Hampton by Hilton Suzhou Stone Lake Reviews

Extremely quiet location in southeast Suzhou. The room was perfect for a couple with an infant, and the breakfast was excellent and surprisingly busy. Would book again!

Location was the weakest. Far from nearest metro station and all the attractions. Wifi and breakfast were good.

Very good hotel large room is excellent breakfast super clean 

Good breakfast.

Pretty good！

The manager is excellent. Always willing to help. She leads a team of committed staff who provide best customer service.. I would rate this as among my best hospitality experience in China

normal business hotel

good service

The hotel environment is very good, the staff are very warm and friendly, very kind and professional, parking is very convenient, the room is comfortable and clean, it is the first choice for staying, there is a feeling of being at home, it is also very convenient to visit scenic spots, Suzhou is beautiful, recommended!

The hotel is located near Shihu Scenic Area. I arrived at the hotel at noon and there was a vacancy. The front desk was very enthusiastic and checked in immediately. Next to it is Yuxingji, a famous noodle restaurant in Suzhou. The morning buffet is very good, with hot noodles, Western cakes and bread, and various coffees. Parking is very convenient and free, and there is also a car wash service.

The room is very clean, the lady at the front desk is very welcoming, and when you order takeout from the hotel, a robot will deliver it to you. After taking it, it runs very fast hahahaha. The breakfast is also good with a lot of variety. I will come here again next time~

Hampton by Hilton Suzhou Shihu - comfortable experience, worth recommending! This time I stayed at Hampton by Hilton Suzhou Shihu, and the overall experience was great! The hotel environment is clean and tidy, the decoration style is modern and simple, and the lobby is bright and spacious, which makes people feel happy as soon as they enter the door. Room facilities: We stayed in a deluxe twin room, which is spacious, comfortable bedding, and slept very well. The bathroom is separated into dry and wet areas, and toiletries are complete. It is also equipped with branded shower gel and shampoo, and the details are in place. Service attitude: Xiaoqi, the front desk staff, is enthusiastic and professional, and the check-in is efficient. He also introduced the surrounding food and attractions. Breakfast experience: The breakfast is rich in variety, combining Chinese and Western styles, with freshly ground coffee and authentic Suzhou-style snacks, which taste great! The restaurant environment is quiet and the service staff is polite and thoughtful. Geographical location: Although it is not in the city center, it is very convenient to drive or take a taxi. There is a Shihu scenic area around it, which is suitable for walking and relaxing. Next to the hotel is Yuxingji, a time-honored brand in Suzhou. You can walk one kilometer to the food city, so you don’t have to worry about eating and drinking. In general, this stay experience exceeded expectations. It is very suitable for both business trips and family trips. I will choose this place next time I come to Suzhou! Highly recommended! 🌟

I didn't have any plans for the May Day holiday. I thought the hotel I booked on a whim would be very expensive, but it turned out to be very cost-effective! The lady at the front desk, surnamed Zhou, was very nice. I upgraded the superior twin room I booked to a deluxe twin room for free. The room and bathroom were very large, and the 1.35-meter bed was very comfortable. I will definitely stay here again next time I come to Dongxishan!

The check-in process was convenient and the service response was fast. The overall environment was comfortable and the facilities were complete. Although I only stayed for one night this time, it is worth recommending. After all, the hotel was in the evening and I watched the sunset!