the north pagoda. Staff very impolite and arrogant. Bed super uncomfortable, old style bunk beds so very loud as one moves, the mattress, thinner than a yoga mat. You'll have to make your own bed, no towels given. Toilets usually dirty and showers always flooded. Really not recommended. Spend a few more yuan for a better place.

the toilet is terrible, noone clean it. like a public toilet.

I recently stayed at this hostel, and it was an absolutely horrible experience from start to finish. I booked a room with 3 beds so that I could stay with my friends, but when I arrived, they told me it was my fault that my friends weren’t in the room with me. They gave them the room I had booked, which had a garden view, and I was left alone in a different room with no explanation. When I went to the front desk to address the situation and find a solution, the staff was completely unhelpful and just kept blaming me. They refused to apologize or offer any kind of resolution. On top of that, the room was not clean, and the toilets and showers were in awful condition. There was no attention to cleanliness whatsoever. To make matters worse, they didn’t provide any slippers, which is pretty standard in most hostels. We even had to make our own beds, which, after a long day of travel, is the last thing anyone wants to do. If you're going to make guests do that, just raise the price and provide better service. The only positive thing I can say about this place is its location—it’s truly amazing. But honestly, that’s not enough to make up for the terrible service, lack of cleanliness, and poor overall experience. I will definitely never be booking with them again and wouldn't recommend it to anyone.

I liked that it was spacious enough and great location

The location of this hostel in Suzhou is really great. My room was spacious, with a desk and even a small balcony, which was a nice touch. The bathrooms were fairly clean. Just keep in mind that the staff don’t speak English, so communication can be a bit tricky if you don’t speak Chinese.

The place is honestly gross. If you are looking for a for a place to just sleep and not even use the bathroom it is bearable for one night max two. The rooms are not cleaned. You have to make your bed when you arrive and strip your own bed when you leave. My mattress was covered with hair when I arrived. ALL of the showers were flooded inside and in the changing section, it’s disgusting. The toilets are not cleaned many times they were filled with bodily fluids all over the seats and floor. There is no soap to wash your hands provided, and toilet paper is almost always out. I would use public toilets before arriving and when I left because it was too gross. The sinks are literally falling apart from either mold or humidity. The pictures make the place seem bright and inviting but it is actually very dark and dull, and the common room is flooded with suitcases all over. The locker that was supposed to be for your stuff in the room was broken and it beeps every few minutes. It is right next to the metro so location is great but, I will never book here again.

Was okay, not very clean but the location was good. Literally right outside of the metro station.

Absolutely horrible stay. Hotel had no clean toilets, horrible service and unfriendly and rude staff. Left early as could not stand it more than 1 night.

The place was fine and the room clean. Unfortunately the reception does not speak english

The location is perfect. Metro is just 10 steps from the hotels door. Highly recommended

The location is great, right in the city center and not even 1 minute away from the closest metro station. The staff are very friendly and helpful, though they don't speak English, they will try to communicate either by understanding your (my) poor Chinese skills or by using a translation app. The facilities are clean and new, and the laundry machines work perfectly (and are really cheap). Definitely would recommend :)

No soap at the sink and no electricity at the sockets :( very inconvenient

Hostel staff tried their best to assist travellers, but limited in options. Cleaning was terrible - no soap for the toilets (after using your own toilet paper as none provided). Only 2 working toilets and 4 showers for a wing of at least 30 guests. No elevator, needed to climb 3 flights of stairs as only a few rooms on ground floor. Need to pay for any of the amenities including water.